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Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com.
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And in this tutorial, I will teach you how to pass a management interview. It does not
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matter which organization you have your manager interview with, please do make sure you watch
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this tutorial from start to finish because I promise you it will make a huge difference
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to your preparation. Now, in order to help you pass your management interview, this is
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what I'm going to cover. I'm going to give you some tips for passing any management interview.
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I will also give you sample management interview questions, those common questions that come
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up during the majority of manager interviews, and I will also give you suggested answers
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to tough management interview questions. I'll tell you the qualities, in a second, the interviewer
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is looking for from management candidates. And I will also give you three questions to
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ask at the end of your management interview. So, there are five really good reasons why
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you should watch this video from beginning to end and also take notes. Before I get into
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the training, a very warm welcome to this management interview training tutorial. My
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name is Richard McMunn. That's me there in the center. I've been helping people to pass
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their interviews for about 20 years now. I am a former manager myself, and I always give
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you top-scoring answers to the management interview, questions that you are likely to
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get asked during your particular management interview. Please do make sure you SUBSCRIBE
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to the channel by clicking the red button below the video, and then you won't miss out
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on any of the training videos I'm uploading. Please do make sure you turn on that notification
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bell so you don't miss out on any of the training videos. Please do also give the video a LIKE
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(thanks!) that then tells me you enjoy the content and I will spend more time creating
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it for you. I would also recommend that you tell me the name of your management interview
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in the comments section below the video, and I will then give you some additional questions
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to help you prepare for your particular manager interview. OK, so let's get into the training.
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The qualities that the interviewer is looking for from all management candidates is: whether
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you possess a management style that is conducive of strong values and work ethics. You are
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likely to get asked a management interview question that is, describe your style of management?
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Well, I will give you a brilliant answer to that in a second. You should also be able
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to manage and lead a team of people. Managing and leading are two entirely different things.
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And you have to be able to do both as a manager. Manage people and also lead them. You should
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also be able to achieve results whilst under pressure. I believe, during your management
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interview, there will be a question that assesses how you handle pressure and stress. You must
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also, understandably, maintain high standards at all times. You should be capable of resolving
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conflict between team members. I believe you will also get asked an interview question
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along the lines of: tell me how you would resolve conflict between two people within
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your team? You must also have strong communication and interpersonal skills. How we will demonstrate
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that you have these at the interview, is in how you structure your answers to the interview
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questions and how you put them across. Let's get into those management interview questions
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and answers. Don't forget to take notes. Please do take notes as I progress. That first interview
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question I want to help you prepare for is: Describe your style of management? The tip
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I want to give you for this management interview question is, the best managers have a firm
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but fair approach to management. Remember, it is important to meet the company's commercial
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objectives, and to achieve that, the team you are responsible for must work at full
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capacity and to high standards at all times. Here is my suggested answer to the interview
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question: Describe your style of management? “My style of management is both visionary
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and transformational. I believe I am a firm but fair manger, who always expects high standards
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from everyone within my team. I always encourage everyone within the team to work towards the
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vision of the company, and we will endeavor to achieve that, by continually improving
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and developing. I am a supportive manager, a strong motivator and also someone who expects
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nothing but hard work, commitment and dedication from all members of the team.” So that is
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a confident response, and it shows that you have a really strong style of management.
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And I'm starting off the answer there by saying, my style of management is both visionary and
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transformational, which is great in regards to what a company would expect from a manager.
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You are looking forward to the future and you are getting your team to deliver by transforming
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them, helping them to continually grow, thrive and develop. That's a really good answer!
