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  • >>Chip Conley: Hello everybody. Welcome. My name is Chip Conley. I'm not Bill Clinton

  • and I'm not the Dalai Lama. I was third choice of Meng's to actually introduce him today.

  • [laughter] But I'm incredibly honored to be here as a friend of Meng. I'm just a huge

  • fan of him and his work. In preparation for being here today, I decided to google "Meng"

  • and "search inside yourself". The first thing that came up was "Mengstupiditis", which I

  • didn't know that you had this website, Meng. But he has a website called Mengstupiditis.

  • There's actually a little point in that website where he says -- there's a picture of him

  • -- and it just says, "I'm just a random generic guy." There's a picture of him and Barack

  • Obama. So I don't -- [laughter] I actually think, although it doesn't say it on his website,

  • I think the symptom of Mengstupiditis is excessive need for getting your photo taken with famous

  • people. I don't know about you, but I think that's one of Meng's more endearing qualities.

  • I think he should have named the book "How To Be A Jolly Good Fellow." But what I love

  • about Meng more than anything is his combination of humility and humor. In looking at that

  • website, the Mengstupiditis website, there was a wonderful little poem that he wrote

  • last month called "The Not Difficult Path". I'm going to read it to you very quickly,

  • it's very short, and then we'll have him up here. Meng says, "With calm mind, I see my

  • true nature. With jolliness, I open Dharma doors. With open heart, I welcome my Buddha.

  • And with non-doing, I enlighten the world." Meng, come please, enlighten us. Thank you.

  • [applause]

  • >>Chade-Meng Tan: Thank you. Thank you. I like to stand behind the podium so you can

  • see less of me. It's always an improvement when you see less of me.

  • [laughs] So welcome. [inaudible]. Thank you, Chip. Chip is a wonderful, beautiful human

  • being. It's always nice to be introduced by you. Thank you.

  • I want to start by telling you a famous Zen parable. It's a parable of the guy on the

  • horse. So some guy was riding on a horse, and he was passing by some guy walking on

  • the street, or standing on the street. The guy standing on the street asks the guy on

  • the horse, "So, rider, where are you going?" And the guy on the horse says, "I don't know,

  • why are you asking me? You should be asking the horse. How do I know?" So this is a parable

  • about our emotional lives. The horse signifies our emotion, or emotional life. Usually, we

  • allow a horse to take us where the horse wants to take us. We don't think we have any control.

  • But in fact, I want to tell you today that we do have control. To this, the book in general

  • and to this talk is about mastery. But first, I think even beyond allowing the

  • horse to take you where he wants, I think most of the time we analyze this. We're like,

  • "The horse is dragging us." And especially if we're experiencing emotions like fear,

  • nervousness. For example, you're speaking in front of a crowd of a hundred people, and

  • you're going on YouTube. For example, that could be nerve wracking, right? I don't know,

  • I'm just creating the example. Or anger, and things like that. Then you feel like, "I have

  • no control. I have lost control." You feel like you're being dragged along. Search Inside

  • Yourself is the idea that you can improve on that.

  • The first level of improvement is going from that to this.

  • [laughter] Looking cool.

  • [more laughter] And smoking a Marlboro. But no, I'm just kidding.

  • But looking cool. So you're on the horse, and you don't just look cool. You get to at

  • least have influence on where you want the horse to go. To a certain degree, you get

  • to control the horse. The horse still has his own mind, in the same way our emotional

  • processes have a quote-on-quote "own mind". But you get to control it, guide it where

  • it wants to go. However, it gets even better. You can go from this skillfulness into this

  • mastery, like you stand on a horse and so on. I wish the Geshes were here. I think they

  • would appreciate this. So this is emotional mastery. The question then is, "What does

  • emotional mastery look like in the context of work?" I think that emotional mastery manifests

  • itself in the type of statement we make about ourselves in relation to our emotional skills

  • and success. Oh, the Geshes are here. Okay, I'll just continue

  • talking. [laughs] [pause]

  • For example, the example of those statements. We tell ourselves, "If I have strong self-awareness,

  • I'll be so successful. If I can remain calm and confident in crisis, I'll be so successful.

