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  • Hi. I'm Rebecca from engVid. In today's lesson, I'll show you how to order food on the phone.

  • Sometimes we learn how to do all kinds of other sophisticated things in a new language,

  • but we still feel nervous when we need to do simple things. So, this is one of those

  • things. And hopefully after this lesson, you won't be nervous or shy to order food on the

  • phone. All right? Let's see how a typical dialogue might proceed. Okay?

  • So, let's say you call, you know what you want. All right? And you say: "I'd like to

  • order please." So, the person asks you: "Pick-up or delivery?" That means: do you want the

  • food delivered to your home, or are you going to go there and pick up the food from the

  • restaurant? Okay? So: -"I'd like to order please." -"Pick-up or delivery?" Let's say

  • you want it delivered, so you say: "Delivery."

  • So, if you want it to be delivered, the person's going to ask you some more questions. For

  • example: "What's your address?" So you say: -"66 Fleet Street, Apartment 4." -"What's

  • your phone number?" You give your phone number. -"647-2164." -"What's your buzzer code?" Okay?

  • Now, what's a buzzer code? In many North American buildings, as part of the security system,

  • you can't get into the building just by walking in. There's usually a security door which

  • can only be unlocked by the residents from upstairs. All right? And the buzzer code does

  • not... Is a separate number from the apartment number. This is an added layer of security

  • so that nobody can know exactly how to get inside, and so on, and they won't know which

  • apartment you live in. So, a buzzer code is a number that is given to you so that you

  • answer it in your apartment and you can let somebody inside to... Into the building when

  • they either press the button or they punch in the number. So this is like a code. So

  • this is the buzzer code. -"What's your buzzer code?" Let's say: "612." Okay?

  • Then: "What would you like to order?" Now you give them your order. "1 Pad Thai and

  • three veggie spring rolls." Okay? Let's say you called a Thai restaurant. All right. So,

  • "veggie", you know, it's used, it's like short form, "vegetarian". Right? Next, so the person

  • says: -"Anything else?" -"Could you please send some chilli sauce?" Okay? Anything extra

  • that you want or any special instructions you have about how the food should be cooked,

  • that's the time to say it. All right?

  • Next will come the question of money. So: "How are you paying?" So, you could just say:

  • "Cash", or: "Mastercard", "Visa", "Debit". All right? You'll see that a lot of this conversation

  • is very short, to the point. Okay? It's not long sentences because nobody has time, also.

  • They're usually very busy at these places. So they just ask you basic questions, so you

  • give basic answers. You don't always need to use a full sentence.

  • Okay, then maybe you want to ask them: "How much will..?" Some other questions, like:

  • "How much will that be?" Or: "How much is it?" Let's say the person says: -"$18.47."

  • -"How long will it take?" -"About 45 minutes." -"Okay, thanks." -"Thanks. Bye." Okay? So,

  • you see that the conversation goes pretty fast, but at the same time, if you know what

  • to expect, it will be a lot easier for you to order the food.

  • Let's run through it one last time, fast. -"I'd like to order please." -"Pick-up or

  • delivery?" -"Delivery." -"What's your address?" -"66 Fleet Street, Apartment 4." -"Your phone

  • number?" -"612-9148." -"Your buzzer code?" -"317." -"What would you like to order?" -"One

  • Pad Thai and three veggie spring rolls, please." -"Anything else?" -"Could you send some chilli

  • sauce, please?" -"Okay. How are you paying?" -"Cash. How much will that be?" -"$18.47."

  • -"And, how long will it take?" -"Oh, about half an hour." -"Okay, thanks." -"Thanks.

  • Bye." Okay? So, that's how you order food in English.

  • And if you'd like to do a quiz on this, please go to our website: www.engvid.com. Thanks

  • for watching. Bye for now.

Hi. I'm Rebecca from engVid. In today's lesson, I'll show you how to order food on the phone.

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