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  • Hello I'm Emma from mmmEnglish! Have you ever made a plan

  • with someone, but then realised that you need to change the plan or cancel it?

  • In English, you need to be careful about the language that you use to make sure that

  • you're doing it politely. Now, there's lots of reasons why you would need to

  • change your plans or cancel your plans in English.

  • Perhaps you genuinely can't meet someone because something more important or

  • urgent has come up. Perhaps you've double booked yourself

  • - and that means that you've made two appointments at the same time without

  • realising it, so you need to cancel one. And other times you might just be

  • feeling lazy or you just don't feel like meeting them. But of course, you don't

  • want to offend someone by telling them that! Cancelling plans can be a little

  • uncomfortable, a little awkward. So in this lesson I'm going to give you some

  • useful expressions that will help you to change or cancel your plans in English!

  • Now, these expressions will be useful for formal appointments that you've made,

  • like, at the doctors or the dentists, with a work client or a colleague, your child

  • school principal or even a Skype lesson with a new English teacher!

  • But they can also be used informally as well, when you've made plans to have a coffee with

  • friends or meet a date for dinner or even to cancel or change a meeting time

  • with a new friend that you've met online. So, the first thing you'll need to do is

  • "break the news" and this idiom means to tell someone something - especially if

  • it's something that they're not expecting to hear or it's bad news.

  • To "break the news" start with something like "I'm calling because..." or

  • "The reason I need to speak to you is..."

  • So if you're at a professional office, for example, you

  • could say "I need to cancel or change my appointment." If you're talking to a

  • colleague that you don't know that well, you could say "I won't be able to attend

  • the meeting on Thursday." But with a colleague that you do know well, you

  • might say "I can't make it to the meeting on Thursday." It's a little more informal.

  • And, with a friend you could say "I can't make it to dinner on Friday."

  • Now, these expressions are great if you're cancelling or rescheduling in a

  • reasonable amount of time, you know, with enough notice. But let's be real,

  • sometimes we aren't as organised as we want to be and we need to change or

  • cancel an appointment without much warning, right? Perhaps the meeting or the

  • appointment is tomorrow or it's even the same day! So then, you really should

  • include an apology. It's polite to include an apology any time that you

  • change plans but if you do it at late notice you must apologise and you can do

  • that simply by adding an introduction to your sentence. "I'm really sorry, but... I need to cancel."

  • "I'm so sorry for the late notice, but... I need to cancel."

  • "My apologies, I need to cancel." Now, that 's quite formal, that last example - best in an email or in

  • a very formal situation. So, to "soften the blow" and that idiom means to make a bad

  • situation less serious. To "soften the blow"

  • you could add "I was really looking forward to it!" Now this helps to reassure

  • the person or tell them that you're upset that you can't make it and that

  • you still want to meet them at some stage in the future.

  • "I was really looking forward to dinner on Thursday." "We were really looking

  • forward to meeting you!" "I was looking forward to seeing your new office!"

  • Okay, so you've broken the news, you've cancelled your plan and you've

  • apologised. So now, you need to explain why you cancelled. It's polite in any

  • situation to offer a reason why you have to cancel. But you might not want to

  • explain all of the details, especially if you don't know the person well, it might

  • be a personal reason or it could be embarrassing! At times like this, you can

  • use the expression "Something's come up." "Something has come up." Now, this is a good

  • expression to cancel an appointment with someone that you don't know and most

  • English native speakers will understand this expression. They'll understand that

  • it's not possible for you to attend the meeting or the appointment and there is

  • a reason but you don't want to explain why and that's perfectly acceptable!

  • Especially with formal appointments in a professional context or with people that

  • you don't know well. "Something's come up and I need to reschedule." It's perfectly acceptable!

  • But don't use this expression with friends or close colleagues because

  • they might feel a little offended that you don't feel comfortable enough to

  • explain why. Usually with friends, you can be a little more honest, right? So if you

  • don't mind explaining why you had to cancel or change the plans, you can

  • simply explain why. "I was really looking forward to dinner on Thursday, but I'm

  • flying to Sydney on Wednesday night for work." "I'm really, really sorry. I've had

  • such a busy week and I've double-booked myself!"

  • "I've been feeling under the weather all day. Is it okay if we postpone dinner until I'm feeling better?"

  • So now the last thing that you need to do is reschedule your

  • appointment - to make another time. Since you're the one who's cancelling or

  • changing the plans, you should try to reschedule the meeting by offering some

  • suggestions. "Can we reschedule? I'm free at 3 p.m. on Friday." "Can we try for

  • Tuesday instead?" It's a little more informal. Now these ones are better for

  • appointments, more formal appointments. "Is it possible to reschedule?" "Can I make a

  • new appointment time?" So do you want to see some examples of all of these elements together?

  • "I'm so sorry, Sarah. I was looking forward to catching up on Friday, but my boss has asked me to work late,

  • so I won't be able to make it. Can we reschedule to Monday?"

  • "My apologies, but I can't make our meeting this afternoon. Something's come up. Are we able to

  • reschedule to next week?" "Hi Farah! I'm really looking forward to meeting you on

  • Skype, but I have to apologise because I need to cancel our meeting. I was

  • confused by our time zone difference, so I need to reschedule

  • to later in the evening. Is 7pm okay for you?"

  • Well that's it for this lesson, I hope that you've learned a few new useful expressions

  • that can help you to cancel appointments or change meeting times in English.

  • Make sure that you subscribe to the mmmEnglish channel right here

  • so that you never miss a lesson! You can do that just by clicking that red button there.

  • And don't go anywhere just yet! There are lots and lots of other lessons here on

  • the mmmEnglish channel, like this one or this one.

  • Thanks for watching and I'll see you next lesson. Bye for now!

Hello I'm Emma from mmmEnglish! Have you ever made a plan

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