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  • Hey, it's Marie Forleo and you are watching MarieTV, the place to be to create a business

  • and life you love.

  • My guest today is a woman that I have admired for years, and if you've ever wondered how

  • you can create a product or a service or something in this world that truly stands out from the

  • crowd, this is the episode for you.

  • Renée Mauborgne is a professor of strategy at INSEAD, the world's second largest business

  • school.

  • She served on President Barack Obama's board of advisors on historically black colleges

  • and universities, is a fellow of the world economic forum, and received the Nobels Colloquea

  • prize for leadership on business and economic thinking.

  • Renée is the coauthor of Blue Ocean Strategy, a bestseller that's been published in a

  • record breaking 44 languages across five continents, selling over 3.6 million copies and winning

  • numerous awards.

  • The indispensable follow up, Blue Ocean Shift: Beyond Competing, Proven Steps to Inspire

  • Confidence and Seize New Growth, is available now.

  • Renée, it is so good to have you here on the set of MarieTV.

  • I'm so glad to be here.

  • So, we'rethis is like mutual admiration society.

  • Yeah.

  • So I think you know this, but I have talked about Blue Ocean Strategy – I think I've

  • told tens of thousands of people, and I'm not exaggerating there, to get that book,

  • to use it in their business, as I shared with you when we were out east having an amazing

  • cocktail together.

  • We talk about Blue Ocean Strategy in B-School constantly.

  • And I thought like, when I discovered it?

  • I was likeoh, my gosh.

  • This is how I live my life.

  • This is how I've built my business.”

  • And I never really had language or context or a framework to share about it.

  • So for anyone watching that isn't a B-Schooler or hasn't had me tell them about this book,

  • can you explain to us what is a blue ocean strategy?

  • Just the whole concept.

  • Give us the nutshell version.

  • Yeah.

  • So, first I have to say, you're right.

  • It's mutual admiration.

  • Because I have been studying you as well and watching what you're doing in your space to

  • carve out this whole new market where you're not really competing with anyone else.

  • So I have to congratulate you on that.

  • And what we found is that in looking, most companies are all focused on competing against

  • one another in existing industries.

  • The problem is supply exceeds demand, so margins are tight, growth is limited.

  • And so what happens, it becomes what we think of as this bloody red ocean.

  • But what we saw is that the companies that are successful, like MarieTV, they're not

  • competing and doing what everyone else is doing.

  • They're creating new markets.

  • And there is no competition out there, and, therefore, they have strong profit and growth,

  • and we call those blue oceans because they're wide, open, and unexplored.

  • And so the first book set out the thesis, why are we competing when we can create?

  • And that's what the book was about.

  • Yeah.

  • And so for so many people watching, they have this underlying fear.

  • They look out into the world, whatever it is that they want to be or a business that

  • they want to start or perhaps they're already in a business.

  • And they're going, “Gosh, everyone else has already done the things I want to do.

  • They've already, you know, gone there, and how am I ever gonna stand out?”

  • I think what's so brilliant about your work, and, gosh, you guys have been doing this for

  • decades now.

  • You have so much experience, expertise, data, studies under your belt.

  • It really is this very specific actionable way to step back, take a survey of the landscape,

  • and in a very intentional way, do things differently.

  • And I think that's really what this next book, right, Blue Ocean Shift helps usit

  • gives us that roadmap to make it happen in our own businesses.

  • Yeah, and I think everyone thinks that the opportunities in my industry or what I'm

  • passionate about are different.

  • And I can tell your hairdresser probably thought that until Drybar came along.

  • The hamburger joints all thought that until Shake Shack came along.

  • Eyeglasses were collapsing the industry, nobody's in them, and then Warby Parker comes along.

  • So the opportunities we found, if you look at industry history, the number of industries

  • are just exploding.

  • What you're doing wasn't possible 10 to 15 years ago because the technology wasn't

  • there.

  • So what we found is, number one, there are opportunities in every single industry to

  • create, but the thing is, in order to move from competing to creating, we need to know

  • how to get there.

