Vocabulary
- for example: As an illustration or instance.
- fix the problem: To find a solution to a problem; to repair something that is broken.
- in depth: Thoroughly and carefully; in detail.
- talking about: To discuss a particular topic.
- depending on: To rely on for support (financial or emotional)
- work out
- next door: Living in the house next to the one mentioned
- specific: Precise; particular; just about that thing
- situation: Place, position or area that something is in
- practice: The office and place for legal or medical work
- native: Someone from or born in a specific country
- vocabulary: Words that have to do with a particular subject
- negative: The opposite to a positive electrical charge
- conflict: Argument or struggle between two or more parties
- common: Area in a city or town that is open to everyone
- awful: Very bad; horrible; terrible
- confident: Feeling that you can do well at something
- silly: Careless
- relationship: Connection between two or more people or things
- bit: Device put in a horse's mouth to control it
- issue: To make something available to be used or sold
- effectively: In a way that produces the desired result
- deal: To cope with something - usually troubles
- upset: (Of stomach, etc.) not functioning well; sick
- simply: In an easy or clear manner
- challenge: An activity you wish to try that may be hard to do
- option: A choice
- provide: To make available; to supply for use
- respond: To answer something or someone
- break: To create a new record e.g. running the 100m dash
- solution: Mix of a liquid and a solid or a gas
- frustrate: To make annoyed because things don't go well
- normal: Standard or regular way of doing something
- resolve: To make a decision to do something
- company: Good feeling from being with someone else
- silent: Without making any noise; soundless
- depend: Be controlled or determined by (someone/something)
- important: Having power or authority
- simple: Not hard to understand or do; not complex
- language: Words or signs used to communicate messages
- offend: To break a rule or do something wrong
- build: Your physical shape; physique
- active: Moving around a lot or doing many things
- clarify: To make a liquid become clear or pure
- wrong: Action that is harmful, unjust or illegal
- fence: Wood, metal structure enclosing an area, land
- refund: To give money back, e.g. if a product is faulty
- uncomfortable: Not being relaxed; worried about something
- terribly: To an extreme degree; badly; very
- complaint: Saying something is wrong and should be changed
- neighbor: Person who lives, or is near, you
- inconvenience: Quality of being difficult or annoying to do
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01:03
She took a brave step forward, leaving behind her comfort zone to chase her dreams.
Vocabulary
- brave
adj. Having courage
- comfort zone
phr. A familiar situation where one feels safe
Explanation
a brave step is a noun phrase, where brave is an adjective modifying the noun step, meaning "a courageous step".
forward is an adverb modifying step, meaning "ahead".
The whole phrase serves as the object, answering the "what" of took (verb) — she took a brave step forward.
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brave
US/brev/
UK/breɪv/
adj.Brave
v.t.To bravely face
A2 Elementary
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How to Respond to Complaints the Right Way in English
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Samuel posted on 2018/07/29Ever felt stuck when someone complains? This video is your secret weapon to handle any complaint like a pro, using super useful phrases for apologizing and following up! You'll learn practical customer service English that makes you sound confident and helpful in any situation.
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