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  • - [Narrator] Telemarketers have been around for decades.

  • - [Man On Telephone] Long distance service.

  • - Oh gee, I can't talk right now.

  • - But in the cell phone era,

  • they've gotten a lot more advanced.

  • Robocallers can automatically dial your number

  • and human doesn't even get involved until you pick up.

  • For some of you, that probably means several

  • annoying calls a week.

  • But there are some things you can do to stop them.

  • Let's back up for a second though.

  • How do robocallers get your number in the first place?

  • There are a lot of tricks they use.

  • They can get your number from a variety of sources

  • like dialing 1-800 numbers, filling out forms online,

  • even charities will sell your phone number to third parties.

  • There's no foolproof way to prevent robocallers

  • from getting your number, but there are a few thing

  • you can do to mitigate the chances of it happening.

  • Treat your cell phone number like your

  • social security number or your credit card number.

  • Don't give it out to a party you don't trust.

  • If you have to give out your number,

  • use an alternative like maybe your work landline

  • or even a landline you have at home that you never answer.

  • But what if it's too late?

  • What if robocallers already have your number?

  • There are a few ways they trick you into answering.

  • One thing they do is spoof their number so it looks like

  • it's coming from the same area code.

  • You're more likely to answer a phone call from a neighbor

  • than a random number across the country.

  • Sometimes they'll even block the caller ID

  • so you're curious enough to pick up.

  • If you don't recognize the number calling you,

  • just don't answer.

  • No matter what trick they use to get you to answer,

  • it's annoying, but you can fight back.

  • First, if a robocaller gets to you,

  • you can block that number from calling you again.

  • It's actually really easy to do.

  • On iPhone, go to your recent calls and click on the "I"

  • next to the robocaller that just called you.

  • Then scroll down and click "Block this caller."

  • It's a little bit of a different process

  • depending on which Android phone you might have,

  • but go through your call log

  • and you should see the option to block it.

  • Android users also get an extra bonus,

  • Google software can automatically scan a number

  • before it calls you and let you know if it's spam or not.

  • Then you don't even have to answer.

  • The government can help you out too.

  • The FTC has a national do not call list

  • that you can enter your cell phone number into

  • and if a robocaller calls you anyway,

  • you can report them and they'll get fined.

  • Most wireless carriers offer tools to block spammers and

  • robocallers, so ask your carrier what they offer.

  • If all else fails, there are a few apps you can download

  • to your phone that promise to block robocallers.

  • RoboKiller and Truecaller are two popular options.

  • They charge a monthly fee,

  • but they promise to block 90% of robocalls.

  • RoboKiller has a cool feature that lets you send messages

  • back to robocallers so you can give them

  • a taste of their own medicine.

  • - [Phone Voice] You just called me

  • in a local training exercise mode.

  • - [Male Voice] No I did not.

  • - [Phone Voice] I trained for six months to go onto

  • America's Got Talent.

  • - Unfortunately, there's no way to block

  • 100% of the robocalls you receive.

  • They're constantly finding new ways to get to you.

  • But if you're smart and proactive,

  • you can drastically reduce the amount you receive.

  • - [Phone Voice] So you feel like giving like an honest

  • opinion on whether you think my voice is nice or not.

  • Are you cool with that?

- [Narrator] Telemarketers have been around for decades.

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