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  • Now we've all done things we regret

  • I, for one, once called my male maths teacher 'Mommy'

  • So I regret that

  • But sometimes when we do things we regret, we need to say sorry

  • And this video is going to be all about Britain's favourite word

  • the word 'sorry'

  • So anyone that's been to England before will know that the English just love saying sorry

  • we say it when it's not necessary, we say it when it is necessary

  • but it's part of our culture and it's what we consider to be polite!

  • So this lesson is going to tell you about the many ways in which you can say sorry

  • And then also different situations in which you should say sorry

  • And we'll talk about some slang ways that you can say sorry

  • And then what to do if words just aren't enough

  • Before we get started I'd just like to remind you that if you want to really practice your English then you should sign up to italki

  • Which is a fabulous website that puts you in contact with professional, qualified, native teachers

  • of all the languages really but especially for English on this channel!

  • And if you click on the link on the description box you will earn 100 free italki credits

  • as soon as you make your first purchase

  • so that's basically a buy one get one free on the lessons

  • so make sure you check that out

  • Ok, back to the class!

  • Ok, so, how to apologise in English

  • Part one of this video

  • Well, the most basic way is...sorry

  • so sorry is good if you're in a hurry

  • if you bump into someone on the street

  • or if you step on someone's shoe

  • you can just say 'oh sorry', 'sorry'

  • So, if you want to say a little more than that you can say 'I'm sorry'

  • And if you want to go even further you can put an interesting word in between the 'I'm' and the 'sorry'

  • like 'so', 'incredibly', 'terribly', 'really'

  • Oh I'm terribly sorry, Oh I'm so sorry

  • Then, if you actually want someone to forgive you, you can say 'please forgive me'

  • or forgive me for asking but...

  • But don't overuse it cos it will sound like you're a bit pathetic

  • 'forgive me forgive me'

  • Then we've got 'excuse me'

  • Now this can be used in a variety of situations

  • If you need to get past and somebody is blocking your way

  • you can say 'Oh excuse me, can I just get through?'

  • excuse me, excuse me, excuse me...

  • You can also say it when your body lets out some gas

  • Oh! excuse me!

  • And also you can use it to get attention

  • So 'excuse me everyone, excuse me, can you listen to me now?'

  • So sometimes I'll use that in my classes

  • another one that means exactly the same as 'excuse me' but with an additional meaning

  • is pardon me

  • Pardon me we can use in the same way as excuse me

  • but also if we want to interrupt a conversation

  • So 'Oh, pardon me but can I just butt in here?

  • If you've really done something quite bad or you've really messed up

  • Then you might want to say something a bit stronger

  • than sorry so you can say 'I owe you an apology'

  • I'd like to apologise

  • and 'apologise' is much stronger and we often use it in written emails

  • If you want to send a letter to your boss apologising for your behaviour

  • Then you can say 'I sincerely apologise for what happened yesterday'

  • Or..'I take full responsibility for my behaviour'

  • Let's move on to part 2, which is about how to say sorry for being late

  • because being late in England is very very rude

  • In some cultures it's accepted, in England it's not

  • The most basic one is 'Sorry I'm late'

  • You can also say 'sorry for being late'

  • Or my personal favourite 'sorry for keeping you waiting'

  • sorry for keeping you waiting

  • That one's quite nice

  • Ok, on to part 3: slang words for sorry

  • Now if I were you I would only use these with friends, ok? Not in a work or professional situation

  • the first one is 'whoops!'

  • Ok so maybe you've dropped someone's phone and you go 'Oh, whoops!'

  • Another one you can say is 'Oh, my bad!'

  • that's another way of saying 'Whoops, sorry'

  • And the last one which is a terrible word that you shouldn't use

  • this comes from the texting culture

  • Soz

  • Ok, and soz is a word that normally you will see in text messages

  • I don't think people actually say that..actually they might

  • (don't say that!)

  • Ok part 4: bad news

  • Ok so maybe someone's pets died, maybe someone's lost a family member

  • or maybe someone didn't get a job or something

  • So in this case you can say 'I'm so sorry to hear that'

  • You wouldn't just want to say 'Aaah...sorry...'

  • No..I'm so sorry to hear that or 'I'm so sorry to hear that you didn't get the job'

  • or 'I'm so sorry to hear about your dog'

  • If someone has died you can say 'I'm sorry for your loss'

  • ok...that's a very normal thing to say at funerals

  • So whilst you're saying sorry, your body language is very important

  • If you realise you've done something wrong

  • Maybe open your eyes wide and put your hand over your mouth

  • like 'ah! sorry'...like this

  • It's very important to maintain eye contact so that you look sincere

  • Like you really mean what you're saying

  • If you want to make your apology look even more sincere

  • Then whilst you're saying it you can put your hand on your heart

  • I'm honestly so sorry for what I did yesterday.

  • And that's just a way of showing that you are honestly apologising for what you did

  • Finally, what can you do if words are just not enough

  • Ok, if you've done something so terrible or you've messed up so badly

  • that sorry doesn't cut it

  • Well the most common way to say sorry without saying the word 'sorry'

  • in England is to give flowers

  • to give a bottle of wine

  • or to give a handwritten card

  • Ok well that is it for my lesson on how to apologise in English

  • If you ever come to England make sure that you've got these words mastered

  • and all of the correct body language

  • and let's hope that you guys never have to say sorry to me

  • Make sure that you connect with me on all of my social media

  • And I'll see you all for another lesson very very soon! Mwah!

Now we've all done things we regret

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