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  • hey guys what's up Stefanie the English coach here from EnglishFullTime.com

  • today I'm here with one of my students Long who recently joined my course

  • connect and communicate and we're going to talk about his recent success with

  • his English you know what he was struggling with before why he joined the

  • course and how he's doing now so hi Long how are you I'm good hi Stefanie so

  • before we begin could you just tell everyone a little bit about yourself

  • where you're from where you live how long you've been there that kind of

  • thing okay sure hello everyone my name is Long Nguyen I'm

  • from Vietnam originally but I've been in the States for about 20 years and I'm

  • currently working at University of Houston in IT field and outside of my 9 to 5

  • jobs I also have started building a business and have a business partner who

  • is a brilliant in market and you know in digital marketing she's really great

  • with communication and I let her handle all the communication with clients and

  • dealing with them but she said keep telling me that hey you need to work on

  • your communication skill because one day you're gonna do run this business our

  • company on your own so you need to step it up and you know improve the skill wow

  • you have me you know taking all the time you need to work on your skill yeah so

  • basically you've been living in the US for I think you said over 20 years right

  • or about 20 years yes and I think people are gonna find that really interesting

  • because a lot of times they think that oh if you've been living in the USA for

  • that long you're not gonna need help with your English by that time you

  • should be fluent confident fine etc so what can you tell people that kind of

  • think that way and think like you know oh once you live in the U.S. your

  • English is gonna be fine and perfect and you're not gonna have to worry about it

  • anymore that's true but it's also based on your

  • personality you know my personality is like a kinda shy quiet guy you know you

  • never like I try to avoid dealing with people but when you in a different

  • position when you run on the you have to deal with clients

  • constantly you know how to make client like you and offer you the job or the

  • business opportunity so I'm in a different position where I had to put

  • myself out and to deal with people issues mm-hmm exactly

  • okay so let's talk a little bit about how you found me online first of all do

  • you remember how you found me was it on Facebook or YouTube I think I saw a

  • couple of your videos popping up on my newsfeed I think I saw one video that

  • you would interview one of the software engineering from Brazil yeah Rene from

  • Ecuador that's a really popular video oh yeah okay yes and you talked to him and

  • I can see how confident he is even though his English is not that great you

  • know but you can see that he can have a conversations and and then he said that

  • within a very short period of time that he was able to get the confidence to get

  • in front conference and speak to a 1,000 people mm-hmm like oh my god this is

  • amazing you know I'm like okay let me see what

  • Stefanie had to offer on your mailing list

  • okay so that's it I just join your mailing list and then yeah then I

  • announced the course and then I guess we're one of the first students to join

  • and so yeah that's basically exactly what happened with Renee and what has

  • happened with so many students that I work with because at the end of the day

  • language skills take a lot of time to develop but as you've learned you know

  • confidence shifts they happen in our mind and they can happen instantly it

  • really all depends on your perspective how you see yourself how you see those

  • around you so thanks for sharing all of that and what I would love to do now is

  • just really start talking about the changes you've been experiencing because

  • we've done a couple coaching calls together and it's like the things that

  • you shared with me completely blew me away I was just like oh my gosh you did

  • what so talk to us a little bit about the changes you've been experiencing in

  • the last month and a half because you're still in the middle of this course like

  • that's the crazy thing you're not finished you're not close to finished

  • you're halfway through and yet you've already been having these amazing

  • results so tell us a little bit about what what's been happening sure so when

  • I first saw your email about connect and communicate you know and you can be a

  • little bit introduction about how I can improve my communication and like that's

  • it you know you just hit the nail right then for me because I'm like because I

  • need to work on my communication skills mm-hmm I'm pretty sure that I can invest

  • time and money on this course that helped me better myself you know

  • professionally yeah I think you were the first to jump on that so we talked right

  • away like as soon as you joined exactly I'm like hey I need to get it going

  • because I had so many things coming up to me so I need to talk to Stefanie as

  • fast as I can so I can improve my skill and people to practice with my clients

  • immediately so that's how I do it so I think when when I first talked to you I

  • was kind of really nervous I think and then you asked me what you nervous when

  • I was talking to you and I said yes you know was very nervous talking to a

  • native speaker mm-hm even though you live in the US and you speak with native

  • speakers on a daily basis right sometimes there's just like this lack of

  • confidence that we carry around and it's this huge burden and I know because you

  • know as you know I learned Spanish and I dealt with this myself so I'm bringing

  • all of that experience to really show you guys how to overcome this and Long

  • you started working on these things immediately you started connecting with

  • people immediately you started interacting in our private Facebook

  • group and just sharing progress in your results so what are some things you've

  • been able to do now that a month and a half ago you just weren't able to do

  • first I would think changing my mindset like

  • my way of thinking was all wrong you know like always doubt myself you

  • know like not confidence always worry about okay guys I'm gonna make a

  • mistake you know people gonna not gonna value my idea if I make a mistake

  • constantly worry about myself and then put negative all the negative talking to

