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  • Hello, I'm Gina and welcome to Oxford Online English!

  • Tomorrow, you have a meeting to attend.

  • If the meeting is in English, will you be ready?

  • This lesson will help you learn useful phrases to introduce yourself, respond to suggestions

  • and ideas, and ask questions in a business meeting.

  • I want you to imagine you're in the meeting, and the chair has asked everyone to introduce

  • themselves.

  • What are some phrases you can use?

  • Sometimes, you'll be in a meeting with people you don't know.

  • Other times, the chair will ask for quick introductions to break the ice.

  • There are three things you should do here:

  • - Say your name - Say your job title

  • - Describe your responsibilities

  • To say your name, you can use a formal, 'My name is _____' or, if the meeting is more

  • informal, you can say, 'Hi, I'm_____'.

  • For your position title, use 'to be', just like for your name.

  • Then, decide if your position is the only one in the company, or if there are others

  • who have the same job title.

  • For example, if you are the only secretary, use 'the':

  • I'm the secretary.

  • If other people also have this position in the company, use 'a':

  • I'm a project manager.

  • If necessary, you can say which department you work in.

  • You can use the preposition 'in' plus the noun: 'engineering', 'marketing',

  • 'finance', etc.

  • For example:

  • I'm in the engineering department.

  • Or: I work in the marketing department.

  • Finally, you can briefly describe your responsibilities, like this:

  • I manage each project from start to finish.

  • I'm responsible for web analytics and testing.

  • Or: I handle purchasing and our negotiations with suppliers.

  • You can see that using verbs and phrases like manage, be responsible for or handle can be

  • useful here.

  • Here is an example of a full introduction in a formal meeting with people you don't

  • know, or don't know well:

  • My name is Gina Mares and I'm the marketing manager here.

  • I handle online advertising and web analytics.

  • Here's an example of a more informal introduction:

  • Hi, I'm Gina.

  • I'm in the sales department.

  • I manage our sales team.

  • How would you introduce yourself in a meeting?

  • You can give it a try now.

  • Now that you've introduced yourself, the meeting will begin.

  • During the meeting, you might need to give your opinion on the different agenda items

  • which you are discussing.

  • You might also need to react to other people's suggestions.

  • How can you do this?

  • When making suggestions, modal verbs can be very useful.

  • 'Should' ,'ought to' or 'might want to' can express something you think is a

  • good idea, but not an obligation:

  • We ought to give new clients a gift from the company.

  • We might want to consider looking for another engineer to help with this.

  • Or: I think we should make this a priority for this month.

  • 'Have to' and 'need to' can express something that is an obligation:

  • We have to improve the way we collect and record sales data.

  • Or: We need to find a cheaper solutionour budget is very tight.

  • Remember, you can also use these to make negative suggestions:

  • We shouldn't rush thiswe need to think it through carefully.

  • Or: We don't need to hire new staff at the moment.

  • Now, it's your turn.

  • Choose a phrase and make a suggestion for something in your own company.

  • Next, what can you do if you want to respond to another suggestion?

  • Well, if you think it's a good suggestion, you can show you agree with phrases like:

  • I agree with _______.

  • That sounds good.

  • Or: Let's go with this idea.

  • Here, go with means you agree with this idea and think you should put it into action.

  • However, what if there is a suggestion you don't agree with?

  • Here are some good, professional ways to disagree:

  • To be honest, I'm not sure about this idea.

  • Good suggestion, but I can see a few problems

  • Or: I see your point, however

  • After a phrase like this, explain your point of view.

  • For example:

  • I see your point, however, I don't think advertising in a magazine is a good idea.

  • People don't read them as often these days.

  • Or: To be honest, I'm not sure about this idea.

  • I think improving our website UI is a higher priority right now.

  • OK?

  • Now, take the suggestion which you made earlier.

  • Pause the video and write down two sentences: one to agree, and one to disagree.

  • Use the language you just learned.

  • Now, let's move on to different ways to ask a question in a meeting.

  • As an attendee, it's important to make sure you understand the content in the meeting.

  • Sometimes, the chair will ask everyone to save questions until the end.

  • If you're in a meeting where you can ask questions at any time, there are a few good

  • phrases you can use.

  • For more formal meetings, you can begin with a phrase like 'sorry', or 'excuse me'

  • to politely bring the attention to you.

  • Then, you can use phrases like:

  • I have a question.

  • Why is…?

  • How…?

  • Or: Does this mean…?

  • For example:

  • Excuse me, how will the new requirements affect the project deadline?

  • Or: Sorry to interrupt, but I have a question.

  • Does this mean that the new IT systems won't be in place this year?

  • If there is something in the meeting that you don't understand, you can use phrases

  • to ask for clarification:

  • I didn't understand

  • Can you elaborate on…?

  • Or: Can you clarify…?

  • When using these phrases, it's important to explain exactly what you don't know or

  • ask for clarity on something specific that they said.

  • Again, you can use 'excuse me' and 'sorry' in more formal meetings to begin.

  • For example:

  • Sorry, can you clarify the third step in your proposal?

  • I didn't get the main idea.

  • Or: Excuse me, but could you elaborate on how this will fit with our existing marketing

  • campaigns?

  • Now, it's your turn.

  • Practice asking a question or asking for clarification about something.

  • It can be from a recent meeting or something from your job in general.

  • Again, you can pause the video and write down your ideas, for extra practice.

  • OK, now you can make suggestions and respond to what other say in the meeting.

  • You can also ask questions if there is something you don't understand.

  • Next, imagine that you've discussed the agenda items and come to an agreement on the

  • important decisions you needed to make.

  • You might need to show what you're going to do about these decisions after the meeting

  • has finished.

  • Here, you can offer to do something using a few different phrases.

  • For something that you decide to do at that moment for the future, you can use 'will'.

  • For example:

  • I'll call the client tomorrow.

  • Or: I'll discuss this with the rest of my team and get back to you by the end of the

  • week.

  • If you had a plan even before the meeting began, you can use 'going to' or 'planning

  • to':

  • I'm going to get a team together for this project.

  • Or: I'm planning to do one more round of testing, and then we can go live.

  • If you want to make an offer, you can use 'can', could or shall:

  • I can contact the supplier next week if we need to.

  • I could put together a report if you think it would help.

  • Or: Shall I talk to our engineering team and get a cost estimate?

  • On the other hand, what if you are asked to do something that you cannot do?

  • Well, there are some useful, polite phrases you can use:

  • I'm afraid I can't…

  • I'm sorry, but I don't think I can

  • Unfortunately, I won't be able to

  • Think about this.

  • What if someone asked you to move your project deadline forward, but it wasn't possible?

  • You could say:

  • Unfortunately, we won't be able to complete the project any sooner because we don't

  • have the supplies yet.

  • Or: I'm sorry, but I don't think we can finish by the end of this month.

  • We need at least another six weeks.

  • At this point the meeting is wrapping up and hopefully you have been able to make good

  • suggestions and offers and take part in discussions effectively.

  • Will you be attending a meeting in English soon?

  • Hopefully some of these phrases will be useful for you!

  • That's all for this lesson.

  • Hope you enjoyed and thank you for watching!

  • Please visit Oxford Online English.com for more free lessons like this.

  • See you next time!

Hello, I'm Gina and welcome to Oxford Online English!

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