Placeholder Image

Subtitles section Play video

  • It's no secret that Starbucks isn't cheap.

  • And if you're thinking about also getting something to eat, you can plan on shelling out at least 10 to 20 bucks.

  • There's an old saying - you get what you pay for--that you'd hope would apply here--but according to Starbucks employees and managers, that's not the case.

  • When asked about the food at Starbucks, one Redditor and former Starbucks employee said,

  • "All Starbucks food is reheated frozen food."

  • "Doesn't mean it doesn't taste good, it's just not fresh at all and incredibly overpriced."

  • Another Redditor volunteered a little insight into Starbucks' entire marketing plan, developed to keep customers happy with their pastries, claiming,

  • "Pastries are thawed overnight."

  • "The warming is so you feel better about paying 3 USD for a single fucking cookie instead of going to the grocery store across the parking lot and paying the same price for a dozen."

  • The whole purpose of places like Starbucks is for people with no decision-making ability whatsoever to make six decisions just to buy one cup of coffee.

  • Of course, you expect to pay for convenience--that's why fast food is so popular--but Starbucks has always marketed themselves as above your average McDonald's Dollar Menu.

  • That may be true of their coffee, but when it comes to pastries, you're definitely not getting anything baked fresh in store.

  • Another Redditor confirmed,

  • "Everything is frozen and comes in individually wrapped packages."

  • "Pastries are taken out of the freezer the day before to thaw overnight."

  • "Same with sandwiches, except those are put in the walk-in fridge."

  • Other commenters asked a very legitimate question: "How do they do it so well?"

  • We all know that frozen pastries and bread don't taste like they're fresh, so how is this such a well-kept secret?

  • According to The Daily Meal, Starbucks offerings have to taste good, of course, but they also have to be made in a way that accounts for the fact they're going to be frozen, transported, thawed, and possibly reheated--if you're the kind of person that likes a warm biscuit sandwich.

  • So Starbucks has strict controls in place all along the line, to guarantee pastries go from factory, to freezer, to store in the most efficient way possible.

  • What I like about the popular cheese danish is that they don't indicate what kind of cheese this is, it's just like cheese.

  • Still, slips happen.

  • Foods aren't packaged properly, trucks break down, and people get distracted.

  • So how can you be sure that your 4 USD pastry hasn't been thawed out and refrozen a few times before it reaches your hands?

  • Well, just like anywhere elseyou can't!

  • Starbucks has also partnered with a range of small businesses to make their products available in stores.

  • Surely, the local offerings are fresh, right?

  • Not so fast.

  • Bon Appetit spoke with Meghan Ritchie of Megpies, who started out making her jam-filled pastries for a food fair booth.

  • They were super fresh and labor-intensive - and when Starbucks approached her, things had to change.

  • Now, Ritchie contracts with a "co-manufacturer" she won't name, who makes Megpies on a large scale, flash freezes them, and ships them to various Starbucks locations that thaw them as needed.

  • If you're still jonesing for a pastry along with your coffee, consider this Redditor, who warns:

  • "Never get a pastry on a Friday."

  • "It has been on the shelf for a week, and it tastes like stale death."

  • Others were quick to point out that pastries do in fact have a shelf life.

  • But that isn't what some customers want when they're paying top dollar for a muffin.

  • One Redditor shared:

  • "Once a customer overheard me telling a new barista the pastry shelf lives."

  • "She stopped me and asked, 'Do you mean to say that this danish could be two days old?"

  • "It was two weeks old before it came in the door, please calm down."

  • So should this global brand be more transparent about their baked goods, or have they already been forgiven?

  • At least now, if you want to order the food at Starbucks, you'll know exactly what you're getting--and it's probably not your money's worth.

  • Coffee on me.

  • Ladies and gentlemen, free coffee and donuts and danish and bagels, anything you want, on me, I got it.

  • Check out one of our newest videos right here!

  • Plus, even more Mashed videos about your favorite stuff are coming soon.

  • Subscribe to our YouTube channel and hit the bell so you don't miss a single one.

It's no secret that Starbucks isn't cheap.

Subtitles and vocabulary

Click the word to look it up Click the word to find further inforamtion about it