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  • These videos are a great tool for you to improve your business English skills.

  • All of the topics are a little advanced but necessary to know.

  • It's up to you to not only watch the videos, but to also review and self-study.

  • if you don't know a word check it in the dictionary.

  • It's also important to repeat after the teacher.

  • Repeating will help improve your intonation and pronunciation.

  • It takes time and effort to improve your English

  • so it's important to watch and review our videos as much as possible.

  • I know you will enjoy the series let's start.

  • Hello, everyone.

  • My name is Robin and in this video I'm going to talk about 'titles'.

  • Titles are very formal so when we're talking to someone in the business

  • world we should use a title before their name.

  • Now first I'm gonna talk about titles for people we know or people we just met.

  • And later I'm gonna talk about titles for strangers.

  • Let's take a look

  • Okay I have five titles here.

  • Very common titles.

  • Maybe you've already heard about them or know them.

  • Let's take a look.

  • The first one M-r-s. is pronounced [misses], misses.

  • And misses is used only for married women.

  • Okay so if her last name is Smith I would call her Mrs. Smith.

  • Okay she's a married woman.

  • The next one is miss.

  • Miss and Miss is used for single women not married. Okay?

  • So Mrs. Smith, oh I know she is married.

  • Miss Smith, oh she's single.

  • Okay again both of them are only used for women.

  • Mrs. and Miss are a little bit old style. Okay?

  • So we don't use those too much anymore. What we use nowadays is this one, m-s.

  • The MS is pronounced [mizz], [mizz].

  • And we only use Ms. for women but we don't know if they're married or single.

  • Okay? We're just using a title for women so in the

  • very formal situation and in business this is what you should use Ms., Ms. Smith.

  • Okay? Okay so those are what we use for women.

  • Over here we have Mr.

  • And Mr. of course is used for all men.

  • Doesn't matter if they're married single.

  • Every man is mister. Okay, so again if his last name is Smith, Mr. Smith.

  • And the last one doctor.

  • Of course doctor we use for doctors.

  • Doesn't matter if it's a woman or a man. All doctors we should call doctors before

  • their name so like Dr. Smith.

  • Okay? So those are the titles.

  • Again for business, you only need to know this one Ms. and this one Mr.

  • Any man is Mr. and every woman should be Ms.

  • Let's take a look at my name.

  • Okay of course I'm a man so we should use Mr.

  • But Mr., we should use it in a formal way so I wrote three styles here.

  • One of them is wrong. Okay? Very wrong.

  • Let's take a look.

  • I have Mr.Robin Shaw, Mr. Robin, Mr. Shaw.

  • Which one is wrong?

  • Well it is this one Mr. Robin.

  • Now a lot of my students say Mr. Robin. Mr. Robin, Mr. Robin.

  • This is wrong, okay?

  • You got to be very careful.

  • Robin is my first name. Okay? And in a formal situation don't just use the first name with Mr.

  • Okay? So this is wrong. You never want to say Mr. Robin.

  • Mr. Robin Shaw. Okay my first name is here but actually the Mr. Shaw.

  • Okay This is this is a good way very formal.

  • Mr. Robin Shaw or Mr. Shaw.

  • Okay use this style or this style but never say this style.

  • All right let's take a look at an example.

  • I invited six people to my party.

  • I invited Mr. and Mrs. Smith, Ms Jane Spark, Miss Kirkland, Mr. Scott and Dr. Casting.

  • I invited six people to my party.

  • I invited Mr. and Mrs. Smith, Ms Jane Spark, Miss Kirkland, Mr. Scott and Dr. Casting.

  • Alright now I'm gonna talk about some titles or expressions to use when you're

  • walking in public and you don't know someone.

  • Okay you don't know their name, but you want to talk to them in a polite way.

  • Okay very formal way

  • And if you look here you might say excuse me you want to get someone's attention you say "excuse me."

  • Okay there's four main ways.

  • This is for men. This is for women. So let's start with the men.

  • So, very simple "excuse me sir".

  • Okay very polite, "excuse me sir."

  • "Excuse me Mr.", "Excuse me Mr." This is the best one but this one is also possible.

  • Okay when you don't know their name, "excuse me sir" or "may I help you sir?".

  • Okay the other two are for women.

  • Now you can say "excuse me ma'am" "excuse me ma'am".

  • This is usually for older women. "Excuse me ma'am" and

  • "Excuse me miss" is for younger women.

  • So probably under age 20.