  • Otherwise we start sweating, we're scared, we don't know what to do.

  • And so what the second book is all about is providing that roadmap, which is the tools

  • and the guidance you need to take you step by step from that red ocean and give you new

  • ways of looking at the world so you see today what you couldn't see yesterday.

  • And that's what we're excited about.

  • Yeah.

  • And I think what's so coolone of the stories that's in the beginning of the book

  • that I just found so moving, and it's illustrative of how this concept isn't just about business.

  • This concept really, I think, is about creativity and how you live your life.

  • So what was so wonderful is about the story of Zuhal, the 17 year old Iraqi pianist who

  • wanted to create her country's first youth orchestra and travel abroad with it, but she

  • faced so many obstacles.

  • Can you tell us about that story?

  • So here you are, a young girl.

  • She's sitting there, she's 17 years old.

  • It's 2008.

  • Iraq is only known for destruction around the world.

  • All we hear are bad stories.

  • And she wanted to create a great story.

  • And she thought music is something that unites.

  • But here you have a country divided by factual warfare between different Sunnis and Shiites.

  • You have no resources, no logistics.

  • But she reaches out via the internet and she decides to look for a conductor.

  • She finds one in Scotland who's inspired, his name is Paul MacAlindin.

  • And he starts to look at her challenge.

  • He loves it, but he knows when he sees youth orchestras, “we have no way to compete.

  • They haven't had music education in Iraq for a long, long time.

  • They don't have good instruments.

  • I can't bring people together.

  • What do I do?”

  • And he knew, “if I compete and we try to be like other youth orchestras, we'll never

  • make it.

  • We'll never stand out.”

  • So by applying the blue ocean approach, he sayslet's not stand for the best musicians,

  • the best music, because we probably can't.

  • But let's stand for peace and bringing people together.

  • And let's make this something about uniting Sunnis and Shiites and showing that the youth

  • actually want to build a strong country together, not keep fighting like our parents and grandparents

  • did.”

  • And that's the nature.

  • And it became known by the BBC as the bravest orchestra in the world.

  • They did all different ways they built it, and they started traveling the world.

  • And it's probably one of the most socially followed youth orchestra ever.

  • And so it's just really inspiring.

  • So they play Kurdish music and Arabic music right next to Beethoven and Brahms, which

  • is lovely.

  • And what's so great about this story too, because I don't think there's anyone watching

  • or listening right now that hasn't found themselves at some point in life up against

  • a wall.

  • Right?

  • Looking out into that landscape going, “I don't have the resources, I don't have the

  • experience.

  • All these other people have all these other assets that I don't have.

  • But yet this burning desire in me to jump into the game.”

  • And this is, again, why it's like I love you guys and I love your work so much because

  • go ahead.

  • What got me so excited about the second book is the first book, of course, we do Cirque

  • du Soleil and everything.

  • When people saw the book they said, “this is great but, you know what?

  • I don't have Guy Laliberté or Steve Jobs as my CEO and I'm not that.

  • I have all these obstacles you're saying.”

  • So what the second book is about is seeing companies that were inspired by Blue Ocean

  • Strategy, took the tools and frameworks, worked on their own or work with us and use them

  • to shift their business.

  • So everyone in the second book is showing you how, like a 17 year old girl sitting in

  • Iraq with a conductor can start to change the world.

  • And so we look at regular people facing regular constraints, but applying this roadmap and

  • shifting from the red to the blue.

  • So, you know, we always say, now, you don't have to be born Steve Jobs.

  • Anyone can make a shift.

  • When we're actually given that roadmap and tools and guidance to know what works, what

  • doesn't, how to avoid the pitfalls and how to think differently.

  • And that's what we think the second book does, and that's why I'm super excited

  • about what it can do.

  • Yeah.

  • And, you know, with our B-Schoolersand whenever I talk to business owners in any

  • context, you know, one of the things they will often ask me about is pricing.

  • You know, pricing is such a big topic.

