Subtitles & vocabulary
How to give great customer service: The L.A.S.T. method
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aab1959honda posted on 2017/01/07Save
Video vocabulary
approach
US /əˈprəʊtʃ/
・
UK /ə'prəʊtʃ/
- Verb (Transitive/Intransitive)
- To get close to reaching something or somewhere
- To request someone to do something specific
- Noun (Countable/Uncountable)
- Means of reaching a place, often a road or path
- Request of someone with a specific goal in mind
A2TOEIC
More pretend
US /prɪˈtɛnd/
・
UK /prɪ'tend/
- Verb (Transitive/Intransitive)
- To act as if something is true when it is not
- Adjective
- Not real; imaginary.
A2TOEIC
More situation
US /ˌsɪtʃuˈeʃən/
・
UK /ˌsɪtʃuˈeɪʃn/
- Noun (Countable/Uncountable)
- Place, position or area that something is in
- An unexpected problem or difficulty
A1TOEIC
More experience
US /ɪkˈspɪriəns/
・
UK /ɪk'spɪərɪəns/
- Countable Noun
- Thing a person has done or that happened to them
- An event at which you learned something
- Noun (Countable/Uncountable)
- Knowledge gained by living life, doing new things
- Previous work in a particular field.
A1TOEIC
More Use Energy
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