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  • Hi there everybody.

  • It's Richard McMunn again from the career guidance company, How2Become.com.

  • And in this video, I'm gonna give you my top 10 interview questions and also the answers.

  • So if you're going for any kind of interview whatsoever, I strongly urge you to watch this

  • video from beginning to end because it's certainly gonna help you beat the competition at your

  • interview.

  • So quickly, just a bit about me.

  • That's me there with a bald head.

  • My name is Richard McMunn, a very warm welcome to you guys.

  • I understand how difficult an interview can be, but I strongly believe that if you prepare

  • fully and you follow my training, you will have the best chance of success.

  • I've been helping people like you for many, many years now.

  • I've been on the other side of interview panels and I've interviewed people as well.

  • So these are my top 10 questions and answers.

  • Now, I'm gonna give you the top 10 common interview questions and answers.

  • And what I'd like you to do is to watch the video from beginning to end because I will

  • then give you these slides so you can download the slides.

  • I mean obviously, I recommend you take notes as we go along, but yeah, I'm gonna give you

  • the slides that you can download and you can copy and work on them for your forthcoming

  • interview.

  • Please, just quickly, I'd very much appreciate it if you click the red subscribe button below

  • the video and also don't forget to give it a thumbs up if you like the training.

  • I'm giving you, the free training.

  • Also, say hi in the comments section below if you've got your interview coming up, I'd

  • very much appreciate that because it would motivate me to do more for you guys.

  • Okay, let's get straight into it.

  • So the first one of my top 10 interview questions.

  • Question number one.

  • Okay, so why did you want this job?

  • You walk into the interview and they say, "Why do you want this job?"

  • So you need to sell yourself.

  • Now, on each of these questions, I'm gonna give you some important tips to help you prepare.

  • Okay.

  • Three important tips for this one.

  • Tip one, demonstrate you have carried out some research about the job you're applying

  • for.

  • And what I mean by that is if there is a job description, read it and like get a highlighter

  • pen or a pen and underline the keywords.

  • So if it says, for example, you must be good at customer service or you must be able to

  • work as part of a team, then you need to demonstrate that you understand that's what's required.

  • So you can say in your response, "Well, I'm very good at working as part of a team, I'm

  • great with customers," and that will resonate with the interviewer.

  • Next one, tip two.

  • Tell them you already have the skills and attributes required to do the job.

  • Okay?

  • Because trust me, a lot of employers, they don't wanna spend time training people up,

  • okay?

  • Because it's time sensitive.

  • You know, they would rather have somebody who comes in who already has some experience

  • and the skills required.

  • Number three, tell them something positive about their company.

  • Okay?

  • So go on their website and have a look for a good news story like maybe they've won an

  • award or they recently launched a new product or one of the members of staff has won an

  • award or been recognized and say, "Oh, you know, I looked on your website and you know,

  • there's a positive news story," because that will resonate with them that you carried out

  • research.

  • Okay, here's my answer to the interview question, why do you want this job?

  • First and foremost, I have read the job description in detail and I believe I have the skills

  • and attributes to carry out the role competently and professionally.

  • Now, because I believe I already have the skills required, I believe I will be able

  • to learn the role very quickly.

  • For example, one of the skills required to carry out this job is an ability to work well

  • as part of a team.

  • Now, in my previous role, I was required to work closely with other members of the company

  • and external partners to achieve time-sensitive topics.

  • I believe the experience I have gained in my previous role will stand me in good stead,

  • if I am successful today at interview.

  • Finally, I have studied your company in detail and I've been nothing but impressed with your

  • achievements and how you treat your staff.

  • I noticed recently that you have won an award for outstanding customer service.

  • And when I read about the award it made me want to come and work for you even more, as

  • I believe customer service is really important if a company is to thrive in the modern era

  • we live in.

  • Now, don't forget you're gonna get a copy of these slides at some stage.

  • If you watch it from beginning to end, I'll give you a link where you can download them,

  • so do take notes, but you will get a copy of the slides.

  • Question number two.

  • Interview question number two out of 10.

  • What can you tell me about yourself?

  • Now, three important tips again.

  • Tip Number one, tell them three things about you that are relevant to the role and also

  • tell them something like a big achievement that you've done.

