Subtitles section Play video Print subtitles - [Announcer] How do you break out of your comfort zone so you can take the right action? The CEO of Kingston Lane and a sought-after keynote speaker, Sharran Srivatsaa. Sharran has taken his company, Teles Properties, to 3.4 billion dollars in five years. Today, Dan Lok interviews Sharran on the science of breaking out of your comfort zone. (upbeat music) - Credentials-wise, took a company from 300 million to over 3.4 billion dollars in less than five years. - Yeah. - How many people on the planet have done that? So I'm very very excited. Welcome to the show, Sharran. I appreciate it. Share with us a little bit about your background for our audience who doesn't know you. - You will love this story. I may not even have shared with you. So the first job that I got, I was really embarrassed to have a job because I came from a decent middle class family and the only job I could get was a janitorial job. So I was mopping floors and I didn't want my classmates to see me mopping floors. So I took the midnight to 6:00 a.m. shift. And I'm mopping floors and this older janitor tells me, "Sharran, your English is not that great. "I suggest you go get some "language tapes." - English, yeah. - Language tapes. - Language tapes, yeah. - So I go to the library, I ask for a language tape. She says, "Well I have Mandarin, I have German, "I have Japanese but I don't have English." But she hands me an audiobook. She's like, "Try the audiobook. "This will at least get you going." The audiobook was Unlimited Power by Tony Robbins. - [Dan] Oh, wow. - So the only way I know how to speak is yelling and screaming because I heard Tony, mopping floors six hours a day. So my introduction, learning English was from Tony Robbins. - Still that exposed you to the personal development, self-growth world, right? - Right. It was not all rosy. I remember my early days and as international students I showed up on day one. I went to financial services, I handed them my one check that my father gave me. I was so proud. And she hands me my dorm room key. She's like, "Sharran, welcome." And then she tells me, "Hey, it's an international check. "It's gonna take 10 to 14 days to clear. "So come back and see me in 14 days." So I had no money for 14 days. I didn't have money to buy food for 14 days. I remember this day vividly. Two days in, I had not eaten for a while and I was walking down campus. I saw this dumpster and I saw a couple people throw a couple of pizza boxes into this dumpster. I mustered the courage. I jumped in. I grabbed the pizza boxes and I ran to my room. I was like, wow. I made it, this is good. I had a couple slices of pizza. Next day, I was still hungry. And this is a true story, it was late at night and I saw two guys throw Subway sandwiches into this dumpster. I said, today's a bonanza. This is amazing. This is better than yesterday. Then I jump in, I grabbed the Subway sandwiches, I grab a box of Pop-Tarts. Then suddenly something whacks me in the face and I start bleeding. There was a raccoon. - Oh, wow. - In the dumpster with me. Like an eight by 10 dumpster. And fight or flight kicks in. - Yes. - I grab the box of Pop-Tarts, I grab the Subway sandwich, I kick the raccoon, and I run. I just jump out and I run. And that's when I realized if this is rock bottom, if this is the baseline, I can take a lot of risk in my life. And a lot of times I think we all, I just talked about this before the show came on, is that we work in this band of safety and knowing that I can expand the band, knowing that I can take more risk, allows us to do more, be more. - Sometimes I say to people, when you hit rock bottom, you can't fall any, you can't do any worse. You already hit rock bottom. - Right. - It's like, sometimes I notice people, they say they're struggling financially. They say, "I've got no money. "I've got only a few hundred bucks, a thousand bucks. "I don't want to invest in myself. "I don't wanna make a change." I'm like, you already hit rock bottom. What difference does it make? Seriously, what difference does it make. Right? - Yeah. - Invest that $1,000, 2,000. Whatever it is. Buy that book. You can't fall under this. So it's something very interesting. So what was the turning point? From that point on, how did you get into business? - So what I didn't have was, all I knew I had was this ticket, this one check for the one year of school. I had to come up with three more years of university. And so I needed to do something and the funniest story was, I walk into my dorm room on day one. And this was old school. We didn't have Wi-Fi back then. They just wired the dorm rooms. And I realized that the plug to the internet and the bed, I'm sorry, the desk was 13 feet long. So I said, "Everybody in these dorm rooms "are gonna need 13 foot long cables." So I drove to Minnesota. I bought as much cable as my roommate's credit card would actually-- - Other people's money? - Other people's money. - OPM. - Zero investment. - I love it, I love it. - And we bought so much cable. I didn't have clothes. So I put all the cable in my closet. We sold cable at $3.00 a foot. We made $57,000 in three weeks. - Wow. - And that, even before school started, that paid for the school for the next year. So me and my roommate split 50/50. His parents were like, why did you charge $20,000 at this credit card? And we paid it all back. But we made $57,000 in three weeks and that was the beginning of, oh my goodness. We have such a-- - Closing in on entrepreneurship. - We could, if I can sell Ethernet cable, I can do anything. - So you saw a need, a marketplace, you just went for it. Combined that with some skills, some closing skill. Not much closing skill. It's just, "Hey, you wanna buy this?" Right? - Yeah.