  • How do I know what to price my products and my services?”

  • And I'm a person who always advises, you know, you want to have some nice margins.

  • Margins are a wonderful thing.

  • Might not be a perfect connection point, but let's talk about Citizen M, a hotel chain,

  • because I think they're doing something really unique.

  • And, again, all of these stories may help people start to connect the dots for themselves

  • and go, 'Oh, wait.

  • I could do something like that.”

  • Yeah.

  • So the hotel industry is basically a red ocean.

  • It can't get bloodier than that.

  • I think there was a Wall Street Journal article in August of this year talking about how it's

  • going the way of airlines and just adding on all hidden costs and maybe even the FTC

  • should look into it.

  • This one hotel chain starts, it starts as two entrepreneurs, and they look at the industry

  • and that they say is let's startone of the paths to creating a blue ocean is to

  • look across strategic groups.

  • And so they said how can we combine the best of a five star, which is luxury, with the

  • best of a three star, which is price, to unlock a whole new market.

  • And so they opened up the market of affordable luxury hotels.

  • It has the luxury and the best locations, great sheets, great bedding of a five star

  • hotel, and a price accessible for a three star.

  • And today they have, just to give you the statistics, they have 90% occupancy rates,

  • whenwhich is 80% higher than the industry average.

  • They have guest satisfaction ratings in the superb and fabulous character category, and

  • their cost structure is 40% less per room and 50% lower service costs.

  • So can you imagine how profitable they are?

  • And that is by shifting the questions we ask.

  • If you ask, and this is really critical.

  • If you want to create a blue ocean, you can't look at what people are doing in your competitive

  • set.

  • You need to look outside to understand how to shift what you do.

  • Yes.

  • This is what we want to talk about.

  • Okay.

  • This is the thing I try and drill home to people even for what we do here, everything

  • I create, I try my darndest to not look at other folks who do similar things than what

  • we do, and I think that's been one of our secrets to success.

  • And I share it all the time, likeyou guys can do this too.”

  • But I'm so influenced by things outside whether it's fashion or music or sports

  • or entertainment or, you know, cooking or things just over in left field.

  • And you bring that inspiration back.

  • And I think this ties into something else, not necessarily related to what you talk about

  • in the book, but we have so many of these folks in our audience, people that consider

  • themselves multipassionate entrepreneurs, a little phrase that I coined way back.

  • And people often feel bad because they have so many passions about different things and

  • I'm like, “no.

  • You need to flip that script.

  • Because you being interested in all of these different sectors and having experience, you

  • can bring that back into whatever you're doing.

  • And all of a sudden your competitive edge is off the charts.”

  • Yeah.

  • Yeah.

  • I think what people need, especially people like you're talking about multi talents,

  • they just need a way to understand how they can channel that into growth opportunities.

  • Right?

  • So now they seem like they're diffused individuals all these passions.

  • They're running around.

  • And I think what the process tries to do is teach you how to channel it and direct it.

  • And to your point, yeah, you have to look outside.

  • But what the book does, it gives six different ways.

  • Where do you look?

  • Right?

  • To create.

  • So if I'm in the hotel industry and I look at what steel manufacturing does, it might

  • give me a smarter way to build my hotel, but maybe not how to serve my hotel.

  • And so what the industry gives youthe book gives you what should we compare and

  • contrast to start to gain insights about what we can do differently today in our industry

  • by learning from those outside of our industry.

  • And so it's exciting.

  • Yeah.

  • And I think the strategy canvas is still one of the most useful tools ever.

  • Can you tell us a little bit about what the strategy canvas is?

  • And I'm sure in post we can throw one up from the book.

  • Throw an example up.

  • So the strategy canvas is really powerful because if – I would argue our retail industry

  • in America today, which everyone claims is being decimated by Amazon, and they drew their

  • strategy canvas, they'd realize that they're leading to their own demise.

  • Because what it does is it shows you all the factors you're competing on, investing in,

  • and what's a competitive landscape.

  • What do buyers get?

