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  • Hi, my name's Rebecca from Engvid.com.

  • Today, you're going to learn how to speak more professionally in business situations.

  • Now, at times it's alright to use informal language.

  • It's acceptable in everyday situations

  • but there are times when you want to create a more powerful impression and at that time you want to be able to use business English.

  • What's the difference between general English and business English?

  • Well, sometimes there is not very much difference.

  • Sometimes general English is used in business context.

  • But sometimes you use a higher level word.

  • And that's why I'm going to teach you in this lesson.

  • Let's look at some really easy common examples.

  • For example if you say, or if you want to say, "I got your E-mail."

  • In regular English you might just say "I got your E-mail."

  • What would you say if you want to make it business English?

  • You could say... I'm giving you a clue the word starts with 'R'.

  • Instead of saying "I got your E-mail.", "I received your E-mail."

  • Ok, now it becomes more formal and more business-like.

  • Suppose you want to tell someone I need your help or I need some help.

  • What word could you use that starts with 'R' instead of "need"?

  • "Require."

  • So instead of saying it, you can also change more than the verb.

  • The verb is the key, but you could say instead of saying "I need some help.", you could say "I require some assistance."

  • Now you've changed two words, the verb and also a noun.

  • Let's try another one.

  • "Let's talk about it later."

  • Which business word could you use?

  • "Let's discuss."

  • "Let's discuss it later."

  • That sounds much more professional than saying "Let's talk about it later."

  • Next one.

  • "How do I get in touch with her?"

  • What word could you use instead of that?

  • "How do I contact her?"

  • Ok? Good.

  • "Please make sure you arrive on time."

  • Which business word could you use instead of "make sure"?

  • "Please ensure." Ok.

  • "Please ensure you arrive on time."

  • "Please give her your travel plans."

  • Instead of saying "give" you could say please "provide her with your itinerary."

  • There we've changed another word.

  • Instead of saying "travel plan" or "travel plans" you could use the word "itinerary."

  • An itinerary is usually a piece of paper or a document that lists your travel plans.

  • When you're departing, when you're arriving, where, when and so on.

  • "Please let them know when you'll be arriving."

  • "Please let them know."

  • Instead of that, you could say, "Please inform them of your arrival."

  • Ok? Good.

  • "Please tell me why you've made this decision."

  • "Please explain your decision."

  • "Could you please talk some more about that subject?"

  • "Could you please elaborate."

  • "Could you please elaborate on that?"

  • Now, this is actually a very useful word.

  • If you go to a conference or a meeting and you want someone to speak some more about a particular point or issue, it's a good kind a question to learn.

  • "Could you please elaborate on that?"

  • So to elaborate means to speak more or talk more, give more information.

  • "How are you going to fix this problem?"

  • Better than using the word "fix" is the word "solve."

  • How are you going to solve this problem?

  • Alright?

  • So try to do that.

  • For every simple word that you know and basic word that you know in general English, try to find a slightly more formal version which will be your business English word.

  • And use these words in an office environment.

  • If you found this video helpful, please subscribe to my channel on YouTube.

  • And if you like to do a quiz on this subject, you can also go to our website: www.engvid.com.

  • Thanks very much. Good luck with your English!

Hi, my name's Rebecca from Engvid.com.

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A2 US business english elaborate mail itinerary travel engvid

How to change Basic English into Business English

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    許瓊文 posted on 2019/06/11
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