  • Your most proudest achievement to date.

  • Tip number two, use power words in your response when you describe yourself.

  • So say, you know, I'm motivated and enthusiastic, flexible, determined, conscientious, quick

  • learning, and I'm organized as well because these are positive words that will make the

  • interviewer feel good about you.

  • Tip three, only tell them a very small amount about your home or personal life.

  • Trust me, they're not interested.

  • It's a shame, but they're not.

  • Okay.

  • Now if you do mention anything about it, you know, say something positive like you know,

  • I like to keep fit, I read, I carry out self-development, that kind of thing.

  • Okay.

  • Here's my response to the interview question, what can you tell me about yourself?

  • I am an honest, reliable and hardworking person who prides himself on getting things done.

  • I'm a quick learner and I have a track record of achievement.

  • Now, for example, my biggest achievement to date was when I won a customer service award

  • in my previous job for delivering consistent high standards when dealing with our customers.

  • I'm also a great team worker.

  • Whilst I am perfectly capable of working alone unsupervised, I certainly thrive in a team

  • environment and I love the feeling of completing tasks and projects whilst working with other

  • people.

  • Now, outside of work, I enjoy keeping fit and I visit the gym a few times a week.

  • Whilst I'm certainly not obsessed with the gym, I feel more motivated at work when I

  • am able to concentrate for longer periods of time when I keep my fitness levels up.

  • I also like to undertake a bit of personal development from time to time and I'm currently

  • undertaking an online course to improve my skills in a number of areas.

  • Okay, great answer.

  • I would also say that overall, I'm confident, happy, organized, and a trustworthy person

  • who will certainly not let you down if I'm given the opportunity to work for you within

  • your business.

  • Question number three.

  • What are your strengths?

  • Virtually a guaranteed question.

  • This one gets asked all the time.

  • Quite easy to respond.

  • However, this is what you need to do.

  • Three important tips.

  • Number one, tell them about three key strengths you have.

  • So just give them three.

  • Okay?

  • That's more than enough.

  • Three key strengths.

  • Now, match your strengths to the person-spec or the job description.

  • So again, if it says, you know, you need to be highly organized, well, tell them that

  • that's one of your strengths.

  • If it says you need to be flexible, tell them you're a flexible person.

  • And then tip number three, give them an example for each of the strengths if at all possible.

  • Okay.

  • So what you need to do is have a look at the person specification or the job description.

  • This is an example for a job where someone's applying for a customer service role.

  • Okay.

  • So it's customer service assistant and it says here, you have to be able to deliver

  • high levels of customer care.

  • So that should be one of your strengths.

  • Another one is a working knowledge of Microsoft Office.

  • Well, tell them, you know, you're highly competent in Office, you can use Excel, you can use

  • PowerPoint.

  • Another one.

  • makes a positive contribution to teams or tell them you're a great team worker.

  • And give an example.

  • And also, you should be able to multitask, remaining calm and professional even under

  • pressure.

  • Okay, so you look at the job requirements and then tell them those are your key strengths

  • and you are virtually guaranteed to get the job if you can provide examples.

  • So here's my response for you for, what are your strengths?

  • I believe one of my key strengths is that I can deliver exceptional customer service.

  • For example, in my previous job I was tasked with dealing with a sensitive customer complaint

  • that had the potential to go wrong and cause the company lots of problems.

  • I dealt with the complaint in a calm and professional manner and I took my time to resolve it to

  • the satisfaction of the customer.

  • Another key strength is that I am very flexible and loyal.

  • In a previous job, my employer was looking for people to come in at the weekend because

  • a number of people had come down with an unexpected bug.

  • I was one of the first to volunteer as I knew how important it was for the business to carry

  • on operating during one of its busiest days.

  • Finally, I am a fantastic team worker who is capable of delivering tasks and projects

  • on time whilst working with other employees and stakeholders.

  • One of the final tasks I undertook at my old job was that of a comprehensive stocktake

  • during the weekend.

  • I took control of a team of seven people to make sure the stock take was done on time

  • and to company specifications.

  • And I briefed the team, allocated tasks according to their strengths and provided support for

  • everyone when needed.

  • Those are the three examples of the many strengths I believe I possess.