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  • MALE SPEAKER: Hello, everyone.

  • How are we today?

  • Give me a cheer.

  • Excellent.

  • I'm very pleased to welcome Charles Spence to Talks

  • at Google.

  • Charles Spence is a professor of experimental psychology

  • at Oxford University, and a gastrophysicist,

  • working at the interface between chefs,

  • food companies, and technology.

  • I've seen the slides.

  • They look incredible.

  • Please join me in welcoming Charles

  • with a round of applause.

  • CHARLES SPENCE: OK.

  • So it's a pleasure to be with you here this lunch time,

  • and tell you a little bit about the research we

  • do in Oxford, but also with food companies and chefs

  • around the world.

  • It's sort of this interface of psychology, neuroscience,

  • technology, and fine dining, it has

  • some of the insights that are emerging from the latest

  • kind of research at this kind of interface,

  • are starting to work their way out to home dining,

  • to a variety of real world situations,

  • to hopefully allow us all to eat a little more

  • healthfully in the future.

  • And it's all kind of premised on this idea of the perfect meal,

  • the title of the book.

  • Just feel the weight in your hands and you'll know,

  • there's quality there.

  • And the opening quote from the book, from MFK Fisher,

  • is one that kind of inspires a lot of our thinking.

  • "That once at least, in the life of every human,

  • whether he be brute or trembling daffodil,

  • comes a moment of complete gastronomic satisfaction.

  • It is, I am sure, as much a matter of spirit as of body.

  • Everything is right.

  • Nothing jars.

  • There's a kind of harmony with every sensation

  • and emotion melted into one chord of well-being."

  • If we all think back in our past over the last few years,

  • we've all had that kind of perfect meal experience.

  • My colleagues sort of think, well, we

  • can't study it, because it's kind of different for each

  • and every one of you.

  • Maybe for some of you, it's going for your gastro tourism

  • to some fancy Michelin starred restaurant

  • on the other side of the world.

  • For others, it might be nothing more complex

  • than a picnic on a summer's day in the English countryside.

  • Different for each and every one of us,

  • but I think that we can sort of study that perfect meal, what

  • makes it great, try and extract some generalizations

  • can be used in everyday life to kind of nudge our meal

  • experiences in the right direction

  • to be more stimulating, more engaging, more

  • memorable, and perhaps more healthy as well.

  • I'm certainly not the first to think about the perfect meal.

  • It is a topic that goes back at least a century.

  • You find some the first sort of mentions from 1894

  • from French chemist, Berthelot, talking about the perfect meal

  • and what it would be like sometime around about today.

  • And for all of the chemists, for the feminist writers,

  • and also for the sort of serious scientists,

  • it was this, the meal in a pill.

  • So he was imagining in 1894, thereabouts, what

  • it would be like in a century.

  • And the idea of sitting down to eat

  • and wasting an hour of your day with a multi-course meal

  • seems bizarre.

  • Surely in the future, we'll have a pill, we'll pop it.

  • And that will sustain us through the day

  • and we'll need nothing else.

  • Just take this quote from-- where has he gone?

  • "Looking Forward: A Dream of the United States

  • of the Americas in 1999," written in 1899 by Arthur Bird.

  • "In order to save time, people in 1999,

  • often dined on a pill, a small pellet which contained

  • highly nutritious food.

  • They had little inclination to stretch their legs

  • under a table for an hour at a time

  • while masticating on an eight course dinner.

  • The busy man of 1999 took a soup pill or a concentrated meat

  • pill for his noon day lunch.

  • He dispatched these while working at his desk."

  • So he could be more efficient as a result.

  • That's what they thought was going to happen in 1999,

  • but it has not come to pass obviously.

  • And why not?

  • Because I think food is so much more than just

  • about nutrition and sustenance.

  • There's a whole sort of psychology

  • behind our experience of food, the way we eat

  • and what we enjoy eating.

  • And that is the theme for the book, "The Perfect Meal."

