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  • meet Ella Singapore's first fully autonomous robot barista.

  • You're on your way to work and you want a coffee, get onto our order, customize paying and Ella will produce.

  • All right, let's take a look.

  • Mhm.

  • Ela can whip up a fresh cup of joe at four times the rate of her human counterparts and will soon be available to subway passengers across the city state.

  • You can then program this to replicate what we do in the coffee shop and her creator.

  • Well, he spent years in the finance industry before deciding to take a coffee break.

  • I was 35 years old in finance and I thought it's my chance.

  • I have got to do something, build something for myself.

  • Mm.

  • Yeah.

  • L.

  • A.

  • is the multi million dollar brainchild of 41 year old Keith Tan, a former wealth manager who gave up the daily grind in 2015 to launch his own coffee shop.

  • But it wasn't long after he got his joint off the ground that he began to discover the challenges of the food and beverage industry.

  • It's really hard to hire and retain staff for the F.

  • And B.

  • Industry, especially in Singapore and that limited our scalability.

  • We had four shots were facing labor crunch and I thought I just invested in this company is going to grow, it's gonna grow more than that.

  • So then I decided it was time to really look into technology with that.

  • The idea for what is today.

  • Crown Digital was born an internet of things.

  • Start up aiming to address the difficulties within food and beverage.

  • L.

  • A.

  • is the company's debut product it came to life in 2018 after years of experimentation, here's how it works with the mobile arm.

  • You can choose your drinks, that's where you can customize if you want to flavors by now.

  • Check up this order, then processes in our back end, goes to the cloud and it comes back down here.

  • Over here you can see my two orders keith and Ella springs into action encased in a transparent kiosk measuring five square meters.

  • Ella's autonomous arm, which is produced by robotics.

  • Company tech man robot operates around the clock and can serve up to 200 cups of coffee per hour.

  • The ingredients, fresh milk and beans Only need to be topped up every 360 servings.

  • This is monitored through an app which alerts delivery drivers are delivery drivers are following the apps so the job scope will be sent to them through the mobile app, They know exactly when to top up and when they do a command center be updated.

  • The command center can also detect and resolve villages or machine faults remotely through inbuilt systems were running multiple ai workloads, monitoring different aspects of the production.

  • Ella is designed for high density grab and go environments like airports transport hubs and offices where speed is paramount.

  • There's opportunities where you just want speed, consistency and ease of ordering and that's where robotics can really come in being efficient means that cost savings are passed on to consumers to for comparison this latte by L.

  • A.

  • Cost four Singapore dollars.

  • While a typical barista coffee in Singapore cost six Singapore dollars.

  • But L.

  • A.

  • Isn't the only robot barista around in 2000 and 15.

  • Swiss engineering firm A BB unveiled you me a versatile robot capable of executing various tasks including signing its name, solving a Rubik's cube and even accompanying italian tenor Andrea Bocelli to conduct an orchestra.

  • More robot cafes have sprung up in recent times such as cafe X.

  • In san Francisco and beat at south Korea's incheon airport according to chris Holmes managing director at A.

  • D.

  • C.

  • Insights asia pacific the robotics market is growing fast, automation robotics.

  • We've seen tremendous growth over the last few years.

  • If we were to look at the retail specter in particularly food and beverage, we expect one out of two food and beverage outlets, one out of two retailers to have some form of robot in place over the next two years we'll certainly see some sort of front of house but we'll also see a lot of robots actually in the warehousing in the transportation and distribution.

  • So actually behind the scenes.

  • Mhm.

  • COVID has only boosted that demand as more people became conscious of hygiene during the pandemic Keith secured Ella's first retail operation in this central Singapore shopping mall in 2020.

  • Crown digital has since signed deals to roll out its robotic baristas at selected stops on the East Japan railway companies network of 1657 stations and at 30 train stations in Singapore operated by SmRT.

  • This will make Ella's grab and go coffee available to a combined 18 million daily commuters.

  • The two transport operators have also invested in Crown Digital, bringing its total funding to over $3 million and valuing it at over $35 million.

  • We envision L.

  • A.

  • Is going to be everywhere in public spaces, train stations offices.

  • Not everyone is enthusiastic about the rise of the robots.

  • However, there's a lot of concerns out there in terms of robots taking people's jobs and we can see it both from the physical robots.

  • But we've also not touched on the software robots.

  • But again, going forward, we really see there's this collaboration between the human and the robot.

  • The World Economic Forum estimates that by 2025 automation will displace some 85 million jobs.

  • However, it adds that the robot revolution will create a further 97 million jobs over the same period, Keith argues that robots like Ella are simply making the way for more skilled human jobs.

  • We're not replacing that human experience in a cafe.

  • Eventually automation will come in for the bread and butter and then you have the human experience where you can pay them better retain them and build that human experience for keith.

  • His robot barista is barely scratching the surface and he has big plans for how more robots can help with our everyday lives.

  • We're starting off with coffee, but we're not ending with that.

  • L.

  • A.

  • Is gonna go on to do food.

  • For example, deliveries.

  • The use cases are coming in from around the world.

  • They're going to be many different verticals where L.

  • A.

  • Could be deployed.

meet Ella Singapore's first fully autonomous robot barista.

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