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  • Why Apple Doesn't Care About Marketshare

  • If you've been an Apple fan for the past fifteen to twenty years, then you probably

  • know that the company has never tried to sell the most of a product.

  • They didn't try to sell the most computers with the Mac, the didn't try to sell the

  • most music players with the iPod, and they didn't try to sell the most phones with

  • the iPhone.

  • In fact, Steve Jobs set out to capture just 1% of the mobile phone market with the original

  • iPhone, since that would still generate tens of millions of dollars in revenue for the

  • company.

  • And that business approach has always drawn criticism from tech analysts, financial experts,

  • and at times people from within the Apple community itself.

  • After all, why wouldn't a company do everything they can to dominate the market they're

  • competing in?

  • Well, that's exactly what we're going to find out.

  • This is Greg with Apple Explained, and I want to thank NordVPN for sponsoring this video.

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  • Now the first thing I want to do is explain the title of this video.

  • Because it does sound a bit counter intuitive.

  • After all, if Tim Cook was offered the choice between a 90% or 10% share of the smartphone

  • market, obviously he'd prefer Apple to have a 90% share.

  • But that's not the question.

  • The question is, where does marketshare fall on Apple's list of priorities?

  • And the answer is, it's near the bottom.

  • And if you're thinking, well Greg, I remember Steve Jobs talking about marketshare all the

  • time at the beginning of his keynote presentations.

  • And while that is true, that's doesn't necessarily disprove my point.

  • Because although Apple may celebrate a climb in marketshare if it happens, they aren't

  • forming their business strategy around that objective.

  • And this approach becomes clear when considering how Apple positions their products in each

  • market.

  • When the original Macintosh was introduced in 1984, the average personal computer sold

  • for about $1,500, or roughly $3,700 today.

  • But the Macintosh's retail price was $2,500, or about $6,100 today.

  • That's a 66% premium in a product category that was expensive to begin with.

  • In 2001, the original iPod cost $400, when existing MP3 players retailed at around two

  • to three hundred dollars.

  • And the first iPhone?

  • It was perhaps one of the most outrageously expensive Apple products at launch, starting

  • at $500 in 2007, which would be a little over $600 today.

  • Now you may be thinking, well $600 for an iPhone is actually pretty inexpensive compared

  • to the thousand-dollar models we've become accustom to.

  • But comparing existing smartphone prices to those from over a decade ago is not a fair

  • comparison.

  • And it's because of something called carrier subsidies.

  • You see, in those days, a carrier like AT&T would subsidize an iPhone purchase by paying

  • a percentage of the phone's cost to Apple.

  • Which saved the customer quite a bit of money upfront.

  • But AT&T would recoup that cost by adding a monthly fee to the customers phone bill

  • in addition to locking them into a two-year contract.

  • That's part of the reason why phone bills 10 years ago were more expensive on average

  • than they are today.

  • That also means the $500 starting price of the original iPhone wasn't the whole story,

  • because it wasn't the full cost of the phone, but rather the carrier subsidized price.

  • That's why Steve Ballmer said this about the original iPhone: “$500 fully subsidized

  • with a plan?

  • I said that is the most expensive phone in the world.”

  • And that may have been the case, considering the true unsubsidized cost of the original

  • iPhone was $831.

  • And although that number may not be shocking today, it absolutely was in 2007, when the

  • average premium smartphone was selling for two or three hundred dollars.

  • And that's part of the reason why iPhone sales didn't really explode until the two

  • hundred dollar, 3G model was introduced a year later.

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  • But even though the iPhone has become incredibly popular, it doesn't dominate the smartphone

  • market like you might expect.

  • Globally, the iPhone has achieved just 12% marketshare, trailing Huawei's 18% and Samsung's

  • 21%.

  • And we see similar trends with other Apple products.

  • The Mac is hovering around 7% worldwide marketshare, far behind Dell's 17%, HP's 23%, and Lenovo's

  • 25%.

  • But it's not all bad news for Apple, since they do have products that are dominating

  • the global market.