  • So if you take the retail industry today you look at Saks Fifth Avenue, Lord & Taylor's,

  • Bloomingdale's, you take away the signage, there isn't hardly a person that will know

  • which department store they're in.

  • They've all competed on the same factors and they all do the same thing.

  • And that's what that curve will reveal.

  • It'll also reveal for people, sodo I stand apart or not?”

  • In their case, no.

  • And in the retail case they're going to realize those factors are the same from when

  • I was 7 years old.

  • So while the world has changed, no one else has.

  • So the strategy canvas is really effective.

  • You want to know where you stand in your industry landscape?

  • Draw that one simple picture and get really clear.

  • Because most people are in illusion about their industry.

  • They think they're different, and they're not.

  • And they don't even realize what they're investing in.

  • You often find you're investing in factors that add no value at all, and you can eliminate

  • them to start opening up new opportunities at lower costs.

  • Like Citizen M. Right?

  • They eliminated the front desk.

  • Nobody wants it.

  • Bellhop, nobody wants it.

  • Concierge, people use their Google search mobile citizens.

  • That dropped their cost structure dramatically.

  • It's amazing.

  • I think what's so cool about this is everything's on table.

  • Right?

  • So every single factor, it challenges each of us to look at our assumptions and what

  • we think is set in stone and then say, “well, maybe not.”

  • Well, take the example of the french fry maker we start with.

  • Here is this industry declining by 10% in value.

  • So electric french fry makers for the home, they all act on one assumption.

  • To make french fries you have to fry, and frying means lots of oil.

  • No one ever questioned those assumptions.

  • But hidden within it were tons of pain points.

  • It takes a lot of oil, it's smelly, it's dangerous, it makes you fat when you eat the

  • french fries.

  • And so by applying the process they realize, “can't we make a fryer without any frying

  • and just a little oil?”

  • And the solution was Actifry.

  • And so it makes I think two pounds of french fries with one tablespoon of oil.

  • Oprah was so excited she tweeted about it and she said quote Actifry unquote has changed

  • my life.

  • Stock price lift 5% and the market grew from a declining market to 40% in growth.

  • But nobody in that industry had thought to challenge those basic assumptions that it

  • competes on and think differently.

  • Right?

  • No one in the hotel industry saidcan I create five star comfort and three star price?”

  • Because you know what they think?

  • You have to make a trade-off.

  • Right?

  • If I offer a premium product I have to have a premium cost structure, but that's not

  • true.

  • Or if I do low cost I have to cut back on quality.

  • Not true.

  • You have to challenge yourself.

  • How can I break that trade off?

  • The minute I assume I must make it, I do make it.

  • And the minute I force myself to say I must break it, I start seeing what can I eliminate

  • and reduce that our industry has long done that no longer adds value?

  • And what can I raise and create that we've never done before?

  • And as you'll read in this book, probably 40 to 50% of what industries compete on adds

  • no value or can be shifted.

  • So you look at Dry Bar, which probably every woman can get.

  • So what do women need when they go to the hairdresser?

  • We go to get our hair cut once, what, every four weeks, six weeks, maybe six months?

  • Color, what, every four, six, eight months?

  • Permanent, same thing.

  • But what she saw what women want, what makes them feel empowered, is having fantastic hair.

  • Blow dry.

  • She eliminated everything else, which requires more staff, more training, more expertise.

  • Focused only on blow dries.

  • Made a totally emotional experience instead of functional.

  • Opens up this whole new market space.

  • And if she could do it, I would argue anyone else can when they think differently.

  • Yes.

  • And, you know, we were mentioningwe were talking about that a little bit kind of off

  • camera when we were meeting.

  • And I was asking you, you know, do you ever have people that sayoh, my industry or

  • my business, there's no blue ocean.”

  • I feel like there's always a friggin' blue ocean.

  • Right?

  • I think everyone thinks like when you teach executives or MBA students they say, “in

  • that industry it's true, but not in my industry.”

  • And I said – I always ask two questions.

