Subtitles section Play video Print subtitles - First of all, I wanna just thank you all for the privilege to be here, not only hopefully to serve you for a few minutes here, but also to attend. I have some friends that have gone to TED in the past and I been thinking about coming and I was on the edge and then I got invited and I said I wanna come. So I've attended about two-thirds of this and I've gotten an enormous amount, not only from the speakers, but from so many people that I've met. I don't think in all the places I've spoken or been around, and I've been privileged to be in a lot of great places as I'm sure you have, I've ever seen such a concentration of both talent, brains, but also passion and a common value. There's a community here about contribution and is really beautiful. So I thank you, I'll be back as a participant myself on an ongoing basis and I thank everybody for their participation as well very much. (clapping) Thank you. I have to tell you I'm both challenged and excited. My excitement is I get a chance to give something back. My challenge is the shortest seminar I usually do is 50 hours. (audience laughs) I'm not exaggerating, I do weekends, I do more than that obviously, coach people, but I'm into immersion because how'd you learn language? You didn't learn it by just learning principles, you got in it and you did it so often that it became real and my stuff isn't preprogrammed. Something happens in the room, I ask a question and I play off what's going there. And 17 minutes, that's not gonna happen. I know we're gonna put the principles across and I'm beyond respectful to the format. I've gotten great value from it, although Lisa Randall, I felt very tough for how to explain Einstein's theories in 18 minutes. To make sure that you're served though, 'cause I really came here to serve, is I put some tapes in your box but I want you know that if you wanna use NET time, I call it, no extra time to learn some of these things and use them on a deeper level. If you call my office and you're from TED, you're on the list, you can get any product I have. There's no charge for it. If you ever wanna come to a seminar I'd love to have you as my guest as well for something of more depth. So my gift to you. (clapping) Thank you, thank you. So, the race begins. I've probably put a lot in here 'cause I really wanna try and serve you and I hope it doesn't just sound like philosophy since we can't do the interaction at the same level, although I hope you'll participate with me a bit. The bottom line of why I'm here is that I'm really in a position, I'm not here to motivate you obviously, you don't need that. A lot of times that's what people think I do and it's the furthest thing from it. What happens though is people say to me, "I don't need any motivation!" And I say, well that's interesting, that's not what I do. I'm the why guy. I wanna know why you do what you do. What is your motive for action? What is it that drives you in your life today, not 10 years ago, or you running the same pattern? Because I believe that the invisible force of internal drive, activated, is the most important thing in the world. I'm here because I believe emotion is the force of life. All of us here have great minds. Most of us here have great minds (chuckles), right? I don't know if I'm in the category, but we all know how to think and with our minds we can rationalize anything, we can make anything happen. I agree with what was described a few days ago about this idea that people work in their self-interest, but we all know that you don't work in your self-interest all the time. Because when emotion comes into it the wiring changes in the way it functions. So it's wonderful for us to think intellectually about how the life of the world is, and especially those who are very smart. We can play this game in our head but I really wanna know what's driving you, and what I'd like to maybe invite you to do by the end of this talk is explore where you are today for two reasons. One, so that you can contribute more. And two, so that hopefully we can not just understand other people more but maybe appreciate them more and create the kinds of connections that can stop some of the challenges that we face in our society today that are only gonna get magnified by the very technology that's connecting us. 'Cause it's making us intersect and that intersection doesn't always create the view of everybody now understands everybody and everybody appreciates everybody. I've had obsession basically for 30 years, and that obsession has been what makes the difference in the quality of people's lives? What makes the difference in their performance 'cause that's what I got hired to do. I gotta produce the result now, that's what I've done for 30 years. I get the phone call when the athlete is burning down on national television and they were ahead by five strokes and now they can't get back on the course. And I gotta do somethin' right now to get the result or nothing matters. I get the phone call when the child's gonna commit suicide and I gotta do somethin' right now. And in 29 years, I'm very grateful to tell ya, I've never lost one in 29 years. Doesn't mean I won't someday, but I haven't done it. And the reason is the understanding of these human needs that I wanna talk to you about. When I get those calls about performance, that's one thing, like how do you make a change? But also, I'm looking to see what is it that's shaping that person's ability to contribute? To do something beyond themselves. So maybe the real question is, I look at life and say there's two master lessons. One is, there's the science of achievement which almost everybody in this room has mastered to an amazing extent. That's how do you take the invisible and make it visible. How do you take what you're dreamin' out and make it happen? Whether it be your business, your contribution to society, money, whatever it is for you. Your body, your family. But the other lesson of life that is rarely mastered is the art of fulfillment. 'Cause science is easy, right? We know the rules, you write the code, you fold the, and you get the result. Once you know the game, you just, you up the ante, don't you? But when it comes to fulfillment, that's an art, and the reason is it's about appreciation and it's about contribution. You can only feel so much by yourself. I've had an interesting laboratory to try to answer the question of the real question which is what's the difference in somebody's life if you look at somebody like those people that you've given everything to. Like all the resources they say they need. You gave them not a hundred-dollar computer, you gave them the best computer. You gave them love, you gave 'em joy, you were there to comfort them. And those people very often, and you know some of them I'm sure, end up the rest of their life with all this love, education, money, and background, spending their life going in and out of rehab. And then you meet people that've been through ultimate pain.