  • Myself, I worked together with Betina Piqueras-Fiszman,

  • my co-author, working in a psychology department

  • at Oxford, trying to understand the factors that

  • make one meal experience better than another

  • or that it can ruin a great evening simply

  • by just getting one sensory cue or trigger wrong.

  • And this is what we can think of as gastrophysics,

  • the new sciences of the table, which means since 1984, when

  • Harold McGee came out with his "On Food and Cooking,"

  • that was a whole three decades we've had,

  • a little over, of sort of science in the back of house,

  • science in the kitchen, science of new techniques of food

  • preparation, a rotovaps and sous vide and all sorts of stuff,

  • changing the way that food is prepared,

  • at least in the hands of some chefs.

  • We've also had the kind of emergence

  • of all sorts of new ingredients as well

  • to deliver textures and spumes and foams

  • and all kinds of stuff we had never had before.

  • Three decades, that's taken us a long way,

  • and it's certainly changed the way

  • that we eat, at least sometimes, but it's

  • all science in the kitchen.

  • Where I think it's changing now, and that's

  • kind of the idea of gastrophysics,

  • is it's science moving to the front of house,

  • to the dining tables, in the restaurants,

  • because they're easy to study, or can be, through to the home

  • dining, anywhere where we eat.

  • It's a science of the diner.

  • And it's gastrophysics.

  • So it's gastronomy, we're interested in high end

  • food in the first instance.

  • But also physics from psychophysics,

  • which is the kind of psychology, the measurement

  • of the human-- what different inputs lead

  • to different kind of outputs.

  • Normally it's done with lights and sounds

  • in front of a computer screen, but we want the gastrophysics

  • of real food experiences.

  • Study what matters, what doesn't matter, and how to create

  • insights that are actionable in the matter where or who

  • you might be serving food to.

  • I keep coming back this sort of thing,

  • that food is so much more than just about food.

  • So, imagine yourself as the chef,

  • and you've learned all the techniques.

  • And until recently you'd kind of think, well,

  • if I know I source my ingredients locally.

  • I prepare them beautifully.

  • Perhaps I give a little attention

  • to how the food appears on the plate.

  • If I do all that, it'll be enough.

  • I can deliver great meal experiences.

  • But in fact, I think, you need to know

  • about the mind of the diner as well in order

  • to change people's behavior for the better

  • to deliver great meal experiences.

  • What I'm seeing now, kind of inspired

  • by the likes of Ferran Adria in Spain and Heston Blumenthal,

  • just up the road in Bray, is a whole generation of young chefs

  • who are popping up, starting up, opening gastropubs,

  • culinary artistry events in the UK

  • and elsewhere, who for the first time are thinking,

  • I need to know how to make great tasting food.

  • But on top of that, I want to know

  • what's going in the head of my diner or order

  • to really meet their expectations

  • or completely confound their expectations.

  • But I need to know what's in here.

  • So a couple of examples of why you need to know more than just

  • about how to prepare food well.

  • First one is this kind of ugly beast

  • of the deep, the Patagonian toothfish that has been

  • on restaurant menus for years.

  • It just was never very popular.

  • Would you order it yourself on a menu in a restaurant?

  • Probably not.

  • If you saw the picture, definitely not.

  • But simply a little bit of rebranding

  • calling this Chilean sea bass, exactly the same fish,

  • looks still as ugly.

  • But suddenly sales increased by 1,300% in Australia,

  • North America, in the UK simply by change of name,

  • completely changes our food behavior,

  • what we choose to eat and what we don't.

  • Sure, great food, but on top of that,

  • you need to know what to call it.

  • Another kind of classic example of why the chef, I think,

  • needs to know about what's going on in the diner's mind.

  • Here we have a dish, and within the blink of an eye,

  • your brain has decided what it is.

  • Your brain is a prediction engine,

  • trying to figure out where the nutritious

  • food is in the environment.

