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  • There are two basic kinds of messages.

  • Either you send an initial email, or you reply to one.

  • Let's take a look at a reply in a work-related situation.

  • Earlier, Vance wrote a message to Evan.

  • And he asked Evan to confirm a meeting for that following Monday.

  • Now Evan is replying.

  • We writes: Hello Vance, Next Monday at 2 PM works just fine for me.

  • Thank you for setting up the meeting.

  • I look forward to seeing you all on 6th.

  • Best, Evan.

  • Remember to keep the same subject heading on the same thread.

  • That's a series of replies on one subject.

  • You can add to it, but changing the subject heading completely can create confusion.

  • This message is brief and to the point.

  • The most important information is given immediately.

  • And yet Evan took the time to be polite.

  • He wrote an appropriate "thank you" and included a pleasantry.

  • This message is good to go.

  • Writing Email in English with Jennifer.

  • Replying to a business email in some ways is easier than starting a discussion via email.

  • The first person sets the tone.

  • So if you're replying to a message, most of the time you can use the same tone that the sender uses.

  • If they're friendly, you can be friendly.

  • If they're formal, you can be formal.

  • Here are some useful expressions you can use in a reply.

  • Thank you for writing.

  • Thank you for your interest.

  • Thank you for contacting me.

  • Thanks for reaching out to me.

  • Thank you for the update.

  • See my responses below.

  • See my responses below in bold or see my responses below in blue.

  • Thank you for your email.

  • I'll respond in detail by tomorrow.

  • Got your message.

  • Thanks.

  • I'll get back to you by tomorrow.

  • I apologize for the delayed response.

  • Sorry for the late reply.

  • Sorry for the late response.

  • Sorry for not getting back to you right away.

  • Let's take a look at another model.

  • This one will be slightly less formal.

  • Here's another message to Evan.

  • It's about a reference.

  • Hi Evan, Just wanted to let you know I was contacted by Vance from Any Company today.

  • He was very friendly, and it was easy to recommend you for the job.

  • Good luck!

  • Best, Cory.

  • Can you predict how Evan will respond?

  • Let's take a look at the reply.

  • Evan replies: Hi Cory, Thanks for letting me know.

  • I really appreciate the positive reference.

  • I'll let you know how it goes.

  • Take care, Evan.

  • What's good about Evan's message?

  • He used the same subject heading in his reply.

  • He kept the same friendly tone.

  • And this message is brief with a clear purpose.

  • That's all for now.

  • Thanks for watching and happy studies!

  • Remember to visit www.englishwithjennifer.com for more practice

There are two basic kinds of messages.

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