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Don't let a flight delay ruin your holiday.
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Get familiar with your consumer rights, as you may be able to claim compensation if you find yourself stuck at departures.
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If your flight is departing from an EU Airport or is on an EU-based airline,
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the denied boarding regulation means you're entitled to free assistance if your flight is due to arrive at its destination more than two hours late.
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This includes phone calls and free meals and drinks as appropriate to the delay.
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You're also entitled to free accommodation and airport transfers if you have to wait overnight.
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For delays of three hours, you'll get free assistance plus up to 400 euros in compensation, as long as the delay wasn't caused by extraordinary circumstances.
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If you're four hours later or more, you could claim as much as 600 euros compensation plus free assistance.
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If you reach the five hour mark, you're then entitled to be re-routed on a different flight or refunded.
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We're asking the government to make sure these rights continue post-Brexit.
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So, when the departures noticeboard gives you grief, take a deep breath and explore your options.
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To find out how much you can claim, check out our flight delay calculator tool.