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  • I grew up poor in the housing projects of Brooklyn, New York.

  • The word "no" has been said to me more than "yes"...

  • But I never let that stop me from building the fifth largest food chain in the world.

  • I am now the 232nd richest person in the United States with a net worth of $2.9 Billion dollars.

  • Guess Who? Their life from beginning to present.

  • I was born on July 19, 1953, to a family that didn't have a lot of money.

  • Money was a challenge as my mother was a receptionist.

  • And my father was a World War II veteran working as a diaper delivery driver.

  • They didn't have a college education, but they worked hard for the family, and they loved their work.

  • I don't know if they were ever able to enjoy life.

  • When my father fractured his ankle while working, it brought us to our lowest point.

  • Little money in our pockets, medical bills to pay, we lived by the day.

  • It was difficult seeing hard working people struggle for survival.

  • I promised myself it wouldn't happen to anyone else.

  • Most people work their first job at 18. My first job was at 12 years old.

  • I sold newspaper and worked in a local cafe.

  • I guess you can say my childhood wasn't really much of a childhood except for playing sports.

  • I wasn't a straight-A student or most voted to succeed, but I was really good at American Football.

  • It was a way for me to escape my world and enjoy something I was good at.

  • I worked hard and was awarded a football scholarship to Northern Michigan University where I became the first person in my family to go to college.

  • I always knew I wouldn't become a professional football player, but I did know I wanted to be educated.

  • I worked hard for it and became the first person in my family to graduate from college.

  • I worked various jobs and have always been determined to succeed at my goals.

  • At 26 years old, I became Vice President in charge of sales for a Swedish Houseware company.

  • No, it's not IKEA, if that's what you're thinking. In some people's minds, this would be seen as "successful".

  • I mean, Vice President isn't an easy job title at such a young age. But not me.

  • I didn't feel happiness, joy or fulfillment.

  • Not until I visited a shop that was placing large orders for one of our items, a drip coffeemaker.

  • At the time, the two owners were selling whole coffee beans, teas, spices and coffee-making accessories.

  • I felt their passion and love for something as simple as coffee. Coffee! Can you believe it?

  • Keep in mind, this was 1981 when coffee was a quick drink to get you through the work day.

  • I knew this was where I belonged.

  • I fell in love with what they created and the passion they had for something that was overlooked.

  • For one year, I called, I asked, I nagged, and I visited asking them to let me join their team.

  • I must have annoyed them really badly because later that year, I became their Director of Marketing.

  • One year into the job, I went on a business trip to Milan.

  • And what I saw was a complete difference from American coffee drinking culture.

  • People actually sat down and enjoyed their drinks. It was more than a drink, it was a relationship.

  • A place where people went to meet, talk, and appreciate a finely made coffee.

  • "This was what we need," I thought . This was my second eureka moment!

  • I told the owners of my vision, but they wanted to stay true to their current business of selling bulk items, not individual drinks. I didn't blame them.

  • Americans at the time didn't even know what a latte was!

  • I decided I would create my own coffee shop.

  • The challenge was trying to raise $1.6 million dollars in 1 year.

  • I spoke to 242 people, and 217 said "no" - that's a 90% no by the way.

  • They'd tell me it wasn't worth the money. That it wouldn't work.

  • That there was no real profit in such a business. I won't lie.

  • I was discouraged and I even questioned my idea. But growing up poor, I wasn't after profits or millions.

  • I was after my dreams to become a reality. I didn't get my full $1.6 million.

  • But I got what I needed to open my first shop, "Il Giornale." I made many mistakes in that first store.

  • But I learned very quickly and picked myself up until we were making annual sales of half a million dollars.

  • I was one step closer to my goal. But something was still missing.

  • Remember that shop I had to be apart of and worked for?

  • Well, soon after, the owners decided to sell their business.

  • I had a deep relationship with that shop and I just couldn't let it go.

  • So, in 1987, I bought their 6 stores for $3.8 million dollars.

  • And combined my stores with their 6 and became the CEO of Starbucks Coffee. You heard it correctly.

  • Starbucks was the first coffee shop I walked into, worked for, and eventually bought.

  • Although, it wasn't the Starbucks you know today. Over the years...

  • I managed to transform it into the drink shop I always imagined.

  • That people said was "dumb", a "bad idea", "wouldn't work".

  • It's grown to be a place that is more than specialty coffee drinks.

  • But a place to study, meet friends and feel comfortable.

  • There are now more than 26,736 Starbucks stores in more than 75 countries employing over 300,000 people.

  • But that's not where my successes lie.

  • I found my success when I was finally able to give back to every Starbucks employee, or...

  • Partners is what I call them, with stock options, free health care, dental care, retirement plans...

  • Adoption assistance, and paid college tuition for all of our partners.

  • My father passed away before he could see what I've done. But I think he'd be proud.

  • To see Starbucks providing hard working class people with benefits he wasn't able to enjoy or provide.

  • No, I wasn't the original founder of Starbucks Coffee Company.

  • But I had the goal to build a relationship between man and coffee.

  • And I made it into the Starbucks you know today.

  • Most of all, I had the dream to build a company that my father was never able to work for.

  • A company that treated their employees how my father and family wanted to be treated.

  • It was never about the money, the profits or the possible wealth.

  • It was about the people I would help.

  • That is my success.

  • That is my greatest achievement.

  • My name is Howard Schultz, and I am the rags to riches who built Starbucks Coffee Company.

  • Into one of the world's most recognizable brands.

I grew up poor in the housing projects of Brooklyn, New York.

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