  • Okay under age 20 we would probably say "miss".

  • So young women and even children females women "excuse me ma'am", "excuse me, miss".

  • "May I help you, ma'am?", "May I help you, miss?"

  • Okay so all of these very polite and you should use them.

  • Alright, so that's titles titles for people we know.

  • Titles for people we don't know - if you want to speak in a polite way

  • you should you always use titles. It shows a lot of respect.

  • Okay that's it for this video see you next time.

  • Hello everyone I'm Robin and in this video we're gonna talk about being fired

  • okay there are many expressions in English that express being fired of

  • course when you're fired from a job that's a terrible thing because you lost

  • your job and as I said there are lots of expressions to express being fired let's

  • take a look now I'm gonna use the sentence he was of course it could work

  • for men he or women she he was she was he was fired all right that's the most

  • common way to express being fired he was fired but there are some other ones and

  • this is the first group there will be a second group later

  • let's take a look he was fired he was laid off okay

  • now fired is probably your fault the employee fault but if you're laid off

  • that's the company fault the company has some financial difficulties so they have

  • to layoff many workers he was dismissed okay he was dismissed this is kind of a

  • polite way to say he's fired he was let go okay fired is a very terrible word he

  • was fired he was let go means the same thing but it's not as powerful so it's a

  • little a little nicer to say he was let go he was released he was released again

  • kind of a more polite way to say he was fired and last one he was terminated he

  • was terminated this is actually very strong terminated cut he was terminated

  • all right this is the first group but there's more let's move on here's the

  • second group of expressions remember they all mean the same thing to be fired

  • or right so there's lots of slang and

  • idioms to look at the first one dumped he was dumped again it just means fired

  • he was sacked he was sacked he was canned he was canned

  • he was axed he was axed now an axe is like an axe to cut a tree so he was axed

  • similar he was cut now the last two idioms also very common he was given the

  • boot the boot he was given the boot so he was kicked out of the company and he

  • was given the pink slip okay now a long time ago when someone was

  • fired from a company they were given a form to say you're fired and the color

  • of this form was usually pink okay so this expression given the pink slip

  • that means he's fired these days they don't use that form anymore but they

  • still use the expression or the idiom here to mean that person is fired

  • alright so these are also all very common and very good to use to talk

  • about when someone is fired alright so again being fired is a terrible thing

  • but in English we have a lot of expressions that mean you are fired

  • alright so I hope you learned a few more today that's it and I'll see you next

  • time

  • hello I'm bill and in this video we're going to talk about how you can

  • introduce yourself and your job because when you're meeting new people knowing

  • what you do for a living is kind of important and it happens a lot so think

  • about what's important about who you are and what you do for work now think about

  • the three most important things they are easy your name standard when you

  • introduce yourself and then also your title now your title is what you do at

  • your job maybe you are an accountant an engineer maybe you do marketing or

  • you're a Salesman or a manager any of these things okay that tells a lot about

  • you as a person or what your job title is and then also company what company do

  • you work for because different companies do different things if you work for a

  • company like Samsung you probably know a lot about electronics if you work a lot

  • of work for a company like Doosan you probably know more about heavy machinery

  • and industry so that explains a lot about who you are as well so if you're

  • introducing yourself and your job you want to focus name title company the

  • orders not too important we'll talk about that later but here as an example

  • I will introduce myself to you so you can see how people do it alright let's

  • take a look at my example okay so this is my official introduction I say hello

  • my name is Bill and I am an English professor at a university in Suwon so

  • one more time this is how I say my introduction hello my name is Bill

  • and I am an English professor at a university in Suwon as you just saw I

  • clearly said my name my title and my company now there are many universities

  • in Suwon that's why I didn't say the exact name because not everyone knows

  • every University in Suwon but that's okay not very important also just

  • remember always start name first then company and title you can put them in a

  • different order if you want to and in the next examples you can see how

  • there's different ways to organize your introduction let's take a look let's

  • look at a few examples of how to introduce you and your job my name is

  • David and I am a director at SK again my name is David and I am a director at SK

  • there's another way to do it I'm Paul and I currently work in the human

  • resources department at Doosan let's do it again

  • I'm Paul and I currently work in the human resources department at Doosan now

  • we'll take one more look yeah my name is Chris and I do marketing for

  • Samsung listen again my name is Chris and I do marketing for Samsung so there

  • you have it several examples that can help you remember how to do this okay if

  • you remember them you should be more than ready and confident to introduce