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  • So why should someone who's in the business of getting someone's attentionwhy should

  • somebody who runs a business that's all about getting attention, why should they switch

  • to being in the business of helping people?

  • Well, for one, it's going to be hard to do that until consumers actually demand that

  • that's what they want.

  • We all need to recognize as citizens of humanity, as just being human, that this world that's

  • constantly fighting to grab our attention doesn't serve any of us.

  • It's polluting our inner and our social lives.

  • And once we recognize that we don't want that as consumers, that will enable businesses

  • to follow consumer demand and say: we want to provide something whose goals are entirely

  • in alignment with your goals, where we measure our success in terms of the net positive benefits

  • that we delivered in people's lives, and we charged more like a subscription model or

  • a payment model rather than advertising where we have an infinite appetite in stealing as

  • much of your attention as possible.

  • So, when we check our phones 150 times a day, which is the average, are those 150 conscious

  • moments where we're sitting here and then we think and then we choose: “Now I'm going

  • to check my phone”?

  • Or does it just happen to us?

  • And I think one thing that we don't talk about with the attention economy, what's different

  • about the attention economy versus a normal marketing-product-goods economy, is that in

  • a regular economy people make a conscious choice (theoretically) about the products

  • that they choose to buy or the places I choose to go to.

  • I have to get into a car and go there.

  • In the attention economy I don't choose where my attention goes; I choose kind of in the

  • moments in between, but a lot of my attention can be steered.

  • This is what magicians do, I mean they do a trick by steering your attention, by focusing

  • your attention over here.

  • So what's different about the attention economy is we have less choice about where our attention

  • goes.

  • It can be steered and manipulated much more easily than the conscious-choice-buying economy

  • where I'm choosing to buy a good.

  • So why are we checking our phones 150 times a day?

  • Why is this so compelling?

  • Well, it's because at any given moment in life when I'm left with the discomfort of

  • being with myself or if reality gets just a little bit boring for just a moment, if

  • you have just a break, you walk into a cafe and there's a line before you order, what

  • do we do?

  • Why do we pull out our phones in that moment?

  • In a world where this increasingly gives you access to anything that you want at any given

  • moment or the ability to get back to those ten emails or the ability to watch that video

  • you've been meaning to watch, why would you not turn to your phone in that free moment?

  • So we have to reckon with a world in which next door to my current moment to moment experience

  • of reality there's this immediately sweeter better choice.

  • And if that's true for every human being walking around, we just put a better choice on life's

  • menu in your pocket that at any moment you could switch to, suddenly the world is going

  • to look a lot like it does today, where everyone is down in their phones.

  • And the point isn't that suddenly we're distracted or something like that.

  • We really have to get intimate with why is this happening?

  • And the reason it's happening is because it's more compelling than simply being with the

  • discomfort of reality as it is, which is going to force us to ask some really deep questions

  • with ourselves of: if we were to not live that way, if we were to live not looking at

  • our phone in a free moment in time, would we be willing to deal with sometimes being

  • a little bit uncomfortable or being a little bit bored?

  • And when we make that choice we don't just make that alone because imagine that person

  • who meditates in the morning and suddenly says, "I'm not going to look at my phone today,"

  • and so they land in that line in the cafe and they don't look at their phone and they're

  • kind of looking around smiling but suddenly everyone around them is still on their phone.

  • And what we realize is that it's sort of like a weekend isn't just for us, it's about being

  • at a weekend together.

  • If we don't look at our phone we don't just want to not look at our phone by ourselves,

  • we'd want to actually be able to connect together.

  • And when we're connecting with other people it makes reality as sweet actually as the

  • things that our phone provides.

  • Because the whole point is when you're in connection with someone else, that actually

  • is more compelling than being with our phones.

  • But when you're just by yourself sorting for 'what's going to be the most stimulating or

  • productive or entertaining way for me to be right now?', often times our phone we will

  • beat out other choices that are appearing before us.

  • And it's only when we are with other people and were in connection or conversation

  • with someone else that that actually is better than often these individual choices we can

  • get on a phonebecause we actually do desire connection more than that.

So why should someone who's in the business of getting someone's attentionwhy should

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