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as we've mentioned before one of the other competencies
marketers need is market sensing or the ability to sense
the market and we indicated there were two
sub competencies within that -- environmental analysis
and researching consumer behavior. today we're going to focus
on environmental analysis overview
and then also focus more specifically
on the competition aspect of the environmental analysis
so when we talked
last time we
focused on defining marketing
as something that creates value
and relationships to meet customer needs.
we indicated that a key aspect of marketing
was exchange between a customer
and organization in the form of the marketing mix which involves the product
the price the place or distribution
and the promotion. we also differentiated between
marketing and promotion, advertising and selling.
while advertising and selling
are part of promotion which is part of marketing
I think you can see how marketing is much
more and much broader than just promotion
or just advertising and selling. i
want to focus today on things going on
outside the marketing organization
that we would want to sense or continuously scan and analyze.
and so the marketing environment is comprised of several forces
competitive and economic forces
regulatory legal and political forces
technological forces, social
cultural and demographic forces and also the natural environment.
so today we're going to focus pretty much
on explaining the importance of
analyzing the competitor environment
for your organization now.
its interesting because some people might think
their product to so unique that they don't have any competition
and that's pretty much is an inaccurate statement. almost
every product has some form a competition
which we would define as a substitute
or similar products what they would buy instead
if they didn't have your product so
Shocker indicate that competition
is a matter of decree rather than
dichotomy in other words, instead of yes
are no do you have competition, pretty much
assume that you do but what the degree or type of competition
that you have. I'm also noting here
a couple additional information sources
for this concept. so let's look
at the different degrees or
levels of competition. the first type
would be product form
or brand competition. the second
type would be product category competition.
another type would be generic competition
and the fourth type would be a total budget
competitor. so let's describe the difference
by using the product category
soft drinks or pop or cola
depending upon what area in the country you are from.
in product form
or brand competition your competitors could come from the same product
category
so in this case we are talking about two
soft-drink that have similar features
in this case to soft drinks
that are both cola so coca-cola and Pepsi
would be considered brand or product
form competitors. now even if you don't have a product
in the same product category with similar features
you might have a product in the same product category,
in our example soft-drink, that have different
features in this case coca-cola
and Mountain Dew. we would call coca-cola and Mountain Dew
product category competitors because they're in the same product category
even though they have different features. even if you don't have any product
category competitors, in other words there's
nothing in your same product category
there might be something in a
different product category that meets the same
need in this case both coca-cola
and bottled water. while they're not both
soft-drink they do both satisfy
thirst so coca-cola and bottled water
would represent what we would call generic competitors.
even if you don't have something
that satisfies the same need every product
out there competes for the consumer dollar
and so therefore because consumers
only have a limited amount of what's called discretionary
income. every product basically
competes for that dollar so in this case
if you were both hungry and thirsty
and you went to the vending machine you would have to choose
between coca-cola and skittles even though they don't meet the same basic
need. even though
they're not the same product category
they are still what we would call budget competitors.
let's illustrate Shocker's quote even more.
competition is a matter of degree --
brand product category generic
-- rather than a simple
yes or no. whether or not you have competition.
it is very important
is to understand the industry in which you operate
and so most industries
will have what would be called a trade association
-- it's a collection of member
competitors in a product category.
we're gonna look a little bit at the
International Bottled water Association
in a minute. let's hold off on that concept --
trade associations until after we discuss
another concept in terms of industry competition --
another concept would be
how many competitors you have in your industry
if you are the only competitor in your industry
you have what's called a monopoly.
if there are only a few competitors
in your industry you would operate in what's called
an oligopoly. if you have many competitors
in your industry and therefore they're all trying to make
their product appear different by various features and benefits
you would operate what's called monopolistic
competition. there's also a fourth
level competition within the industry called pure competition.
honestly it it rarely exists because
there are very large number of competitors with standardized products
and so the only way they
really compete is based upon price.
an exaqmple here might be most agricultural products
but most products that are marketed we try
not to be standardized. in other words they try to make
their product special
or differentiated from their competitors
and therefore trying to convince people to buy their product
versus a competitor's product. one thing I want to do
at this point is re visit this concept of
trade associations and I'm going to visit the
International Bottled Water Association.
later you'll be doing a primary and secondary research project
based upon information that you can get
from the bottled water Association. one of the things that is
often available from a trade association
are statistics about your industry
and I'm focusing here on
something from the bottled water Association industry
from 2011 and one of the things they're looking at or
types of data that you might get here would be to
look at the demand for your
product category over time. and you can see here in the bottle
Water Association that after 2007,
in 20008 and 2009,
were there was a decline in the
consumption of bottled water
per capita in terms of gallons. it's picking up again in 10 and 11
and part of the reason for that to happen has to do with the topic
at this lecture series --
things that are happening in the external
environment. and we can discuss sales more at a later time.
it's important that you understand
your industry and your competitive industry.
one other thing that we want to discuss when we talk about
an industry is the potential size
of your market and also your share
of that particular market so let's move on to those concepts.
first of all let's discuss the concept of
market potential or
industry potential. it is the total amount
of a given product category-- whether it be
bottled water soft-drink or another product category--
it's for example the total amount
of a given product category that can be
sold in a given time period