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  • I'm about to tell you how to win an argument, but before I break into psychology and debate tactics,

  • why not try my personal winning strategy that actually got me this job?

  • [crying]

  • Hey master debaters, I'm Jules for Dnews, andyou're wrong.

  • I'm sorry about that, but you're simply incorrect.

  • I challenge you to prove me otherwise.

  • Argue your point, change my opinion.

  • Chances are, you can't.

  • Not because I'm alone in a studio and screen all my phone calls,

  • but because, according to neuroscience, it's really difficult to win an argument.

  • That is, if you define winning an argument aseffective persuasion”.

  • It turns out arguing and persuading are incompatible goals for most people.

  • Psychology professor Drew Weston headed up a study in 2004,

  • where researchers took supporters of George W. Bush and John Kerry

  • and showed them videos of their preferred candidate contradicting himself

  • Simultaneously, the participant's brains were scanned in an MRI machine.

  • When the subjects were shown videos challenging their beliefs,

  • the part of the brain associated with logic and reason, the dorsolateral prefrontal cortex, didn't light up very much.

  • However, the orbital frontal cortex, the anterior cingulate and the posterior cingulate all lit up,

  • and those areas are mainly associated with emotion, conflict resolution, and moral judgment

  • Instead of processing whether or not their beliefs were right,

  • the subjects, instead, processed how the information made them feel,

  • and how to resolve that incongruence.

  • As soon as they figured out how to justify the incorrect information without challenging their own beliefs,

  • so maybe something like saying that the candidate accidentally misspoke,

  • their brains released a ton of dopamine as a reward and made them feel great!

  • Even when presented with evidence challenging their beliefs,

  • the subjects resolved their internal confusion without being persuaded to change their minds.

  • And we know this rings true even outside of the laboratory.

  • According to research by another psychology professor, John Gottman,

  • roughly 69% of the things married couples argue about are never resolved and are perpetual.

  • Most of the time, arguing doesn’t solve anything.

  • But hey, you came here to learn how to kick ass the next time you argue,

  • and not learn about why arguing is messy and stupid.

  • So how do you actually win an argument?

  • Well, by not arguing.

  • Yeah, I know, it sounds like I’m promoting the abstinence theory of debate, but hear me out.

  • Arguing is a war; it has a winner and a loser, and nobody wants to be a loser.

  • Being wrong is okay as long as nobody knows it.

  • But if you have to admit that youre wrong, AND change your behavior,

  • youre probably going to look for any possible reason not to

  • The real trick is to make an argument look as little like a war as possible.

  • And you know who’s really good at that?

  • FBI hostage negotiators.

  • The FBI uses a method of persuasion known as the Behavioral Change Stairway Model,

  • and it actually only consists of five steps.

  • Step One: Actively listen.

  • Show your opponent that you are taking in what theyre putting out.

  • Step Two: Empathize.

  • Let them know that not only do you understand where theyre coming from,

  • but you understand how they feel about their position.

  • Don’t dismiss their feelings or negate their experiences, even if you disagree,

  • which you probably do.

  • For now, keep all those adversarial feelings bottled up.

  • Step Three: Build a rapport.

  • Once youve shown them that you understand how they feel,

  • now you want them to understand how you feel,

  • because if you both lay all your cards on the table, then you can trust each other,

  • or at the very least, theyll trust you.

  • Step Four: Influence.

  • This is the first place where youre going to actually make your point after building a strong foundation of empathy and trust.

  • If youre both listening, then you can start problem solving with them, not against them.

  • And finally, Step Five, which is less of a step and more of a conclusion: they change.

  • For the FBI this means they surrender, but for you,

  • it might mean you get to stay out past curfew,

  • or get the wallpaper you like, or eat 200 hot dogs in an hour,

  • whatever floats your boat.

  • Pretty much all of those self-help books about arguing follow these same basic steps,

  • because in the end, the thing we most want to do when someone tells us were wrong,

  • is almost always the exactly wrong thing to do.

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  • So now you know how to win an argument, congratulations!

  • Too bad Hillary Clinton and Donald Trump didn’t watch this video before their debate,

  • but do debates even matter in the first place?

  • Watch me talk about whether or not they can actually affect the election in this video.

  • But is it impossible for some people to see eye to eye?

  • Are conservative and liberal brains actually different?

  • Find out in this video by Tara.

  • So what are some other tips and tricks you can use to win an argument?

  • Let us know down below in the comments,

  • and don't forget to keep liking and subscribing for more DNews every day.

I'm about to tell you how to win an argument, but before I break into psychology and debate tactics,

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