Subtitles & vocabulary
Great Customer Service at Sean MacPherson's Ludlow Hotel NYC
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Cai Xin Liu posted on 2016/09/08Ever wondered how hotels handle tricky reservation issues? This video dives into a real-life customer service story at Sean MacPherson's Ludlow Hotel NYC, showing you practical ways to recover from guest problems and offer constructive criticism. You'll pick up useful phrases for workplace situations and learn how managers tackle these challenges!
Video vocabulary
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US /ɛnˈtaɪr/
・
UK /ɪn'taɪə(r)/
- Adjective
- Complete or full; with no part left out; whole
- Undivided; not shared or distributed.
A2TOEIC
More place
US /ples/
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UK /pleɪs/
- Transitive Verb
- To put someone in a particular type of situation
- To put something in a certain location or position
- Noun (Countable/Uncountable)
- Particular location, area or region
- A position in a sequence or structure.
A1TOEIC
More kind
US /kaɪnd/
・
UK /kaɪnd/
- Adjective
- In a caring and helpful manner
- Countable Noun
- One type of thing
A1TOEIC
More great
US /ɡret/
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UK /ɡreɪt/
- Adverb
- Very good; better than before
- Adjective
- Very large in size
- Very important
A1TOEIC
More Use Energy
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