  • If I can create optimism and resilience, I'll be so successful. And if I can understand

  • people better, then I can instinctively like people, and it can help people like me. I'll

  • be so successful." So all these qualities that I've talked about: confidence, awareness,

  • optimism, and so on, they come under the umbrella of emotional intelligence, which is defined

  • as this: the ability to monitor one's or the others' feeling to discriminate among them.

  • And, most importantly, to use this information to guide one's thinking and actions. This

  • is emotional intelligence. The good news. The good news is that these

  • qualities are skills. And like all other skills, these skills are trainable. Emotional skills

  • are trainable. Emotional intelligence is trainable. That's the good news. However, there's better

  • news. The other thing with me, there's no bad news. There's good news and better news.

  • This is why people like me, I mean, in addition to my good looks. [laughter] The better news

  • is that we've found running Search Inside Yourself that those skills are trainable to

  • a meaningful degree in as little as seven weeks. Seven weeks you can train to a large

  • degree of those skills. This is what Search Inside Yourself is about. Search Inside Yourself

  • is an EI, or emotional intelligence, curriculum for adults. A cartoon to show what that looks

  • like. [pause]

  • The question then is, "How do you --" hello, welcome. [pause] It looks like I'm being nice

  • and waiting for guests to sit, but I'm just taking a break, drinking my water. People

  • think, "Meng is so nice" but no. [laughter] Just kidding, just kidding.

  • How do you learn emotional intelligence? It turns out that you cannot learn emotional--

  • it's just by reading the book. You can learn about EI, but you cannot learn EI. In the

  • same way, there's an analogy. The analogy is the gym. Exercise, working out. You can

  • learn about getting fit, but the only way to get fit is to do it, is exercising. So

  • therefore, to acquire emotional skills requires training, just like to acquire muscles requires

  • training. The question then is, "What are we training?" We are training the brain. We

  • can do that because of something called neuroplasticity, which is the discovery that what you do, what

  • you think, and what you pay attention to changes the structure and functions of our brains,

  • even for adults. Even for engineers. [laughter] The most important part is attention. What

  • you pay attention to changes the structure of the brain. That is how we can acquire emotional

  • and mental skills, by training our brain with our attention, which I'll talk about soon.

  • Which leads us to another question -- oh, by the way, and this is a very important insight.

  • The insight that even adults and even engineers can train their brains. Which leads us again

  • to the next question, which is, "How do you train emotional intelligence?" It turns out;

  • all you need is three easy steps. Step 1 is attention training, Step 2 is self-knowledge

  • and self-mastery, and Step 3 is to create mental habits. Now I will talk about this

  • in some detail. By the way, the cartoons you see on the slides

  • are the cartoons in the book. So the book has cartoons. I know, I was writing -- I told

  • myself, "If I'm writing a serious book about emotional intelligence and mindfulness, it

  • has to have cartoons. Whoever heard of a serious book without cartoons?" This is why I did

  • that. Anyway. [laughs] The first step is this, is

  • training attention, which is counterintuitive. We talk about attention. You come to a class

  • that calls itself an emotional intelligence class. What has attention got to do with emotional

  • intelligence? It doesn't seem to make a lot of sense. So here is where it makes sense:

  • the attention we're talking about is to basically create a quality of mind which is this, which

  • allows you to be calm and clear, at the same time, on demand. The idea is to develop your

  • mind, develop your attention to such a degree that whatever situation you're in, whether

  • you're just hanging out, speaking in front of the public, or under stress, customers

  • shouting at you, deadlines, bosses are looking at you, and you can drop into the state where

  • you mind is calm and clear, and at the same time, on demand. And that, my friends, that

  • is the foundation of emotional intelligence. Again, the good news is this is highly trainable.

