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  • We have our own culture, our own language.

  • It's important to take care of each other, look out for each other.

  • Safety is always the number one priority.

  • We want to be the most safety-centric organization in the world.

  • We have created a virtual reality of our fulfillment centers to identify hazards and learn what they look like.

  • I have my access path.

  • We're now using a Robotic Tech Vest at nearly every Amazon robotics facility.

  • This vest is actually protecting me.

  • So, no matter where I am, it's still sending out that signal that tells the robots, "Hey, there's a person here. Don't come close. Stop, or go slow."

  • We have a new digital checklist for PIT operators to use.

  • They'll sign in to make sure that the people that are attempting to sign in have the proper training.

  • And then they'll go through a digital checklist that prompts them of what to look for.

  • We use Amazon Kindles.

  • They're one of our most important tools.

  • They keep people safe because they can check to see if the trailer is docked in.

  • Because if it is, then we can go inside.

  • There's many things that we have actually changed in our operations.

  • Through the use of technology, that actually helps speed things up.

  • But at the same time, it makes it safer for our associates to do.

  • We're constantly striving to be a leader.

  • We are obsessed with customer experience.

  • And we are equally obsessed with the safety of our associates.

We have our own culture, our own language.

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