  •  Okay, so it's not in your industry today and it's true today, but it'll be false

  • tomorrow.

  • Because the question I ask is, “okay, you think you can't create a blue ocean, but

  • let me ask you.

  • Do you think in 10 years or 20 years someone's going to create a blue ocean and do something

  • different in your industry?”

  • Do you?

  • Most people sit back and sayyeah.

  • I bet you someone will.”

  • So my next question is, if they're gonna do it in 10 or 20 years, why can't you do

  • that today?

  • Because it means the opportunity is out there.

  • It's always impossible until it's done.

  • The hair salon industry said it would have been impossible until it's done.

  • Major network TV would've said it's impossible for anyone to challenge us with a great TV

  • show for women until Marie Forleo does that TV show.

  • Right?

  • No, but it's true.

  • It's true.

  • And that's what you need to realize.

  • And I think by showing how ordinary people in ordinary organizations, small and large

  • have done it, and how many assumptions they flip by going through the process, I think

  • it starts toone, it gives you a roadmap, but it also inspires you how you can think

  • differently.

  • I think it's so incredibly energizing, you know, for a team, all of us.

  • Right?

  • We can get stuck in this rote every day.

  • This is how we do things.

  • And you start to feel a little panicked if you feel, you know, competition starting to

  • bite at your heels.

  • And then you're feeling the sense ofoh, gosh.

  • I'm becoming irrelevant.”

  • And then so it's all about fear and scarcity.

  • But what I love about this, it's a complete energy shift where you start bumping up against

  • those things that you assume to be true, and then the whole team gets inspired.

  • I know, you know, whenever we meet as Team Forleo and, you know, you're only seeing

  • a portion ofthis is our MarieTV crew.

  • But we have folks all over the country.

  • And it's really fun internally when we have those calls, like do we really need to start

  • do we need to keep doing that?

  • No!

  • Like, let's get rid of it!

  • And has anyone done this before?

  • No.

  • And it's like f*ck it, we're gonna do it.

  • And it's justpeople get insanely energized.

  • They want to work, you know, 16 hour, 17 hour days.

  • You don't have to force them to do it.

  • I think that's the other benefit to this.

  • Okay, so

  • But if I step back from one thing we said Marie, and that was that you said most people

  • wonder is there a blue ocean in my industry?

  • And, in fact, any organization that we're brought into, I can tell you, we did it in

  • toilet paper.

  • I mean, how much can you create a blue ocean in toilet paper?

  • I can't get more commodity than that.

  • But what we tell people is, “okay, then maybe there isn't.

  • Let's just see.”

  • So you discover for yourself in the process.

  • So the first thing we say is, step one, let's get clear on the current state of play.

  • Do you even need to shift?

  • And that's when people themselves have to fill in that strategy canvas.

  • Nobody from the top tells you, and they start to realize that they don't ... aren't clear

  • on the factors that they compete on.

  • And then when they finally draw their canvas, they found out they're a “me too.”

  • Right?

  • The line that always comes back, and I start pushing, I'll say, “you know, you're a

  • me too.”

  • And then someone will say, “oh, come on Renée.

  • You're so tough on us.

  • We're no worse than anyone else.”

  • I say, “okay.

  • That's it.

  • That's the tagline.

  • That's what I want you to market.

  • We're no worse than anyone else.

  • Tell me how well that sells.”

  • And then they realize and they say, okay.

  • We need a shift.

  • And they say but, you know what?

  • Now we need to shift, but we don't know if there's an opportunity.

  • So the second step is about undercovering and imagining what could be.

  • So we have a second tool, which is about uncovering all the pain points in your industry.

  • So when the french fry maker did that and they saw they were a me too, do you think

  • they thought, “Oh, yeah.

  • We know there's a blue ocean.”

  • You know what they said?

  • We're skeptical.

  • We don't think we can do it.

  • We're a company founded in 1857, a French bureaucracy.

  • And not only that, our industry is so competitive.”

