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Vocabulary

  • on the line: At risk; in a situation where something could be lost.
  • look at: To use your eyes to focus on something
  • hold on: To wait for someone (e.g. on a phone call)
  • on hold: Temporarily delayed or suspended.
  • have to: Must do
  • courtesy of: Provided or permitted by (someone or something).
  • to: Toward a point, person, place or thing
  • constantly: Frequently, or without pause
  • go: To attend or be at a place
  • effect: An advantage, benefit
  • leave: To go away from; depart
  • sound: Sensible, dependable and reliable
  • call: A order or request for action
  • put: To move or place a thing in a particular position
  • today: This day; day that is happening now
  • happen: To take place or occur
  • answer: To reply to a question someone asks
  • message: Main idea or theme in a story, book, or film
  • ring: A roped area in which people fight or box
  • room: All of the people inside a particular room
  • courtesy: Polite and respectful behavior
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    • constantly

      US /ˈkɑnstəntlɪ/

      UK /ˈkɒnstəntli/

      • Adverb
      • Frequently, or without pause
      • In a way that is unchanging or faithful
      B1
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    • courtesy

      US /ˈkɜ:rtəsi/

      UK /ˈkɜ:təsi/

      • Uncountable Noun
      • Polite and respectful behavior
      B2
      More
    • courtesy of

      US

      UK

      • Preposition
      • Provided or permitted by (someone or something).
      • Because of; as a result of.
      B2
      More
    • have to

      US /hæv tu/

      UK /ˈhæv tə/

      • Auxiliary Verb
      • Must do
      A1
      More
    • hold on

      US /hold ɑn/

      UK /həuld ɔn/

      • Phrasal Verb
      • To wait for someone (e.g. on a phone call)
      • To wait for a short time.
      A1
      More
    • look at

      US /lʊk æt/

      UK /luk æt/

      • Phrasal Verb
      • To use your eyes to focus on something
      • To focus your eyes on something carefully
      A1
      More
    • message

      US /ˈmɛsɪdʒ/

      UK /'mesɪdʒ/

      • Noun (Countable/Uncountable)
      • Main idea or theme in a story, book, or film
      • Piece of information that is told/given to someone
      • Transitive Verb
      • To communicate using text
      A2TOEIC
      More
    • on hold

      US /ɑn hold/

      UK /ɔn həuld/

      • Adjective
      • Temporarily delayed or suspended.
      • Adverb
      • Waiting to be connected on a telephone call.
      A2
      More
    • on the line

      US /ɑn ði laɪn/

      UK /ɔn ðə lain/

      • Phrase
      • At risk; in a situation where something could be lost.
      • Having a great deal of responsibility.
      A1
      More
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    01:03

    She took a brave step forward, leaving behind her comfort zone to chase her dreams.

    Vocabulary
    • brave

      adj. Having courage

    • comfort zone

      phr. A familiar situation where one feels safe

    Explanation
    a brave step is a noun phrase, where brave is an adjective modifying the noun step, meaning "a courageous step". forward is an adverb modifying step, meaning "ahead". The whole phrase serves as the object, answering the "what" of took (verb) — she took a brave step forward.

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    brave

    US/brev/
    UK/breɪv/
    adj.Brave
    v.t.To bravely face
    A2 Elementary

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    A2
    #phone ringing#courtesy#ringing#constantly#calling#sound

    Courtesy Rules! Better Telephone Skills Now (DVD)

    0
    Ching Yi Wu posted on 2014/01/10
    Ever wondered about the secret rules of telephone courtesy? This video dives into a hilarious hotel reception scenario, complete with sarcastic banter and an on-hold surprise, to show you exactly how to handle calls like a pro! You'll pick up practical phrases for call handling and daily interactions that are perfect for mastering workplace communication.

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