Subtitles section Play video Print subtitles ANNOUNCER: The following is a presentation of the ILR School at Cornell University. ILR, advancing the world of work. LOUIS HYMAN: Income inequality is one of the most pressing questions of our age. And yet the institutions we have to fight that inequality are failing all around us. So says Andy Stern, author of Raising the Floor and former president of the SEIU. Having spent a lifetime in the union movement, he came to believe that in fact unions could not provide the middle-class life that they had in the postwar and that we needed to move in the direction of a new policy-- the idea of the basic income. Tonight, Andy will be talking with Steven Berkenfeld, chairman of the Sierra Club and a managing director of Barclays, about what kinds of opportunities there are to reconfigure the rules of the game to create a new kind of welfare state for the 21st century that supports entrepreneurs as much as anyone else. This is the first in a series of talks here at the Institute for Workplace Studies in New York City, where we are researching the future of work, understanding how new technologies and new business models are transforming the economy around us today. And now, Andy Stern and Steven Berkenfeld. ANDY STERN: --the private sector, when I was born, to 1 in 16 today, I could not watch American workers keep working harder and harder and not get a raise. And my job as the leader of the nation's largest union was to do something about it. And it just didn't seem like working harder was actually going to solve the problem. And so I left to try to figure out, you know, what does someone like me who's committed his life to changing other people's life do when everything you knew and everything you tried was becoming more marginal, in terms of its impact? And I began this journey. And I spoke to lots of different people. My most interesting discussion, other than Steven, that really got me thinking-- because my original purpose of talking to everybody was that only in Columbia University-- maybe Cornell, they can say this, too-- but all the professorships in the business school that are endowed, and they had a vacancy, and they wanted to know how to fill it. And the idea was, there must be something around labor-market policy that we could do that no other university was doing. And they sent me out on this journey. And I started by visiting a guy named Andy Grove. Many of you know Andy Grove was the founder of Intel, the creator of the chip. And I met him, interestingly enough, in this office that probably looked like it had a single real-estate agent or accountant. You know, I expect to see Andy Grove surrounded by all his little minions, in a beautiful office, in an executive suite in Intel. And here he was in his little office. And the name in the office was SARUS-- S-A-R-U-S. And my first question was, you know, Mr. Grove, what is SARUS, thinking it must be some huge think tank or new secret project. And he said, oh-- Strategic Advisors R Us. So I had to give myself a name, so I called it SARUS. And we spent the time talking about his view of the future. And he wrote this book called Only the Paranoid Survive. And it basically was, what do you do when you hit what he called a "strategic inflection point"? And he wrote about a strategic inflexion point. It's basically a turning point, a dramatic turning point, for whether a company or a country. He talked about how they appear slowly. They only sometimes are viewed clearly in retrospect, and denial is the first reaction. And I would argue that's where we are in America about the future of work, which I'll talk about in a second. And Andy Grove talked about how, when he was the founder of Intel, he was with Gordon Moore. The two of them were really the people that built the company. And they were sitting around, because all of a sudden the business they had built was not working, because the Japanese were developing a very different kind of chip. And they didn't have the courage-- they thought they didn't have the courage-- to really go back to the board of directors and say, we really are not in the right business. We really have to change things. And so they were sitting around. And Gordon says to Andy, well, what do you think the-- they're going to fire us. I mean, they should fire us. We're about to lose money. We don't have a new product. What are new guys going to do? They said, they're going to scrap everything we're doing, and they're going to put all their money into the new chip that they knew had a huge potential. And Andy Grove said, well, why don't we just do that? And they did, and they rebuilt the country, and he wrote a book, Only the Paranoid Survive. And, somewhat, that should be the wish of America, that maybe we could be a little more paranoid. We might do a little better surviving. But, along the way, I learned a lot of things about today's job market, which is where I want to start. So, if you ask most Americans economically what they think about the economy and what they would name the country, the USA, they would say it's the United States of Anxiety. Because people are extraordinarily anxious and scared about the future. Our election, I think, has indications that reinforce that. But 21% of Americans-- only 21%, at a time when the unemployment rate is close to lower than 5%, lower than 4%, where the stock market is up-- only 21% of Americans say the economy is either excellent or very good. 47% of Americans, think about this, don't have $400 in case of an emergency. So that's, one out of two people in America don't have $400. If they have an insurance bill, they get hurt, their heater breaks down, they don't have the money to fix their own house. We now know that 50%, 7%, of Americans don't think the American dream, which is, their children will do better than they do. So you can understand why people are anxious. 23% of low-skilled men in this country have been unemployed for 12 months. We have the lowest labor-force participation in American history. There are more men on disability than working in manufacturing, today. And Larry Summers will tell you that, one generation from now, one quarter of all men 25 to 54 will be unemployed at any one time. So, if you have no hope for the future, if you haven't gotten a raise for 20 years, if all of a sudden you're seeing a world around you completely change, it's no wonder that people are anxious. And the way that it sort of plays out economically-- for the economists, like the dean, in the room, we've got to throw in some facts, here-- is, if you look at the 20th-century economy, the market economy, people talked about four things and used one word. They talked about productivity increase, wage increase, job increase, and they called it "growth." So when a politician said "The economy is growing," what they really meant is the economy is being more productive, the economy is creating jobs, and the economy is creating wages. And it was great, because all politicians had to say was, let's just grow the economy and life will be good. And it was. And then, all of a sudden, things changed. And you can see the blue and that light silver line are GDP growth and productivity growth. So they-- I don't think I have a laser pointer, here. But the two top lines, they keep growing. But all of a sudden, wages-- which we now know, after 20 years, only looking back because of denial, that American workers haven't gotten a raise, now,