  • So you see that and within 150 milliseconds,

  • your brain's decided, yeah, that's probably ice cream,

  • probably cold, probably sweet.

  • I'll probably like it.

  • Maybe I'll have a scoop later.

  • But I'd have to go to the gym.

  • And probably the flavor is a red fruit,

  • a raspberry or strawberry, something like that.

  • All went through your mind without you thinking, just

  • in the blink of an eye or less.

  • But the only problem is, that's not

  • the flavor of this ice cream.

  • So this is actually a frozen savory ice, popular in the UK

  • a century ago.

  • And this comes from the Fat Duck Kitchens.

  • So it could be a smoked salmon ice cream or a frozen crab

  • bisque ice cream.

  • So the chef makes this dish, maybe

  • is the world's top chef at the time.

  • He thinks it's seasoned perfectly.

  • It fits into sort of the theme of historic dining.

  • He brings it out and gives it to some of his preferred guests

  • who are regulars at the Fat Duck restaurant.

  • But when they put it in their mouth and they taste it,

  • they're going to go, ugh.

  • I didn't like it.

  • It's too salty.

  • But the problem was, the chef thought it was perfect.

  • He's the world's top chef.

  • But the diner said, no, it's too salty, pulls a funny face,

  • does not like at the time and does not

  • like it when they come back two or three weeks later.

  • It will remain salty in their experience.

  • The problem here is a matter of expectations.

  • Because the diner was thinking it

  • was going to be a sweet-tasting strawberry or raspberry ice

  • cream.

  • In fact, it was savory and salty.

  • Their expectations were disconfirmed.

  • They didn't like it.

  • Whereas if I just tell you before you

  • put a spoonful of this to your lips,

  • that this is food 386, a term that means nothing

  • to any of us, kind of vaguely scientific sounding.

  • But that title for the dish is enough

  • that when I give you, here, a spoonful of my new dish,

  • food 386, suddenly when you taste it,

  • you'll kind of withhold your expectations

  • and it will taste seasoned just right, the way the chef

  • experiences it.

  • So no matter what you do in the kitchen,

  • if you don't know the expectations of your diner,

  • you can't really predict how they're

  • going to respond or optimize the meal experience.

  • And if vision is so important, we

  • might think about the future of food.

  • Here we've got original sushi on the left, augmented reality

  • sushi on the right.

  • This, we were working with Katsu Kojima over in Japan.

  • There was about 70 vision scientists

  • thinking about a time, sometime in the future, when maybe we've

  • fished the seas to extinction of all our favorite sushi fish.

  • Could we, with our headset, like the one

  • you see there on the bottom right here.

  • Maybe you've been watching your movies.

  • Then you have your dinner and we can give you

  • the visual impression through the headset, of your best

  • tasting, now extinct fish on your sushi,

  • feed you the other one, and maybe

  • for what you eat, but eye is so important,

  • you have as good an experience as you

  • would have done if you could somehow still find

  • that now extinct fish.

  • Possibly.

  • Possibly not.

  • But again, it's this idea of using technology

  • and our knowledge of neuroscience

  • to deliver new, different food experiences.

  • Sometimes just more stimulating than anything we've had before.

  • At other times, trying to think about how

  • to nudge people towards healthier eating behaviors.

  • OK.

  • And food, as I say, it's so much more than about food.

  • It's about the naming and about expectations.

  • But it's also about mood and those we dine with.

  • It's kind of social, fundamentally

  • a social activity.

  • So I see chefs who think, as they

  • have done for decades, about palate cleansers.

  • We're in for a fancy meal.

  • We should have a palate cleanser to clear up palette

  • before the first of the chef's real dishes comes out.

  • And what will that be?

  • That will be maybe a lime sorbet,

  • something acidic to cut through something, apparently,

  • on your tongue.

  • But I think maybe the tongue is the least interesting bit

  • of our experience of flavor.

  • We experience flavors here in the brain.