  • Again, this leads to a question. Yeah, it's highly trainable, but how do you do this,

  • how do you train this quality of mind? The answer is very simple. It's embarrassingly

  • simple. It is a true technique called mindfulness.

  • [inaudible]You're going to laugh at me because it's so embarrassingly simple is this: mindfulness,

  • [pause] [laughter] mindfulness is paying attention, but not just

  • paying attention. Paying attention in a particular way, on purpose, in the present moment, non-judgmentally.

  • Thus said, that is mindfulness. It's so embarrassingly simple that we can even do it in a couple

  • of seconds. So I'm going to invite everybody to do a ten second exercise. It's very, very

  • simple. All you have to do is to bring a gentle attention to your breath, the process of breathing,

  • whatever it means to you, and then if attention wanders away, just bring it back very gently.

  • Thus said, we're just going to do ten seconds, which is one breath. Easy to do, right? Even

  • an engineer can do that. But because I'm an engineer, I'm going to time ten seconds.

  • [laughs] [laughter]

  • Okay. So, ten seconds, attention to the breath, beginning now. Very gentle attention to the

  • process of breathing. If attention wanders away, just bring it back. That is all. And

  • that was ten seconds. Easy. So easy anybody can do it. So that's the embarrassing part.

  • The hard part is doing this-- being able to deepen the mind of mindfulness, like calm

  • and clear. Deepen it and bring your on demand, and stay in it for as long as you want. So

  • that's the hard part. The easy part is, you know what it is, you can bring it about in

  • ten seconds in a semi-controlled environment, where there's nobody fighting each other or

  • something. It's easy. You might ask the question, which is a valid question, except it's what

  • I call a WTF question, which is: "It sounds so embarrassingly easy, what good can it possibly

  • do?" You bring attention to it -- what good can it possibly do for you? It turns out it

  • does wonders. Here's the analogy, the physical exercise analogy: what you just did is the

  • equivalent of me telling you, giving you a dumbbell and saying, "Do this once." It sounds

  • stupid, right? You take a heavy object, you lift it, you put it down. What can that possibly

  • do for me? It turns out that if you can do this enough, you develop strength. Once you

  • develop strength, you realize that you can do things that you can never imagine before

  • you were strong. A simple thing like this, a simple practice, done repeatedly, over,

  • so practice, over a long stretch of time, changes you. That is the power of mindfulness.

  • So what does it do? How does it change you? A couple of things.

  • [pause] The first change you realize if you practice

  • a lot of mindfulness, like I said, very simple techniques, giving attention to breath. The

  • first effect you find the perception changes. Specifically, the quality of perception changes.

  • You see things in more clarity, especially, specifically, the process of emotion, the

  • process of thought. You can see in clarity. But I talk about it a bit more detailed.

  • The second thing it does-- so it sharpens the mind, increases the quality of attention,

  • and it calms the mind. This practice, done often enough, once again mastery of it, in

  • the middle of stress, you can just bring attention to the breath and your mind is calm. That

  • easily. If people think, "Wow, nothing can bother you." It's not true. Things bother

  • you, but you calm yourself on demand. So what's the proof? There's a study done--

  • this is one of the earliest fMRI studies done on highly achieved, highly enlightened monks,

  • like the monks we have in the audience today. People with between 10 and 50,000 hours of

  • meditation training. This involves the part of the brain called the amygdala, which is

  • a very special part of the brain. The amygdala, it has to do with emotion. It's especially

  • active when you perceive a threat. It doesn't have to be real. You just have to perceive

  • it. Examples of perception of threat. One example is if you see a saber-tooth tiger

  • running at you. Now that's perception of threat. Another perception of threat is when the boss

  • comes to you and says, "Meng, we need to talk." [laughter] [pants]

  • Oh, crap! You know? That's perception of threat. The amygdala likes that. An interesting thing