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  • This is part 8 of our negotiation book, the introduction body language.

  • This chapter is very straightforward, there's not a lot of heavy information

  • about negotiation here, it's much more about the tactics of how you can use

  • your body language in order to influence the negotiation. In this way is very much

  • like chapter 7 part 7, where we were talking about using questions to send

  • signals not always just to ask questions,

  • body language is the same kind of idea. You use your body language to send

  • information, at the same time you need to be careful to not let your body language

  • giveaway secret information. So, when your body language react to maybe an

  • offer on price, if you turn a certain way or you pull back a certain way they may

  • think all they're getting close to your resistance point. Whereas when you lean in,

  • they may think that you're actually ready to offer more, you have more room,

  • you are further away from your resistance point. So, these are the kinds of things you can

  • use your body language to help influence in negotiation. Of course, in our case

  • our negotiation in our RPG is not always face-to-face, but it could be over video

  • even, and even over audio, or even just texting, or you can send a certain kinds

  • of emoticons, and send little pictures, they also kind of duplicate that emotion

  • that you can play with body language. But, of course the most important is that

  • face-to-face communication, your body language really does make a difference.

  • So, in our case in our RPG we don't have to be face-to-face, and many negotiations or

  • even over email, not face-to-face at all. But still, it's important that if you

  • have a big negotiation is very important to your company, you may want to try

  • face-to-face, if you can use body language to get an advantage especially

  • in a distributive negotiation. Of course in an integrative negotiation, it may be

  • very helpful to be face-to-face also, because you can see and you really trust

  • these people.

  • In an email, it is going to be very hard to see, can I trust you, and I think basically

  • impossible cause everyone's going to say you can trust them, but can you

  • really? I'm not sure you could or I am not sure I would, that's for sure.

  • So, this face-to-face is really important for the body language if you want to get

  • something more, if you want to get something bigger, something special.

  • Of course body language can include many types of things such as: the clothes you

  • wear and the way you look, and the more you move your arms, and the way you move your body and

  • the signals you send. So, I would say that when it comes to body language very much

  • like questions,

  • it's not a complicated topic, it's a very easy topic to talk about but it's a very

  • hard topic to do. Because we act naturally and we're not used to watching

  • out what our body sends as a signal, we also are not used to looking at the other

  • side and watching what signals are they sending to me, but they can be really

  • important to gain an advantage.

This is part 8 of our negotiation book, the introduction body language.

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