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  • Anton has joined the meeting.

  • While it may be astounding that we

  • can have a virtual meeting with people on different continents,

  • it can also be frustrating.

  • And these frustrations can affect morale, engagement,

  • productivity, and innovation.

  • When changes in the ways we communicate lead

  • to changes in how others perceive our communications,

  • this calls for a new set of protocols and behaviors.

  • Authors Erica Dhawan and Tomas Chamorro-Premuzic

  • have a few rules of thumb for communicating

  • with remote teams.

  • First, since clarity and consistency are key,

  • sticking to a set of agreed upon norms can help avoid confusion.

  • This could range from a set of acronyms

  • about expected response times to standardizing use

  • of particular communication platforms.

  • Next, remember that you can never be too clear.

  • Unless you've established a shorthand protocol ahead

  • of time, don't assume others understand your brevity.

  • Take the extra time to be extra clear, regardless

  • of the medium.

  • Third, don't bombard your team with messages.

  • Each time you email, text, or call

  • imagine that you are physically walking into your colleagues

  • workspace.

  • If you followed up an email by text and phone,

  • it would be like opening their office

  • door three times in a row.

  • Minimize your digital volume, and think wisely

  • before hitting send.

  • Forth, notice that team members who

  • are more introverted in person can really benefit

  • from written communications.

  • Physical barriers can actually level the playing field

  • for those who may be less inclined to speak

  • in group settings.

  • Lastly, find ways to celebrate and socialize

  • remotely to strengthen relationships

  • between team members and improve collaboration.

  • Even a simple switch from conference calls to video,

  • for instance, can boost rapport and create empathy.

  • The challenges of remote teams will not disappear,

  • but creating consistent rules, rituals, and protocols

  • will go a long way in building a new communication skill set.

  • [BEEPING]

Anton has joined the meeting.

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