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  • How to Host a Successful Conference Call

  • As the host, make your environment distraction free during the call.

  • This includes cell phones, emails, chat, etc

  • Close the office door or use an empty conference room.

  • Get somewhere there is no background noise and other distractions.

  • Have an agenda for the call.

  • With a start and end time for the call.

  • Each agenda item should be timed.

  • Share the agenda by email before the call and /or review it at the beginning of the

  • call.

  • Make a plan to stick to the agenda and timing.

  • Use a landline if you can, and a good headset is best.

  • Send a reminder email about 30 minutes before the call starts.

  • Start on time Starting late disrespects the participants that did call in on time.

  • Introduce yourself to everyone.

  • Don't start over for late callers or summarize what you have already covered.

  • Speak clearly and confidently.

  • Use vocal variety Have a list of points you want to cover in front of you so you don't

  • miss anything.

  • Look them in the eye when you're talking.

  • Ok

  • Imagine you're looking them in the eye.

  • (It works).

  • Mute the other callers if you are doing most of the presenting.

  • This avoids other distractions and unnecessary background noise.

  • Provide the key command for the participants to mute and unmute their line.

  • If you have other speakerslet them know in advance how long they have to

  • speak. Ask them to introduce themselves so everyone knows who is speaking. If speakers

  • get off topic or wander, ask them to summarize their key point and then move on, or ask them

  • to take up the issue afterward.

  • Ask random participants what they think of a certain idea or subject. It keeps others

  • on their toes as they don't know if they will be asked next.

  • Keep the call short and moving along at a quick pace. Be a strong facilitator Don't

  • let anyone else monopolize the call. End the call on time

  • Review any actions items before concluding the call.

  • Record the conference call and send it out to the participants after, along with the

  • list of action items from the call.

  • Bonus Tip Stand while presenting Standing helps you to breath better and can

  • give you more energy.

  • Visit us at messageimpact.com call: 1-877-234-8138

How to Host a Successful Conference Call

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