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  • The coronavirus pandemic has sparked the world's largest ever remote learning experiment.

  • At its peak in mid-april the virus caused nationwide school closures in more than 190 countries,

  • impacting ninety percent of total enrolled learners, or almost 1.6 billion people globally.

  • That's been a major learning curve for students, parents and educators, moving their teaching online.

  • But it's also been a boon for one of the world's fastest growing industries: Education technology.

  • To learn more, I'm speaking to three founders who are tapping into the billion dollar business opportunity.

  • Online learning is becoming mainstream. Parents and students alike are seeing the benefit in learning online.

  • On that single day, over 30,000 students registered.

  • If we are to believe the numbers, we need two-thirds of the workforce to be learning right now.

  • Even before the outbreak, education technology, or EdTech, was growing rapidly.

  • The e-learning industry is expected to be worth $350 billion by 2025,

  • three times more than it was worth in 2015, as classrooms move online.

  • That boom will be led in large part by Asia's growing youth populations.

  • One person who spotted that opportunity early on is Divya Gokulnath,

  • co-founder of the world's most valuable EdTech platform, Byju's.

  • The 33 year old entrepreneur and her co-founder, Byju Raveendran,

  • started the eight billion dollar business in India in 2011,

  • first by providing lessons to supplement what was being taught in schools.

  • As demand for its services grew, Byju's launched its flagship product, Byju's - the Learning App, in 2015.

  • With technology as an enabler,

  • you can actually take great quality content,

  • create it in one small part of the country, to all over the world.

  • The subscription platform, which now offers short video content on core primary and secondary school curricula,

  • has since amassed 50 million registered users in India and the Middle East.

  • More than a quarter of those joined in March and April,

  • when Byju's offered free access to its app as school closures started.

  • So 50 million is good. But what we closely track is actually the engagement on the app,

  • which is now during Covid 100 minutes per day.

  • And we also see an 85 percent renewal in our annual subscription rate.

  • The company also fast-tracked a number of developments, such as live classes

  • and localised languages, to support more students during the outbreak.

  • Divya says that could help close the education gap, especially for children in remote communities

  • hampered by poor access to high-quality teaching.

  • Think about it, what would be easier to do -

  • You give them an internet connection or set up schools and give them good teachers?

  • So the whole digital divide that we talk about, I think

  • it's a short-term problem, and it's easier to solve using technology because

  • technology can really solve any problem at scale.

  • As access to the internet grows across the globe,

  • so too has demand for education apps, with a renewed urgency because of the pandemic.

  • In March, when Covid-19 was declared a pandemic by the World Health Organization,

  • education app downloads worldwide surged 90%

  • compared with the weekly average in the fourth quarter of 2019.

  • Much of that demand is from members of Gen Z, born between 1998 and 2012,

  • who are more active on non gaming apps compared to older generations.

  • That's a market Timothy Yu, founder and CEO of on-demand tutoring app Snapask is tapping into.

  • Since its launch in Hong Kong in 2015,

  • the platform, which is worth about $200 million dollars,

  • has connected 3.5 million high school and college students in Asia

  • with tutors for interactive question-and-answer sessions.

  • Schools in Asia were among the first to implement shutdowns,

  • which led to a surge in demand as 29 year-old Tim partnered with educators

  • and local authorities to offer free support.

  • In February and March total registered users on the platform jumped over 10 percent

  • When the outbreak happened, we can see the surge

  • happen from the back end.

  • So Hong Kong definitely started first, and then we can see a lot of traffic

  • is actually coming from Singapore and Taiwan.

  • That has not only help students gain personalized support in addition to their regular online classes

  • It has also eased the burden on teachers and provided

  • remote work for Snapask's some 300,000 tutors.

  • A lot of schools, since the suspension, they have moved most of the classes online.

  • They have been using Zoom or different types of conferencing tool,

  • but then still it's a one-to-many type of teaching,

  • which interactions and personalisation is still lacking.

  • To have a much better way to manage this, teachers they actually propose

  • how about we use Snapask to manage the entire interaction.

  • They can have the record and Snapask can use our technology to match the students to the best tutor.

  • Tim says that learning data could pave the way for a better educational experience

  • that's tailored to students individual needs.

  • The services that we're providing is just hitting the bare minimum to at least allow

  • learning to go on. But then there is a much bigger part after that.

  • For example, if we really want personalized learning to happen,

  • we need to all be very data-driven. How to best define a learning profile

  • and what are the ways to help the students which will be best suitable for them. It's mainly driven by data.

  • Education doesn't just stop after school or college though.

  • In an era of increasing tech disruption, continuous learning

  • is ever more important to safeguard jobs for the future.

  • The World Economic Forum has predicted that by 2022

  • over half of employees will need to upgrade or learn new skills to do their jobs -

  • and that was before the pandemic.

  • Now, as unemployment levels hit record highs,

  • economists are predicting that many of those jobs may not return at all.

  • We've got this mass

  • remobilizeation of the work force upon us,

  • and Covid just took that to a whole other level.

  • That's the problem 36 year old David Blake wants to address with LearnIn,

  • a service for employees to learn, or upgrade their skills,

  • which he says is a better alternative to job cuts.

  • Historically, it was sort of this lay people off fire people, furlough people, or retain people,

  • and we're saying there's a better way, there's a third option,

  • which is even in scenarios where you're going to have to meet payroll reductions,

  • do so by, instead of laying people off,

  • by putting people into low-cost high-quality training programs.

  • David launched the business with his co-founders and $3.5 million in funding

  • in mid-April, just as US unemployment claims soared.

  • LearnIn works with employers to figure out the skills they need to

  • future-proof their business and the investment it will take

  • Employees are then invited to complete relevant short training courses - at either full,

  • reduced, or no pay - with the guarantee of returning to work at the end.

  • That's not only beneficial for employees, who may otherwise be laid off says David.

  • It's also more cost-effective for employers,

  • who can save on rehiring when the economy recovers.

  • A lot of companies also are seeing increased demand and know that this is

  • more about proactive upscaling of the workforce,

  • and they're actually paying people to learn because they know that if they aren't

  • upskilling in their people now, they're going to be caught

  • flat-footed behind six months from now, 12 months from now.

  • And while career breaks or learning sabbaticals are not new,

  • David says the pandemic has shown that work and education no longer need to be mutually exclusive.

  • At every other point there's a tension between productivity and learning.

  • Any time you're spending over here learning is not time you're spending on productivity.

  • What we've seen is layoffs are extremely costly

  • and often, you know, ROI negative. And so companies that can be smart about

  • using the time to upskill in their people, you know, on the right time horizon

  • it's always going to be a win.

  • And the question is just about can a company navigate that time horizon.

The coronavirus pandemic has sparked the world's largest ever remote learning experiment.

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