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By the way, if you want to connect with me on LinkedIn.com, I have put my LinkedIn.com
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link in the description below the video for you. It's always good to connect with like-minded
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professionals. The next management interview question I want to help you prepare for is,
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how would you handle conflict between two team members? This is a difficult and tough
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manager interview question. My tip for answering this question is, you have to tackle conflict
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as soon as it becomes prevalent. You should deal with it firmly, confidently, whilst using
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effective communication and interpersonal skills. If you leave it and you don't tackle
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it head on, then it will develop and grow and start to affect the team. So here is my
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suggested answer to the management interview question: How would you handle conflict between
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two team members? Here we go. “As soon as I become aware of the conflict, I would speak
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to both team members collectively, in private, to encourage them to resolve the conflict
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themselves. I would also explain to them how any form of conflict was not beneficial to
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the team or the organization, and that they should try to work things out amongst themselves
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quickly. At this initial stage, I would also offer my support in facilitating the resolution
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of the conflict. If the team members were either not able to resolve the conflict, or
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if they refused to cooperate, I would take control of the situation, follow company procedures
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and facilitate the resolution of the conflict by utilizing effective communication and listening
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skills, and also by using a clear plan of action that both team members would be required
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to adhere to.” So that is a punchy, positive, definitive response that demonstrates you
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already have a plan in place of how you would deal with conflict between two team members.
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The next management interview question we need to prepare for is, tell me how you'd
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handle stress as a manager? So how would you handle stress as a manager? My tip for answering
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this question with a really high score is, when answering this management interview question,
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make sure you show how you appreciate stress is all part of being a manager. You must also
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show how you handle and manage stress effectively, both on a personal level and also within your
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team. Now, I was a fire officer for 17 years and I was a District Manager and there was
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lots of stress involved when I was managing the men and women at the fire station, and
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also when I was out at incidents. But I knew how to handle the stress and I always had
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a plan in place for dealing with stress. Here is my suggested answer to the management interview
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question: Tell me how you would handle stress as a manager? Here we go. “First of all,
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I feel stress is all part of being a manager, and I actually enjoy working under pressure,
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because I enjoy the challenge it presents for both myself, and the team I am managing.
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I handle stress by being entirely organized, always planning ahead and also thinking about
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what factors might affect the team from a stress perspective. I also ensure we, as a
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team, always focus on our objectives with purpose and clarity. I handle stress by continually
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communicating with my team, ensuring we all maintain a positive attitude and making sure
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we respond to stress with a calm approach and a clear mindset.” That question is quite
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clever because it's basically saying stress is not a problem to me and I know how to handle
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it. “Yes, I understand. It is all part and parcel of being a manager, but I actually
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thrive under pressure. I enjoy the stress of the role because I make sure I am totally
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focused all times and I will motivate and support my team.” So in my view, that's
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a really strong answer to the interview question: Tell me how you'd handle stress as a manager?
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Let's move on to the next management interview question. How do you define success as a manager?
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I really like this question and whenever I've interviewed people for management roles in
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the past, I always ask this question… because I believe it says a lot about you and your
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intentions. My tip for answering this well is, that this question assesses your level
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of commitment to their organization. Is success personal to you, or is it defined by the organization's
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success? Now, obviously, you understand that from a hiring managers perspective, he or
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she wants to hear that success is relative to the organization, and not just you as an
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individual. Here is my suggested answer. “I define success by my team achieving the organizations
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goals. I also define success by continually learning, improving, developing and always
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striving to be the best we possibly can be as a team. There comes a huge amount of responsibility
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as a manager, and you have to take ownership of situations that happen within your team.
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Ultimately, how the team performs and what it achieves day in, day out, will determine
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how successful the organization is as a whole.” That is a brilliant answer, because it shows
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that you are considering success on an organizational scale, which is obviously attractive to any
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interviewer or hiring manager. Don't forget, if you are enjoying this, I very much appreciate
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it if you subscribe. And also, if you LIKE the video. Thank you very much. The next question
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I want you to prepare for, for your management interview is, tell me how you would delegate
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tasks within your team? It's a question that assesses how you delegate tasks. Delegating
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is a skill that's needed as a manager. My tip is, delegation takes confidence, trust,
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skill and motivation to delegate effectively as a manager. You have to know your team.
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You have to know their strengths or weaknesses, and also give them the autonomy to operate
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with a given task. You give them the freedom to operate when you delegate. You do want
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to be managing or micromanaging. And yes, you want to motivate them and support them.
