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  • How, do you control rumors and gossip within an organization

  • That's pretty easy you just you just talked

  • About being you know getting out there with, the truth and your propaganda arm to outside your company it's, no different inside your company

  • You've got to make sure that people

  • Eat it's an interesting that when you work

  • We work with leaders sometimes you see people that i why i don't, want to share this with

  • My, people you know cuz, i don't know, what they might think like, there are they're thinking

  • Yeah, something that may be totally not true they're, not just sitting there not thinking anything because you're not sharing it with

  • Them they're coming up to their, own conclusions, which may be completely false or opposite but like

  • We say in the in the navy all the time you know perception is reality that becomes reality so you've got a

  • You got a you can defeat the gossip and rumors. By actually just sharing the truth be open, with. People and

  • And and and be in first out there with a, message so people get an understanding and even when horrible

  • Bad things go wrong extreme ownership right if if you take

  • Ownership for that and say hey listen this happened here's what we're doing to fix it here's what we're doing to turn things around

  • it's kind of the

  • People people are not gonna lose respect. For you in the organization, they're actually gonna, gain respect for you as a result something

  • We talk, about all the time so don't be afraid to do that

  • Again, just get the message out there and and be transparent and talk to folks

  • If you, don't tell people what's going on they're, gonna make up their, own

  • ideas of what's going on and the thing that i have to i

  • Have to, we have to, we have to take this just a little bit further right just a little bit further because

  • We talked, about transparency right, and that war gets thrown. Around all the time and

  • of the idea that you're just gonna you that the idea that, you're just gonna tell everyone exactly, what's going on and

  • That sounds great and it's like, hey i'm a fully transparent leader and i'm gonna, tell you what's going on but there's times

  • Where you actually, don't want to

  • Do that there's times where you have to maneuver and you have to be tactful and some of the things that you might tell someone

  • Actually is not the right thing to do now, and i i'm not saying

  • We're, gonna be dishonest with our people i'm not saying that

  • And i'm saying that transparency is a great thing but i mean just on a personal level

  • If leif's leaves up working for me and

  • he's

  • Not doing he's doing something horrible is the best way to go, about that to fully, true full transparency is hey life

  • You're, doing horrible at this

  • Is that the best way to do it in front of out the entire in front of thing right is that

  • Is that it's full transparency right hey i'm fully transparent, okay everyone welcome to the meeting today

  • By the way i just wanted to point out that life to missus numbers again, and he's a loser?

  • That might, be what i'm thinking that's fully transparent hey?

  • Guys, just beat and and you love this too right just being transparent leif's an

  • Laysa, loser he missed his numbers again, and you know, what i'm actually thinking, about firing him just in case anyone was wondering

  • So that's that's, my getaway to close the business friday did i do a

  • Good, job right so so let's not get carried

  • Away, right you know, what is the smart, way this smart ways to maneuver the smart, way is to say, okay?

  • Lace not doing what, he what he, no, wants to what he should be doing if i go and accuse him of failing?

  • What's his reaction, gonna be how is it so?

  • What i do instead instead i go i want to take ownership of it and so instead i said hey lafe you know. Hey

  • He comes and come to come come i laughs i want to talk to you bout a couple things so he comes to my

  • office or not in a public place and

  • Now it's hey, lafe, hey man i noticed that you you know

  • You, you missed your numbers and i'm thinking that maybe i'm not giving

  • You the kind of support that you need to get where you need to be is there anything else that you need

  • from me so that you can win

  • Again inside sure i'm thinking life, you pathetic loser you missed your numbers again

  • Right but i'm not gonna, do that so the full transparency thing i get it and?

  • it makes sense

  • but we do have to consider

  • The tertiary and the secondary and tertiary effects of the things that, we say especially as a leader you

  • What you say has a lot of impact as a leader and sometimes i see leaders they make a

  • Little off-the-cuff remark, about something you know. Oh that won't matter, oh?

  • Oh, okay, so it doesn't matter or so so this little thing you know

  • Hey, hey, boss we wanted to get this this task, done by this date is it still important

  • Ah doesn't matter, okay?

  • So it doesn't matter so what i was working on for last month and a half doesn't matter okay cool great

  • If i was fully transparent

  • So just be careful use tact

  • Use your, brain, yeah that's that's 100% correct i think you know

  • What i was trying to explain in the first situation is i mean i was having a conversation with a leader that

  • We work with, who was you know telling, me that there was a key leader in his team that didn't, want to share with

  • Any of his key leaders that

  • They, you know

  • They, they're, the!

  • He didn't, want to share with the key leaders that they were they were haven't having, some issues and having

  • Some dire straits wonder you know. Getting to a point, where they're wondering hey, i don't know. If we're gonna make payroll

  • You know a few months from now if we don't turn?

  • These things around but i don't, want to share that with

  • Them because i don't want him to panic mmm and when i when i heard that i was like?

  • What kind of panic are they, gonna have, when they find out?

  • Yeah, they can't make payroll but, no one told him of that and they thought everything

  • Was great so the pen is gonna be a hundred times worse yeah then

  • And that's that's the kind of transparency i'm talking, about we're like listen you need to go

  • And have a direct conversation to say guys here's, where we're at

  • Yeah, and that should be something to help get them in year be like listen, we have got to we've got to hit

  • These numbers we've got to get things, going, again, we gotta turn performance around or this is where we're?

  • Gonna be next quarter if we don't do that and i think those?

  • That's the kind of thing i'm talking about where you're not keeping the secrets is it not helping you out because

  • By, the way everyone knows the numbers right so they know. They already probably know

  • You're, in dire straits and they're thinking, well i better find a

  • Backup job and they're gonna leave and now you're an even worse straight so yeah absolutely

  • You, don't need, to hide information from from the team

How, do you control rumors and gossip within an organization

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Controlling Rumors and Gossip - Jocko Willink and Leif Babin

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    tangkwokfung posted on 2018/04/11
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