  • But when they did the second tool and they looked across from beginning to end, how you

  • purchase to disposal, they found out when we make electric french fries, nobody can

  • dispose of the hot oil.

  • They don't know what to do.

  • When we use it, it's dangerous.

  • People are afraid.

  • Our houses become smelly when we do it.

  • The oil is expensive to buy.

  • People think twice about it.

  • If I don't want to throw it out, I don't even know where to store it.

  • My fridge doesn't – and what they uncovered, they were like, “oh, my God.

  • here we thought there was no opportunity, and we never even saw these pain points.”

  • And then you know what they start to say?

  • If there are all these pain pointsbecause pain points are not constraints.

  • Those are opportunities to seize.

  • And if there are all those pain points and I can start to flip them, don't you think

  • people might come?

  • And then, you know, I'll just go, the second part of that is, who are our customers?

  • They say, you know, we sell to people who love french fries.

  • I said, well, what if we remove those pain points?

  • Could we grow more customers?

  • What do you think, right?

  • Tier one, tier two.

  • They said, yeah, I bet you a lot of people refuse our industry because they don't want

  • to deal with the mess, because you can't clean the productoil.

  • It's too hard to clean, it's too smelly.

  • All those things.

  • Maybe if it's with no frying, no oil, they become customers.

  • I said, but what about all the health-conscious people or Oprah maybe?

  • We're worried about our weight.

  • We all love fries, but weit's like something we should be careful about.

  • Do you think they would?

  • He said yeah.

  • Now, all of a sudden I went from thinking there is absolutely no opportunity, but by

  • going through two more tools, I see pain points I can flip and I imagine when I flip them

  • who I am.

  • So the blue ocean goes from being some kind of a vague inspirational idea to something

  • I can see before me.

  • My confidence has gone up, and now I'm starting to shift.

  • And even if I stop the process right there, right there, and I don't go through the rest

  • of it, my team will never look at the market the same.

  • I have clear ideas of how I can pick this low-hanging fruit, pull in new customers,

  • and start shifting from the red to the blue.

  • I might not create the next Apple iPod, but am I gonna start moving from competing and

  • me too competition to reaching out and being something different?

  • My answer is absolutely.

  • And if a French french fry maker from 1857 can do it and Zuhal can do it from Iraq, there's

  • no excuse for anyone out there why you can't do it too.

  • This is just like business church.

  • This was basically business church, and that's why I love it.

  • And that's why I love you, Renée.

  • This is awesome.

  • Okay.

  • Any – I don't know because, again, of course, folks are gonna get the book.

  • They need to get the book.

  • But are there any simple questions like, if people are listening or watching right now

  • and they're like, “okay.

  • I'm gonna go in my journal, I'm gonna go meet with my team.

  • Like some things that we could write down.”

  • Would it be around pain points, would it beis there any questions as prompts, let's

  • say, you could offer up that would help people start to shift to a blue ocean perspective

  • and lean in that direction?

  • Okay.

  • So a blue ocean perspective is one thing, but let me tell them three things that they

  • should stop doing first.

  • Great.

  • The first thing they should stop doing is looking to the competition and letting the

  • competition drive your strategy, which is why most industries commoditize themselves.

  • Right?

  • They've turned themselves into a me too.

  • So if you want to stand out in the industry, don't look to the competition, to the point

  • we made.

  • And the book shows you, look outside of your industry to get ideas on how to reshape your

  • industry.

  • So don't look to the competition.

  • It's gonna make you me too.

  • Second thing is, stop talking to your customers, because all they're gonna do is reaffirm

  • what you tend to do and ask you to do more for less.

  • And what you want to do is think about all the people who refuse your industry, and ask

  • what it is that turns them off about your industry.

  • And they're the ones that will very rapidly tell you all the pain points that they don't

  • like about your industry or the points of intimidation, right?

  • Things that make them feel ... “classical music's not for me or museums are not for

  • me or that's too sophisticated for me.”

  • And the third thing would be is a point I made earlier, is stop thinking you need to

  • make a trade off.

