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My name is Maria Theodotou. Our business is T&M Cabinets, and we do cabinet joinery work
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for the domestic and commercial industry.
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My advice would be - to any other business - would be to treat every customer as if they're
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your only customer, and you treat them how you would like to be treated, and the end
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product is how you would like to see it in your home.
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We build long and outstanding relationships with our customers, as our customers are not
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just a number. We meet many of their family and friends and that's what helps our business
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to grow.
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We don't use sales pitches with our customers and the quality of our workmanship is the
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same standard from the low budget, right up to the high end.
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We always stay in contact with our customers and always inform them of how their project
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is progressing. We know all our customers by name and T&M Cabinets oversees every project
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from start to finish. There is no middleman.
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We teach our staff that our customers are the bloodline of our business and phone manners
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are very important. They are always to be helpful, knowledgeable and courteous. Our
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staff are always prompt and well-presented.
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Follow up is very important to us, it's our customer's feedback that helps us grow and
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improve our business.