  • The iPad is leading the industry with almost 27% marketshare, which is double Amazon, who's

  • in second place.

  • But no Apple product can compare to the Apple Watch, which has been absolutely dominating

  • smartwatch market with almost 48% marketshare.

  • That means almost half of all smart watch users in the world have an Apple Watch.

  • Leaving second place Samsung in the dust with their 13% share.

  • So it's fair to say that Apple is all over the place when it comes to their products

  • marketshare, with some dominating their respective industries much more than others.

  • And this is perfect evidence that Apple isn't aiming for market dominance.

  • If by chance it happens as a side effect of their primary business strategy, Apple isn't

  • going to complain, and they may even brag about it.

  • But they would never make product decisions based on this metric.

  • So that begs the question, what are their product decisions based on?

  • And the answer, is profit.

  • Apple is one of the most valuable companies on earth, with a market valuation of almost

  • 1.4 trillion dollars.

  • And they didn't achieve their monetary success by racing to the bottom of every industry

  • trying to achieve high marketshare.

  • Because remember, Apple doesn't sell the most computers or smartphones, but they do

  • make the most money from these categories.

  • And it's because the company focuses on creating premium products that command a higher

  • price, and supply Apple with a higher profit margin than competitors.

  • This is also why Tim Cook decided to stop reporting unit sales of Apple's products

  • back in 2018 and instead share how much revenue was made from each product category.

  • That way analysts would measure the company's success based on revenue, and prevent negative

  • media coverage as hardware sales began slowing.

  • And so far, this business approach has been extremely successful for Apple.

  • In fact, this is the exact strategy that helped save Apple from bankruptcy in the late 90's.

  • When Jobs left the company in 1985, John Sculley began expanding Apple's product lines and

  • creating iterative, cheap computer models to try and boost sales and garner more marketshare.

  • After a decade of this strategy, the company had dozens upon dozens of computer models.

  • Resulting in a product lineup so fragmented and confusing, that salespeople were sent

  • flowcharts from Apple detailing which computer model was best for which customer.

  • As you can imagine, this race to the bottom approach was disastrous for Apple.

  • Not only financially as they approached bankruptcy, but also when it came to employee moral.

  • Just listen to Apple's former chief hardware designer Jonathan Ive who said, “All they

  • wanted from us designers was a model of what something was supposed to look like from the

  • outside, and then the engineers would make it as cheap as possible.

  • I was about to quit.”

  • But this would all change when Steve Jobs returned to Apple in 1996.

  • He initially joined the company as a board member, but took a very hands-on approach

  • when developing the company's new business strategy.

  • Apple would no longer waste resources tending to their overgrown computer lineup.

  • Instead, every product would be discontinued and replaced by just four computer models,

  • each representing a major category.

  • There'd be one consumer desktop, one professional desktop, one consumer notebook, and one professional

  • notebook.

  • The new strategy was shocking to some, but it allowed Apple to put their best designers

  • and engineers on each product.

  • Resulting in the strongest, most straightforward lineup the company ever had.

  • The iMac was released first at a price of $1,300, quite a bit higher than the average

  • desktop.

  • But despite the price, it went on to became Apple's best-selling computer up to that

  • point, and helped the company achieve profitability the first time in almost a decade.

  • Since then, Apple has stuck to the business strategy of only making a handful of high-quality

  • products that command a higher price.

  • Without being too concerned about unit sales or marketshare.

  • In fact, here's a video of Steve Jobs in 2007 verifying this idea.

  • And this approach is still in effect today.

  • Just consider the fact that Apple has essentially exited the MP3 market, router market, and

  • external display market since Steve Jobs departure in 2011, in order to focus on new categories

  • that are more profitable and more relevant to their users.

  • The company is always reevaluating their product lineup to ensure a focus on quality and profitability,

  • rather than marketshare.

  • And as long as they continue to practice this business strategy, I think Apple will only

  • become more successful in the future.

  • Alright guys thanks for watching and I'll see you next time.

Why Apple Doesn't Care About Marketshare

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