  • Because the minute you believe it, you make it.

  • Meaning a trade off in terms of?

  • Value and cost or that you can't be a premium product, you need a high cost structure.

  • Or “I have to be low cost.”

  • I want you to systematically think about how can I break that trade off?

  • What can eliminate and reduce that we assume people need that probably adds cost and no

  • value?

  • And what can I raise and create to break apart?

  • And when you start to challenge that and force people to come backand if they say, “I

  • can't do it,” Then I'll tell you this.

  • Easiest way to do it.

  • Just say, tell me the stupidest thing we do in our industry.

  • Because they may not think it's a pain point.

  • You've got to come up with the stupidest thing we do in our industry.

  • That's gonna be the thing you're going to want to eliminate, and start there.

  • And tell me the one thing.

  • And if you don't know it, go to your complaint department that nobody listens to and ask

  • them what people complain about the most about your industry, and that's what you want

  • to think about what you should create to remove that pain point.

  • You can start getting tremendous insight just by doing that.

  • I love it.

  • I love it.

  • And, you know, you've seen businesses change I'm sure over the years from doing this.

  • Is there anything in terms of insights, forward looking, trends, patterns, you know.

  • I feel like emotional experiences are becoming more and more important in business because

  • we're so ironically disconnected but connected all the time 24/7 with technology.

  • Anything that you've noticed out and about that you're like, “huh.

  • Didn't expect that to happen.”

  • Or you just see things bubbling up that ...?

  • Yeah.

  • You know, I think we saw two things in our research in the book.

  • The first thing is everyone today talks aboutso one is human, but one is an understanding

  • where market opportunities are.

  • And if I start with that, everyone today talks about disruption all the time.

  • You have to disrupt, disrupt.

  • But what that does is it makes you take aim at the existing market and try to take down

  • the competition.

  • But what we saw is that the companies are creating new markets.

  • That's half the picture of disruption.

  • The other half is what we call non disruptive creation, and that's where you create new

  • markets where there once wasn't any.

  • So you're not displacing anyone.

  • So life coaching, your industry, Tony Robbins started it 20 years ago.

  • Today two billion dollar industry, second fastest growing profession in America today.

  • And, you know, it took Tony at the time to sit there and start thinking, “I want to

  • create an opportunity for people that they can't get anywhere else, and that is to

  • help them advance in their personal and professional lives.”

  • That industry never existed.

  • Viagra.

  • Right?

  • Solved a problem men had for a long time.

  • Didn't displace anyone when Pfizer did that, but made men have a lot more fun.

  • So if you look at our book, whether it was what Sesame Street did or, you know, a student

  • of mine, she's creating a whole new market space where there wasn't any she got inspired.

  • She's realizing today to get into the top MBA programs, she's providing the coaching

  • of how do you do your resume?

  • What kind of work experience do you want?

  • How do you interview to get into the best business schools in the world?

  • That's a market that didn't exist 15 years ago that she's creating.

  • So don't think just disruption.

  • Think non-disruptive creation.

  • And I think women are really good at it, because women don't like going up against it.

  • I mean, men can too, but I think it's a great opportunity.

  • But the second thing, and I saw your fabulous interview with Brené Brown, which I just

  • loved.

  • Thank you.

  • And that is about realizing, I think, most work and strategy and business has always

  • treated people as though we're rational human beings.

  • And we show up to work, we see something smart, and we do it.

  • But the issue we found in our research and where companies fail again and again is when

  • we realize that we don't show up as a position or a title.

  • We show up as a human being.

  • And when you think about shifting or creating and you're saying the fears of all the people

  • in your audience.

  • Can I do it?

  • It's because people need a roadmap to shift.

  • But if I only know where I need to go, but I don't have the confidence to act, I'm

  • not going anywhere.

  • So the second thing we need to realize is when we're asking people to move, we have

  • to acknowledge that that is going to unlock within us fears.

  • Can I do it?

  • Am I capable?”

