Subtitles & vocabulary
Dealing with Complaints
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Jerzy posted on 2016/10/12Ever had to deal with a tricky customer complaint or an order gone wrong? This video dives into realistic business calls, showing you exactly how to handle issues like order discrepancies and price disputes with simple, practical language. You'll pick up useful phrases for workplace communication that you can use right away!
Video vocabulary
wrong
US /rɔŋ, rɑŋ/
・
UK /rɒŋ/
- Noun
- Action that is harmful, unjust or illegal
- Adjective
- Not morally or socially acceptable
- Not right, incorrect; not true; bad
A1TOEIC
More hear
US /hɪr/
・
UK /hɪə(r)/
- Verb (Transitive/Intransitive)
- To be aware of sound; to perceive with the ear
- To be told or find out information or facts
A1
More late
US /let/
・
UK /leɪt/
- Adverb
- At a time after the expected time
- Adjective
- Happening near the end of a given time
- Having died; having held some position recently
A1TOEIC
More Use Energy
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