  • So if I want to clean your palette, what I really

  • want to do is clean your mind, a mental palate cleanser

  • to get you into the right mood.

  • Because I know if you're in the right mood,

  • you'll enjoy the food that much more.

  • And this is the intuitive solution

  • of the Chef Denis Martin, who has a two Michelin star

  • restaurant in Vevey in Switzerland

  • between Charlie Chaplin's final resting house and Nestle

  • headquarters.

  • He's got two Michelin stars.

  • He kind of wants the third one.

  • Hasn't quite come yet.

  • Has a single sitting dining experience,

  • based in a knitting museum, which might

  • be part of the problem there.

  • But it's very inventive.

  • It's smoke and mirrors and all sorts

  • of great, molecular or modernist culinary practises.

  • When you go for that single sitting dinner service,

  • you all arrive, you're there at 7:00.

  • And you think well, we're all here now and you look around.

  • And there's nothing on the tables, no knives, no forks,

  • no glassware, nothing, just this sitting on the middle

  • of each and every table.

  • And people would wait and think, well, I'm

  • sure the first course is going to come out sometime soon.

  • But it won't.

  • Nothing will happen until some curious diner picks that thing

  • up off the table, wondering whether it's

  • the salt or the pepper shaker with a kind

  • of peculiar Swiss twist.

  • When they do that, when they pick that little device up,

  • look underneath, it's a silly, one euro toy.

  • It'll make a mooing sound.

  • The diner will laugh in surprise.

  • And then within a few moments, every table

  • in that two Michelin star restaurant

  • will have their moo cows in the air,

  • a chorus of mooing cows in a restaurant full of laughing

  • diners.

  • The mood has been elevated, enhanced,

  • and that is the moment when Denis

  • brings out the first dish, the mental palate cleanser.

  • Very simple, very easy.

  • I see other chefs in culinary institutes

  • trying to think about how to elevate the mood.

  • Do you put joke cards on the table?

  • Or do you play some sort of musical video clip

  • that makes everyone laugh like the laughing policeman

  • or that video you see it on YouTube of those four

  • quintuplets of babies.

  • One starts laughing and that's starts the next one

  • and that starts the next one.

  • And they just cannot stop.

  • You can't watch that video without yourself laughing,

  • I think.

  • And that could be a nice mental palate cleanser.

  • Because food is always so much more than just about the food.

  • It's all happening up here in your mind, rather than,

  • I think, on your tongue or in your mouth.

  • So we're looking how to work sometimes

  • with some of the top chefs to see how they have delivered

  • brilliant dining experiences and trying

  • to turn that into research or science and then kind of export

  • it out to whoever else.

  • But very often, we sort of work more these days

  • with younger chefs, those who have,

  • for the first time started to think

  • about the minds of their diners.

  • And think about some of the simple tricks

  • that they could utilize to enhance

  • the quality of their food.

  • And it's not about using these tricks to serve

  • bad food that will seem good.

  • It's about using the best of your culinary skills

  • together with the best of gastrophysics

  • to deliver something better yet again.

  • And here we have the results from a restaurant study

  • done in Scotland last year.

  • We have 140 diners in a Scottish hotel in a fancy restaurant.

  • Half of those diners are served this dish of Scottish fish

  • for their main course, but they're given a heavy knife

  • and fork in their hands.

  • The other half of the diners are eating

  • the same food on the same day in the same restaurant

  • have been given the light canteen knife and fork instead.

  • They're all eating the same food.

  • We asked them, how much do you like the food?

  • How artistic does it seemed to be plated to you?

  • And in this context, how much would you

  • be willing to pay for that dish in a place like you are today?

  • And what we find, with the heavy knife and fork in hand,

  • is people think the food looks more artistic

  • and they're willing to pay significantly more

  • for exactly the same output from the kitchen.

  • A trend towards increased liking didn't quite

  • reach significance here.

  • So when I go to those kind of gastropubs

  • and these young chefs popping up in the Oxfordshire countryside,

  • near the Oxford department, I see

  • them so passionate about the food

  • that they're trying to create.

