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Friends, Romans, countrymen. I have a dream. Four score and seven years ago, in a
galaxy far far away, we took one small step for man and asked not what we could
do for our country but whether to be or not to be.
(Hold for applause, smile winningly)
Hi there Kelsey Tonner here from Be a Better Guide coming to you live with a
giant pineapple. Today, we're going to be looking at getting the attention of your
group. Now this is something that we as tour leaders and experienced hosts need
to do all the time. So after over a decade of leading tours and experiences,
here are seven of our best strategies for getting the attention of your group.
One, always start with the group's attention. This is worth staying at
the beginning because I'm always surprised by how many tour leaders will
just sort of start speaking in the hopes of the rest of the group will just kind
of tune in but, I would recommend against doing this and always signal to your
group that you're beginning and, don't say anything of substance until you've
got everyone's attention. Why? Because your beginnings should be awesome right?
This should be when you hook people. When you pique their curiosity or you lay out
what's about to happen. We don't want people missing your great beginnings. Two,
only speak with full attention. Now this technique is gonna signal to your group
that you're only going to speak unless you have complete silence from everybody.
This is a fantastic strategy. It can be a little intimidating if you haven't done
it before but what happens is, the group begins to south enforce. So if they see
you up at the front patiently waiting, maybe even looking at those people who
are still chattering and being disruptive, other group members will
quiet them down and say "Hey we're starting". It's a really guest focused
thing to do because those people who are chatting, there's a good chance they're
disrupting the people next time. Three engage disruptive guests. This is a
fantastic way of drawing individuals or small groups who may have drifted away
or being a little bit disruptive. You can do it in lots of subtle ways. Maybe
walking over and gently placing your hand on the shoulder if somebody is
being disruptive while still giving your presentation. You can also do it by
gently calling groups out. You might say something like, "Hey girls can I have your
attention for a second? Yeah, I don't want you to miss this" and then going in. You
can also use names if you know the names of your group members, all the better
because people love the sound of their own name. So you can say something as
simple as "and Steve, I know you're gonna get a kick out of this" and just by
saying Steve's name, he's gonna perk right back up and tune it. Four, use the
silent Fox. Now there are many variations on this technique but they all involve
the same basic rules which is you explain to your group at the beginning
that if they see you holding up a particular hand gesture like this little
fox here, they too have to make the hand gesture holding their hand high in the
air and they can't speak. So basically this spreads through a
group and it's a way of getting their attention without having to holler and
yell. So in Germany, I think in schools, they use the silent fox I've heard. I've
been to conferences where I've seen that pinkie use. The gesture doesn't matter.
You just have to explain it at the beginning and you can have a little fun
with it too you know, getting your group to talk amongst themselves and then go
and see how fast they can quiet down. It's a great technique to use. Five, use
claps and snaps. This is another technique and works as follows in your
regular speaking voice. Say, "if you can hear me clap twice" and then you wait and
hopefully someone near you heard you will give you two claps. You then repeat
with a different number of claps or snaps. "If you can hear me clap three
times", and you keep repeating until everyone in the group is clapping or
snapping a lot. Now this works super effectively because one, you don't have
to shout or yell and two, all this clapping and snapping get the attention
of other folks. They're curious as to what's going on. Other great thing is you
don't need to explain this game at the beginning. You just use that technique
whenever you want and then launch directly into your content. After people
have done it once or twice, it becomes that much more effective. Six, leverage
your physical environment. A great tour leader is always thinking about physical
space when leading their tour. For example, is there a shady place, if it's
too hot for your group to be in, is there an opportunity for them to sit down, is a
protection from the wind, is there a quiet place if you were in a crowded
area where they can hear you better. This physical environment is super
important to pay attention to and also try and get yourself elevated any
opportunity you can. Are there some stairs that you can climb, can you hop up
and sit on a balcony allowing people to see you and hear you, is gonna be super
important for keeping their attention. Seven, treat attention with the respect it
deserves. Once you actually have the attention of an audience, don't squander
it treat it as sacred and don't waste it for a moment. This can happen with any
leader really. Once they have that group's attention, they get distracted by
side conversation or they ramble or they have to fish something out of their bag
or they're just not prepared people will learn that you're wasting their time and
they'll stop tuning in so, be brief, get to the point educate, entertain,
inspire and then give people back their freedom. In other words, treat attention
as a scarce commodity. To summarize, always start with the
group's attention, only speak with full attention, engage disruptive people, use
the silent Fox, use claps and snaps ,leverage your physical environment and
treat attention with the respect it deserves. Want some additional
inspiration on captivating audiences? check out our PDF below "10 incredible
speeches by 10 incredible speakers". This is a fantastic PDF that has 10 YouTube
leaks where you can go and check out these speakers in action for your own
inspiration. But before you do that, in the comments section below, what
techniques do you use to get your group's attention? Know somebody who
might benefit from this video. Every share like is greatly appreciated. Thanks
so much for being here and we'll see you next time.
Okay as a quick bonus, I made a short list of ways that you can get people's
attention that are really effective but not recommended right like taking off
your clothes, it's a good one, screaming at the top of your lungs, swatting
invisible bats, it's fun, faking a medical emergency, setting off firecrackers,
firing off air horns or making a sound like this "Hey, I hear the most annoying
sound in the world".
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How to speak in front of a group and How to get people's attention - Public Speaking Tips

159 Folder Collection
Robert published on October 3, 2019
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