Subtitles section Play video Print subtitles Hi, I'm Peg from Sony and I'm going to show you how to run a Self Diagnostic check on your Sony Bravia TV's connected devices. For this demonstration, I am using a Sony Bravia TV. Products are slightly different, so be sure to check your Owner's manual or visit us at esupport.sony.com for your specific features and menu options. Begin by powering on your TV. Make sure you are using the remote that was supplied with your TV to perform this test. Using the supplied remote control, press the HOME button. On the TV screen, select the Help icon and then press the center ENTER button on your remote. Select Customer Support. Scroll down and select External Device Symptoms. Choose the problem you are experiencing with your external device. For the purposes of this demonstration we're going to select No picture display from an HDMI connected device. Any problems with your TV's HDMI inputs will be displayed. If no problems are present, the issue may be with your connected device. Please visit our SonySupportUSA YouTube channel for additional help with your connected device. Press RETURN on your remote to go back to the Customer Service menu. I hope you've enjoyed this video. For more tips, tricks, and how-to videos, please visit us at esupport.sony.com are on our SonySupportUSA YouTube channel. Thank you.