  • myself instead of like you know hey you are an expert

  • on your field you have a lot of idea to share you are confident just like

  • everybody you know you are even more to some people that they don't know what they're

  • talking about exactly you were really putting yourself down and your expertise

  • down and basically letting the people around you dictate how you feel you know

  • that day at work rather than owning your expertise and saying yeah I'm an expert

  • I know what I'm talking about and I'm here to share my ideas and change the

  • world exactly instead of prepare myself to do that my mind was all worried about

  • oh my god I'm gonna make me say oh it's gonna be my turn what I'm gonna say but

  • I'm gonna say next okay so what about now like do do you

  • still deal with that do you still have them no not not no at all after I talked

  • to you I turn the table I'm an expert you know I had more confident now my

  • mind's clearer because all this worry is out of the door because I don't need to

  • worry about all that nonsense yeah do not just focus on what I know

  • and what I know it's best and try to communicate that across to my audience

  • yeah I just think that is so fascinating because this is a burden that you've

  • been carrying around for 20 years ever since you came to the states and have

  • been living there even though you've lived there for so many years and you

  • interact with native speakers on a daily basis constantly I can't imagine

  • constantly living with like a debilitating fear like that for decades

  • you know so obviously as the coach it makes me so happy to see you and other

  • students have results like this and really take the things that I say to

  • heart because it's like I see you guys they're struggling and I'm like no I

  • don't want you to struggle I want you guys to be confident because I see so

  • much in you I see your potential your intelligence everything and sometimes

  • you need someone to believe in you first and it helps you believe in yourself

  • right so you told me a couple things in our last call I think two things one you

  • stopped a guy on the street a photographer and ended up having a great conversation

  • with him and then also you went to some kind of

  • like teacher conference at your son's school and talked with the teachers and

  • basically what you emphasized was these are all things you never would have done

  • in the past so talk to us about those experiences yes that's right like I say

  • I'm a shy person so I avoid you know contact with human all the people

  • on the street you know I'm just like oh no eye contact

  • keep walk away keep walking don't talk to anybody

  • yes exactly so I feel awkward you know when when I had to talk to people

  • because I don't know what to do I'm not a good conversationalist I would say so I

  • think after I took your course there's a couple of homework assignment that give

  • me the inspiration to go do it you go go after those people when it whenever I

  • have a chance so I met a photographer who tried to take picture for clients and

  • just like just come and be very genuine and very engaged interesting on what he's

  • doing and I asked him hey are you a photographer professionally and he said

  • yes I'm like oh my god I have a new camera just like you have but I have no

  • idea how to work this thing maybe you can give me a few tips on how to use

  • this device you know this new camera that I have and he said sure why not

  • and I get his business card if you have and I try to follow up with him

  • like immediately first it's like who is this guy he didn't want to respond to me

  • he didn't remember you yeah he didn't remind remember me and I was like I

  • call him one and he was like having a dinner time and I told him oh it's not a

  • good time so how about I call you back and we set a time and he did he said hey

  • call me back tomorrow morning at 10 o'clock I did so I at 10 o'clock I text

  • him instead of calling this time text him and say hey we have an appointment

  • at 10 o'clock is it a good time so is it still a good time and I didn't hear from

  • him like an hour later mm-hmm I didn't give it up I text him again

  • I'd say I'm sure you are really busy but I just had this one question on how to use

  • his camera please give me a call back when you have time

  • immediately he called me back and then we just like talked on the phone I

  • talked about him where he from he actually running the business and try to get as

  • many clients as he can and then he showed me how to use how to work a camera so we put

  • face time just like you and I face time with each other and he showed me how to

  • work the camera perfectly that's awesome so this is basically a guy that you met

  • on the street you use strategies that you learned in the course to approach

  • him and to get him to talk with you and that's actually one of the trainings

  • that we have it's specifically called how to get people to talk with you you

  • got him to talk with you you were persistent you didn't give up and then

  • you ended up forming this pretty cool relationship with someone and then you

  • found things that you have in common you're both starting a business or both

  • in business you're both trying to get clients and that probably gave you even

  • more to talk about right the other day I was texting him and say hey how's it

  • going and it's like how is business going and I'm like yeah I just have two new projects

  • coming in and he said well I'm pretty sure you're very busy with this I'm like

  • yeah that's so cool so you still keep in touch it all started with a stranger

  • that you decided to take the initiative and approach on the street and and you

  • never used to be able to do something like that before no just like ignore