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  • - [Corey] Measuring how and where traffic is coming from

  • to our site is one of the most important things

  • we can measure in analytics.

  • So coming down, we can see that Google is the highest source

  • and the medium is organic search.

  • And we also have direct visits.

  • That's where someone just types the URL

  • right into the browser,

  • so the source is direct and there is no medium.

  • We also have a link

  • that someone clicked in an email signature

  • and the medium is email.

  • And we have a Twitter post on social media.

  • We also have a referral from the website LinkedIn,

  • and that's just a fancy way of saying

  • that someone was referred by following a link,

  • so those are hyperlink clicks.

  • So some of this information,

  • like the referrals and organic search and of course direct,

  • is automatically captured by the browser

  • and passed along.

  • Google Analytics grabs that info

  • and uses it wherever it can.

  • But sometimes we need to take that a step further

  • and make it really powerful.

  • If we're able to supply some extra info about the click,

  • perhaps that this click is part of a paid campaign

  • or an email or social media post,

  • well how does Google know that?

  • Well, we have a way of doing that

  • and we can tell Google Analytics to track that extra info.

  • We call this manual tagging.

  • Let's look at an example here.

  • Let's say that you have a marketing campaign

  • happening with just one source.

  • So in this case, our source is Twitter.

  • How do we differentiate the traffic coming in

  • from a tweet on sale items

  • versus another tweet on a buy one get one free for t-shirts?

  • Well, since the source is Twitter,

  • of course the medium is social,

  • there's no way to separate these two lines of traffic

  • with just these two pieces of information.

  • And what we don't want to do

  • is start stuffing extra info into these.

  • And you're going to cause more problems when you want to look at

  • all of your social traffic grouped together.

  • What we're going to do is use another field entirely.

  • This is where campaign tracking comes in.

  • In the campaign reports, this is one of the most useful

  • and important concepts in Google Analytics.

  • When you add these campaigns to the mix,

  • you can track different marketing initiatives

  • by source, medium, and a campaign name.

  • So let's think back to this Twitter example.

  • By tagging the two Twitter posts here

  • as different campaigns,

  • we can easily differentiate between the two traffic routes

  • both coming in from that source.

  • Because we've tagged the top one as a flash sale

  • and we've tagged the bottom one

  • as a buy one get one free t-shirt,

  • actually let's look at exactly how we would do that.

  • We're going to track these campaigns

  • using what we call UTM parameters.

  • They're going to be a regular URL,

  • and we're just going to stuff some extra information,

  • these UTM parameters into that URL,

  • and Google has a special tool to help us do this

  • and make sure the formatting gets right.

  • And you could copy this in and type this in

  • or we can just head on over here to Google

  • and type in Google Analytics URL builder.

  • It'll take us right there.

  • Okay, so the first thing I want to do here

  • is put in our website.

  • I actually have to type in the HTTPS.

  • And the next thing we want to do is put in our source.

  • So we set our source as Twitter.

  • Our medium is social

  • and our campaign name was buy one get one free.

  • Now we can also put in content.

  • So this is often used to differentiate the creative view,

  • so maybe this one we used a blue t-shirt.

  • So we come down here and it's generated this URL for us.

  • So go ahead and copy that URL.

  • And when someone clicks on this link,

  • it will open up the site

  • and you'll see it's just going to be the regular page here.

  • So the page we put in,

  • in this case, it was just the homepage,

  • and these extra URL parameters here.

  • They don't do anything to change the site itself,

  • but they're telling the underlying analytics

  • how to track these.

  • The source should be Twitter.

  • The medium should be social

  • and the campaign should be buy one get one free

  • and the content is the blue t-shirt.

  • So that's all going to be sent back to Google

  • as part of this traffic source recording.

  • So if we do this for all of the links that we generate

  • and we put out in our tweets and our social media posts

  • or emails that we send,

  • we will categorize how this is seen into Google Analytics,

  • and we'll get much better data,

  • which result in much better analysis.

  • I can't stress the importance enough of campaign tagging.

  • By tagging these campaigns consistently here,

  • we make it very easy to come back, analyze this,

  • and understand which of these things are being clicked on,

  • which ones are working, which ones are converting,

  • and which ones aren't.

  • (upbeat music)

(gentle music)

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