  • And they're not going to voice those, because we keep those fears and those insecurities

  • to ourselves because we want to be judged by our strengths, not our weaknesses.

  • And so to make the process we have to fundamentally never forget who we show up as people.

  • And half of the book is all abouthow do I unlock and build people's confidence so

  • I not only know what I need to do, but I'm willing to go on that journey.”

  • And part of it is acknowledging.

  • And in the book we tell everyone what you should feel at every step.

  • You should feel afraid.

  • And actually, guess what, that doesn't make you weak.

  • It's what makes you normal and human.

  • Because I'm shifting from what you know, to imagine new possibilities.

  • You should be that way.

  • And the book gives you tools, importantly, to move you there.

  • Right?

  • So one thing is, “how do I break that big challenge down into small, concrete steps

  • so that I have the confidence and I build the creative capabilities to willingly move

  • forward?”

  • So it's like, you know, if I teach a kid to swim, if I tell a child tomorrow I'm

  • gonna throw you in the ocean, you're gonna swim.

  • They'll be petrified.

  • It's a wonderful thing, but they'll be petrified.

  • If I tell them tomorrow all we're going to do is put our feet in the water.

  • Can you handle it?

  • They've never had their feet in the water, but they say okay.

  • And guess what?

  • If you're scared, mommy's going to take you out.

  • And then the next day we're gonna get our knees in the water.

  • And the next day mom's going to hold you.

  • And the next day you're going to try, and then I'm gonna let go.

  • And I'm taking you like that?”

  • Before you know it, that kid is swimming.

  • And that is part of whatit's like one of the tools.

  • How do you break that challenge down into small steps so people have the confidence

  • to move?

  • And we really address that.

  • And the whole thing you're going to hear, because we walk you through.

  • You're inside companies, how the fear that they have is.

  • Yeah.

  • And how they build it.

  • We tell you at any point in the journey you can turn back if you don't think you can go.

  • But, by the way, the simple fact “I know I can turn backgives me the confidence

  • to want to take that step, because I know there's always an exit door.

  • I think it's one of the best pieces of this particular book, because it is terrifying

  • to go out in a whole new frontier.

  • And if people do feel like, “I can experiment, I can explore, I can see what's out here,

  • but I am not committed at this point to have to execute on it,” all of a sudden, our

  • creativity opens up.

  • It's like oh, we can get wild with our ideas.

  • Let's just throw it down.

  • I think it's a – it's wonderful.

  • And I love that humanist part of the book, because it's so much of what we do here

  • on the show and also my company.

  • Renée, you are amazing.

  • Thank you so much for coming here today.

  • Thank you for your work that you do in the world.

  • And I look forward to more conversations together.

  • Thank you so very much, Marie.

  • I love being with you.

  • Well, that was amazing.

  • So now Renée and I would love to hear from you.

  • There was so much business church happening today, and I'm really curious.

  • Out of al that we talked about, what's the biggest takeaway for you and how can you put

  • it into action starting now?

  • Leave a comment at MarieForleo.com, and let me know, because that's where all the good

  • stuff happens.

  • And when you're there, be sure to become an MF Insider.

  • That means join our email list.

  • You'll get instant access to an audio I created called How To Get Anything You Want.

  • Plus you'll get some exclusive content, some special giveaways, and some personal

  • updates from me that I just don't talk about anywhere else.

  • Stay on your game and keep going for your dreams, because the world needs that very

  • special gift that only you have.

  • Thank you so much for watching and I'll catch you next time on MarieTV.

  • B-School is coming up.

  • Want in?

  • For more info and free training go to JoinBSchool.com.

  • The question I ask is, okay, you think you can't create a blue ocean.

  • But let me ask you, do you think in 10 years or 20 years someone's gonna create a blue

  • ocean or do something different?

  • Do you?

  • Most people will sit back and sayyeah.

  • I bet you someone will.”

  • So my next question is, if they're going to do it in 10 or 20 years, why can't you

  • do that today?

Hey, it's Marie Forleo and you are watching MarieTV, the place to be to create a business

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