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  • When you try to do two things at once, you can't or won't do either well.

  • If you think multitasking is an effective way to get more done, you've got it backward.

  • It's an effective way to get less done.

  • Right now, you might be watching this video while clicking around the Internet, watching

  • the news on TV or brushing your teeth.

  • You're trying to save time by doing multiple things at once.

  • But multitasking is a lie.

  • It's a lie because nearly everyone accepts it as an effective thing to do.

  • It's become so mainstream that people actually think it's something they should do, and do

  • as often as possible.

  • We not only hear talk about doing it, we even hear talk about getting better at it.

  • More than six million web pages offer answers on how to do it, and career websites list

  • "multitasking" as a skill for employees to target and for prospective hires to list as

  • a strength.

  • Some have gone so far as to be proud of their supposed skill and have adopted it as a way of life.

  • But the truth is multitasking is neither efficient nor effective.

  • In the world of results, it will fail you every time.

  • And for some reason in today's society, doing just one thing at a time seems downright wasteful.

  • But you're actually wasting time by multitasking.

  • I doubt you'll remember anything from this video if you're doing something else right now.

  • Stop and focus.

  • So..

  • Why does multitasking cause a loss of speed, accuracy and wisdom?

  • It goes back to the limitations of our brain's deliberate system.

  • While we might think we're processing tasks in parallel, our deliberate system is actually

  • rapidly switching our attention between each activity.

  • And when you switch from one task to another, it always takes some time to start a new task

  • and restart the one you quit, and there's no guarantee that you'll ever pick up exactly

  • where you left off.

  • An interesting explanation comes from Sophie Leroy, a business professor at the University

  • of Minnesota.

  • In 2009's paper, titled, "Why Is It So Hard to Do My Work?"

  • Leroy introduced an effect she called attention residue.

  • The problem this research identifies is that when you switch from task A to task B, your

  • attention doesn't immediately follow.

  • A residue of your attention remains stuck thinking about the original task.

  • Even if you finish task A before moving on to task B, your attention still remains divided

  • for a while.

  • Only by working on a single task for a long time without switching, you can minimize the

  • negative impact of attention residue from other obligations, allowing you to maximize

  • performance on this one task.

  • So let's say you're writing an article for your job.

  • You're fully focused on your work and you're nearing completion.

  • Suddenly one of your co-workers comes by your desk to discuss a business problem.

  • While this interaction might seem harmless, it actually left a huge dent on your attention.

  • Now when you go back to writing that article, your focus will remain divided, and you won't

  • be able to fully concentrate, simply because you'll also be thinking about that interaction.

  • A study of Microsoft employees found that after they were interrupted by an email, it

  • took them fifteen minutes to fully regain their train of thought, whether they replied

  • to the email or not.

  • Fifteen minutes.

  • Just multiply the number of interruptions you get in your average day, and you begin

  • to see why it might not be good for your productivity to be constantly interrupted.

  • This drawing should help you visualize the problem better.

  • Here you can see, how uninterrupted work flow looks like.

  • And now this is how it looks like when you get distracted.

  • First you have to switch, and then you have to reorient yourself for whatever you're about to do.

  • The cost in terms of extra time from having to task switch depends on how complex or simple

  • the tasks are.

  • It can range from time increases of 25 percent to well over 100 percent for very complicated tasks.

  • So what does this have to do with multitasking?

  • It explains that we're unable to fully focus at two tasks simultaneously and we have to

  • keep switching between them, leaving us with attention residue.

  • Multitasking more frequently doesn't make you better at it either.

  • In fact, habitual multitaskers have been found to take longer to switch between tasks than

  • occasional multitaskers. Perhaps because they've lost the knack of focusing for any

  • length of time.

  • And ironically, research suggests that people who are most confident in their ability to

  • multitask are in fact the worst at it.

  • In the summer of 2009, Clifford Nass set out to find out how well so called multitaskers, multitasked.

  • Nass, who was a professor at Stanford University, said that he had been jealous of multitaskers

  • and deemed himself to be a poor one.

  • So he and his team of researchers gave 262 students questionnaires to determine how often

  • they multitasked.

  • They divided their test subjects into two groups of high and low multitaskers and began

  • with the presumption that the frequent multitaskers would perform better.

  • They were wrong.

  • They were outperformed on every measure.

  • Although they'd convinced themselves and the world that they were great at it, there was

  • just one problem.

  • To quote Nass, "Multitaskers were just lousy at everything."

  • But people can actually do two things at once, such as walk and talk, or chew gum and read a map.

  • What we can't do is FOCUS on two things at once.

  • Our attention bounces back and forth.

  • Unlike our brain's deliberate system, the automatic system is capable of parallel processing.

  • So if one of your tasks truly requires no conscious thought from you, it's possible

  • to do something else at the same time.

  • Driving a car is often cited as a good example of an automatic task, which is why we're able

  • to chat with a passenger at the same time as driving along quiet stretches of road where

  • nothing surprising happens.

  • But as soon as that simple task becomes more complex, if say another car pulls out suddenly

  • in front of you, driving is no longer an automatic task.

  • It requires conscious attention from our deliberate system.

  • And at that point, we can't chat and react safely to the changing situation in front of us.

  • That's why one of in every five serious crashes is caused by a distracted driver.

  • As you can see multitasking can even be fatal.

  • We fully expect pilots and surgeons to focus on their jobs to the exclusion of everything else.

  • We accept no arguments and have no tolerance for anything, but total concentration from

  • these professionals.

  • So..

  • Why are we still trying to multitask?

  • Stop thinking it's more efficient.

  • Because it's not.

  • Stop Internet surfing during phone calls, reading during meals, chatting while writing.

  • Do one thing at a time.

  • Thanks for watching, I hope you enjoyed the video and became better than yesterday.

  • And leave a like if you'd like to see more videos like this. :)

When you try to do two things at once, you can't or won't do either well.

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