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  • (upbeat jingle)

  • - [Gini] Rules allow us to say in advance

  • I'd like something specific to happen

  • when the message comes in or goes out,

  • whether that message is about a particular topic

  • or from a particular person,

  • or meets some other criteria that we can specify.

  • Rules are email based wonders.

  • For example, I'm working with Tammy and Victor

  • on this CRM project.

  • Every email that comes in from Jake

  • is going to go to the CRM project.

  • I can create a rule so that email that comes from Jake

  • goes automatically to the CRM project folder.

  • Or I can create a rule that says

  • anytime an email comes in from Jake,

  • I'd like to forward it to the CRM project group,

  • or I can create a rule that does both.

  • I have lots and lots of options here.

  • I just need to decide what it is I want to be able to do.

  • Let's create that first rule.

  • Notice that I can right click, go to rules,

  • and it says always move messages from Jake.

  • That's kind of cool.

  • They've made it super easy to be able to do this.

  • I want to show you the more verbose way to do this,

  • but let me show you what that looks like

  • is simply a matter of choosing a folder.

  • We choose CRM project.

  • Click okay and the rule would be created,

  • but I would like to actually do a little bit more than that.

  • Let's go to rules,

  • create rule.

  • I'm going to say when I get an email from Jake,

  • every email that comes from Jake,

  • I'd like to move the item to a folder,

  • and the folder I'd like to move it to is CRM project.

  • Now, I have some other choices.

  • I can display a new item alert.

  • I can play a selected sound.

  • If I do either of those things,

  • Outlook has to do them,

  • and what that means is that Outlook has to be running

  • for this rule to run.

  • The problem with that is,

  • in this circumstance,

  • I want to be able to forward stuff to my team

  • even when I'm not here.

  • So I'm going to leave off

  • the things that have to happen locally,

  • display a new item alert for Gini,

  • play a selected sound on Gini's computer,

  • and say just move the item to the folder,

  • which is something that Exchange can handle for me

  • with no problems.

  • Now let me click advanced options

  • and show you just how rich this gets.

  • Here is the Rules Wizard.

  • This is step one,

  • select the condition.

  • I'm saying it's from Jake.

  • But notice all these other choices.

  • What if I wanted all of my emails

  • that come from microsoft.com to go to one place?

  • Then what I could do is I could say

  • with specific words in the sender's address,

  • and the specific words would be microsoft.com

  • in the address.

  • This is all of the emails from one company, for example.

  • Let's cancel that.

  • I'm going and to remove it.

  • But notice that we have lots of choices about what we do.

  • Comes from Jake.

  • I could also say it comes from Jake,

  • and my name is in the to or CC box,

  • or it comes from Jake sent only to me.

  • You have a lot of choices to be able to very finely describe

  • exactly what it is you're looking for.

  • It comes from Jake and it has an attachment, for example.

  • But in this case, comes from Jake is good enough.

  • What I'd like to do then when it comes from Jake

  • is I'd like to move it to the specified folder.

  • And I could stop processing more rules,

  • but I'm not going to do that yet.

  • I'm going to move it to the specified folder,

  • and I am also going to forward it

  • to people or a public group.

  • Check this out.

  • What might my group be?

  • Well, and did you catch that word public?

  • If I'm going to forward it to a group

  • it needs to be a public group.

  • I can't forward it to a private group.

  • I could however, forward it to specific individuals.

  • What that means though is

  • that if we added individuals to the list

  • I need to come back in here and modify my rules.

  • You begin to see how these pieces is go together.

  • The power of creating a group means

  • that when I add people to the group,

  • and I am using rules to forward an email to that group,

  • or anyone sending emails to the group,

  • Microsoft Outlook and Exchange are automatically handling

  • the membership of that group

  • and sending this to the right people.

  • What else can I do?

  • I can flag this if I wish.

  • I can automatically print it,

  • but again, that would be a local rule

  • because there's a local printer.

  • All of these items at the bottom

  • where we are playing sounds and starting applications,

  • all of these really are going to

  • prevent the rule from running unless Outlook is turned on.

  • So that's the second step, actions.

  • Third step, exceptions.

  • What I'm going to do here is try to imagine

  • any email I might get from Jake

  • that I wouldn't want to send to anyone,

  • and everything I'm getting from Jake right now

  • is about this project and this vendor relationship.

  • It wouldn't hurt for me to say that to Jake.

  • That would be a good idea.

  • I'm automatically forwarding

  • all of your emails to my entire team.

  • That would be great.

  • Click next and then the last thing is to name this.

  • And because I started this by saying

  • all of the emails that come from Jake,

  • it's using his name as the rule,

  • but I'm going to say forward, FWD,

  • Jake to CRM team.

  • If I wish I can run this rule now

  • on messages already in the inbox,

  • and as soon as I click finish then,

  • Exchange and Outlook will rip through my inbox

  • and automatically forward all those messages.

  • Or I can turn it off and only use it going forward.

  • At any point in time,

  • I can turn this rule on or off.

  • One use of rules then is to create rules that help you

  • move items to other folders,

  • or forward emails to other people

  • that you invoke on a periodic basis.

  • I move all of the messages to client folders, for example,

  • at the end of every quarter or the end of every year.

  • You can simply go into the rules,

  • run the rule on the messages,

  • and when you're all done, turn the rule back off.

  • But in this case,

  • I'm going to run this on messages

  • and turn this rule on going forward,

  • so that in the future

  • all messages that we get from Jake

  • will automatically be forwarded to the project team

  • and placed in the CRM project folder.

  • There we go.

  • Now, there was an email here from Jake.

  • You know where that went.

  • My copy of it is in the CRM project folder right here,

  • and the group should have an email coming in

  • from Jake as well.

  • That might take a second longer to get there.

  • Here it is right now.

  • Whether you are forwarding email messages to a team,

  • automatically replying to emails that you receive,

  • marking messages as read,

  • applying categories,

  • Outlook rules will help you do

  • all of these things automatically.

  • (upbeat music)

(upbeat jingle)

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