Subtitles section Play video Print subtitles Good afternoon. On a Friday afternoon, look at this crowd, that too before a long weekend, and I know all of you have come here just to listen to me, right? I know you didn't. My name is Ravi Pendse. I have the privilege and honor to serve as Vice President and Chief Information Officer, which means I actually work for all of you. It's my pleasure to welcome you to our Distinguished Lecture Series, Leadership in Technology, and the goal of this series is really to bring transformational technology leaders to Brown campus to help engage with us in a dialogue to help and enhance our amazing students-- and so many of you are here today, that's great-- our wonderful faculty, and our dedicated and innovative staff. Did you use a smartphone today to perhaps pay for that cup of coffee or to download music and listen to music from Spotify or perhaps to do many different things, and you're shaking your heads, right? If you did, chances are some of the information that you consume came from servers made by Dell. Most businesses and universities, Brown included, are exploring ways to mine and analyze data and to derive insights from data. Did you know that a lot of data analytics that are powered at, say, Netflix or Hulu and many other businesses, come from engines-- data analysis engines-- actually made by Dell? If you're thinking about information security and privacy-- and I think about it every day-- one of the strongest and largest security profiles-- a company and products-- come from Dell in the company called SecureWorks, and did you know they're right here in Providence, employing hundreds of cyber security professionals? And so great opportunities to engage and partner. And oh, by the way, if I didn't mention, Dell happens to also make some pretty good desktops and nifty laptops. So talk about imagining. Imagine you are 19. For me that imagination is not so easy, but for many of you, you are already 19-- that age frame. Imagine you're 19, sitting in your dorm room. You have $1,000, and instead of going to your next vacation you decide, you know what? I'm going to start a PC company, and I'm going to take on the likes of IBM. That is the story if Michael Dell, our speaker today. Michael Dell, who is the Chairman and CEO of Dell, founded his company in 1984 in a dorm room at University of Texas. Michael's vision for technology fundamentally changed that technology business. He was the first one to establish a company that was directly marketing to consumers over initially-- believe it or not-- over phone, and then later on using the web. That was the first company. Only eight years after he started the company, in 1992, Michael became the youngest CEO to be on the Fortune 500 list. Michael and his wife, Susan, understand the importance of giving back. In 1998, they established Michael and Susan Dell foundation to provide philanthropic support to a variety of global causes. To date, they have given-- donated over $1 billion, and their generosity continues. In June 2014, Michael was named the United Nations Foundations first Global Advocate for Entrepreneurship. He serves on many, many boards and committees and too many to list here, but I wanted to share some other facts that you may not be aware. Michael tends to be incredibly competitive-- surprise, surprise, right-- and sometimes impatient. When he was in third grade, he applied for a GED. Think about that. Third grade. I know. He was an over-achiever. What can I say? He's incredibly competitive, as I told you, and on a given day bikes to work for about 22 miles every day. Very active on Fitbit as well, so typically leading among his Fitbit friends. I did a few miles this morning and decided to check out how Michael was doing. Bad idea. I lost miserably. Now, one area that I'm kind of competitive, I'm coming close to Michael, is in the area of Twitter followers. We are only a million apart. I have about 200 followers, and you can guess how many he has. It is my pleasure and honor to introduce Michael Dell, an amazing CEO, a caring and compassionate leader, and a friend. Michael. [APPLAUSE] Thank you. Thank you very much. Thank you for the kind introduction, Ravi. Welcome, Michael. I know there are lot of institutions and organizations which obviously want you to go and have a conversation, so I'm so glad that you took time to come to Brown University. Thrilled to be here. Thank you. Thank you. Just so you know, this is going to be an interactive event. Michael and I are going to engage in some dialogue initially. Later, you will have an opportunity to, of course, ask Michael questions. There are microphones on both sides that you can use, and I'll let you know when you can start lining up so we can use your time and Michael's time efficiently. Please note, however, that this event is being live streamed as well as recorded, just so you know. So Michael, you want to get started? Great. All right. So Michael, as we talked about the fact that you started this company when you were barely the age of many students here in our audience, from your dorm room, so can you recap for us how the journey began? How did you go from being a pre-med student, as we know, to suddenly deciding on starting a PC company and taking on the likes of IBM? Can you share some thoughts with us, please? Sure. Well, I could tell you I didn't have this in mind when I started. I didn't know that I would be here today and that all this would happen. What was happening in the early 1980s was, it was sort of the dawn of the microprocessor age, and I had been kind of fortunate in that when I was in seventh grade I was in this math class, and this is even before there was such a thing as a personal computer. There were teletype terminals, and you could write a program on the teletype terminal, you send it off to a bigger computer and the answer would come back, and I was just kind of fascinated by that and enthralled by that, so I started learning everything I could about this. And when I was in high school, some people would like to soup up their cars. I was souping up computers, so I was playing around with microprocessors and circuit boards and trying to understand all that, and one of the things I saw was that the way the products were sold, it took a long time for the latest, best technology to get to the actual user, and it cost a significant multiple of the actual cost of the components. And to me it seemed kind of a criminal that it took so long, and why does it cost-- if it's only $500 worth of parts, how come they're selling it for $3,000? And so the initial business was really not necessarily in PCs. It was in upgrade kits for PCs and then very shortly thereafter, we started making our own PCs. And just a little bit backwards, I was a freshman at the University of Texas, and I was pre-med, and I had organic chemistry, and this is really hard stuff, and I'm thinking, there's got to be an easier way to make a living than this stuff. I'm sure a lot of Brown