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But if you're going to give somebody a task to complete, you have to let them get on with
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it. And that's where the TRUST comes in. But you can't just give tasks to anybody in the
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team. You have to know your team and their strengths and weaknesses. “To delegate tasks
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effectively, you have to know your team really well, and you also have to put your trust
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in them to complete the tasks needed. When delegating, I will choose the person I want
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to delegate to carefully, before providing them with a clear and concise brief of what
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is expected. Delegation needs proper communication and also a definitive timeframe for the completion
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of the task. If the person you are delegating to knows exactly what is expected of them,
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they are far more likely to deliver the required results. When delegating, you must also give
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people space to carry out their work without micromanaging them or constantly looking over
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their shoulder. Whilst it is important to be there to support them and offer advice
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when needed, you have to trust them and give them space to operate with confidence.”
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That is a brilliant answer. It shows that you are a confident manager and you also have
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a process that you will follow when you are delegating tasks within your team. The next
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management interview question is: what you plan to do in the first 30 days of being our
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manager? So my tip for your answer to this management interview question: Make sure you
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provide details of how you intend to make a positive impact when you start as their
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manager. If you already have a plan in place of what you intend doing within the role,
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you are more likely to pass the interview and get hired! So, if I ask you this question,
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what do you plan to do in the first 30 days of being a manager? And you sit there and
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you ponder, and then you think of what you're going to do on the spot. That tells me you
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haven't got a plan in place. So we need to think carefully what we're going to do before
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we attend the interview. Here's my answer. “I do have a plan already of what I would
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do if I get to become your manager. I will first and foremost learn and understand the
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organizations core objectives and vision. This is important because the objective and
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vision will be at the core of everything I do as your manager. I will then spend time
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with my team, getting to know their strengths, their weaknesses, their aspirations and also
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how they currently contribute to the organization. I will then put a definitive plan in place,
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communicate this with my team, and then motivate and support them to complete their tasks and
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projects. I plan to make a positive impact from the very first day of starting as your
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manager, and I will always ensure my team maintain high standards whilst achieving the
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commercial and financial objectives of the organization.” That is a brilliant answer.
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You know exactly what you're going to do within the first 30 days of starting. And that is
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important. You are far more likely to get hired as a manager if you give them a definitive
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plan of what you're going to do. What questions should you ask in your management interview?
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There will become a point at the manager interview where they say to you… Do have any questions
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for the interview panel? If you wait, I want to give you some more manager interview questions
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in a second, but I just want to give you these 3 questions to ask and then we'll move on
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to the other ones. What questions should you ask in your management interview when they
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say to you… What questions would you like to ask us? Do not say: “It's OK. I haven't
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got any. You've answered everything in the interview.” This is your opportunity to
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demonstrate that you are enthusiastic, you're determined, and you care about their organization.
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The first question is: Q. What has frustrated you about managers who have worked for you
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in the past? This is you try to understand what they want from you in the role, but they
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might say: “We’ve had some brilliant managers here.” In which case, that's fine. But that
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tells me that you care about my organization and that you want to do a good job. The second
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question is… Q. What are the plans for the company over the next three to five years
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and how could I help you achieve them? That's a great question to ask, because it shows
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that you are planning ahead and also that you're thinking of staying with me for a long
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period of time. And that would be attractive, because I need to train you up in the role.
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And also, I want to get a return on my investment if I hire you as my manager. Question 3: Q.
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Is the company launching any new products or services this year? So you're interested
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again in the future plans. What is the company doing over the next year? What products or
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services do we have coming out that we can get excited about? I have 34 great answers
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to manager interview questions. If you click that link in the top right hand corner of
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the video, it takes you through to my website PassMyInterview.com. I would encourage you
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to go through to this page and study these 34 questions. Why do you want to become a
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manager with our company? There's an answer there for you, but it's 34 questions there!
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Now, I'm not saying that you should plan for all of these for your interview. You're not
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going to get asked 34 questions, but do have a look at those and you can also download
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the answers if you want to. They're all at the same caliber as the ones I've just gone
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through during this tutorial. I hope you've enjoyed that. Don't forget to please SUBSCRIBE
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to the channel and I'll keep going on about it. But it's important to me and also that
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you like the video because I need to know that you enjoy the content. Don't forget to
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connect with me on LinkedIn.com. Tell me the name of your management interview in the comments
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section below the video and I will give you some specific questions to prepare for, for
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your particular manager interview. I hope you've enjoyed that. Thank you very much for
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watching. And I wish you all the best for passing your management interview. Have a
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brilliant day. Thank you.