  • But sometimes, they think well, we can't afford heavy cutlery.

  • It's an expensive investment.

  • But you see results like this and say, no,

  • the way to the knife and fork should not

  • matter to a tasting experience, but it does.

  • And if you go, and you think carefully next time you

  • go to the Fat Duck Restaurant, and you finally

  • get the cutlery, on course three, four, or five,

  • you realize how heavy it is, and realize, intuitively perhaps,

  • the culinary team have worked that into the experience.

  • So heavier cup, heavier glass, heavy can,

  • seems to-- heavier book I think as well,

  • seems to make the thing even better.

  • I say, the other chefs, they care so much about the food.

  • And you go to an Indian restaurant in Oxford

  • with an up and coming chef and he's passionate about the food.

  • But he doesn't think about the music.

  • And you're there in the middle of July,

  • eating this Indian food, and the restaurant manager got his iPad

  • on, blaring out Christmas carols or something else that's

  • completely incongruent with the food, with the time of year,

  • and it does spoil, to some degree, the experience.

  • You cannot just concentrate on the food all the time.

  • Out brain is picking up this stuff

  • about the lighting, the smells, and music, the chair we're

  • sitting on, even the table we're sitting at

  • as well as the waiter, that cutlery,

  • and integrating it into a final judgment

  • about how much we like that food and how much we

  • enjoyed the experience.

  • I also want stress, while some of the underlying neuroscience

  • is kind of complicated, some of the insights, I think,

  • are very actionable and quite simple

  • for any chef, wherever in the world they might be working.

  • And here's another sort of simple one

  • that's come out of our work with the Alicia Foundation, Ferran

  • Adria's kind of test research kitchens,

  • just outside Barcelona.

  • And here we have a dessert that looks again,

  • suspiciously like a strawberry ice cream.

  • And in this case it is.

  • You're safe.

  • Your eyes did not mislead you.

  • But in this study, we served exactly the same chef

  • prepared strawberry dessert, either on a black plate

  • or a white plate.

  • About 30 or 40 people eating the desert

  • from each plate on the same day in the same sort

  • of a restaurant-like environment.

  • We asked them how sweet was the ice cream.

  • How much do you like it?

  • How fruity, and so on.

  • And what we find is that one of those plates tastes sweeter.

  • Same batch of ice cream, but one of those plates

  • tastes 10% sweeter.

  • Specifically, those who were eating

  • from the round, white plate, say this

  • tastes 10% sweeter, about 15% more flavorful

  • than exactly the same dish served on a black plate.

  • If that black plate was angular, it would taste even less.

  • So round and white seems to be very sweet.

  • Black and angular is not at all sweet.

  • And we've done this research with the Alicia Foundation

  • in Spain.

  • We've been to the Paul Bocuse Cookery

  • School, the heart of traditional French cuisine,

  • sustaining those French values.

  • They've been sort of interested in this.

  • Now we know the plate matters, even though we know it

  • shouldn't.

  • We want to know how it impacts performance and experience.

  • And with diners paying in their restaurant in the Paul Bocuse

  • Chateau just outside Lyon, the same sort of result

  • holds up again.

  • Things that shouldn't matter, but they really do.

  • Food is so much more than just the food.

  • OK.

  • Really, that first impression we get of food,

  • be it the color of the red dessert.

  • Is it frozen salmon, smoked salmon,

  • or is it really strawberry, plays a key part

  • in sitting our expectations.

  • Then when we come to taste the food,

  • those expectations anchor our experience.

  • And maybe very often, we really live

  • in a world of our expectations.

  • We occasionally test the world and see, is it like I

  • expected it to be?

  • And if it is, more or less, we carry

  • on living in our predicted worlds as it were.

  • So that first visual impression is important.

  • With that in mind, we see, and especially

  • with all those diners these days who are increasingly--

  • their experience of fine dining restaurants

  • is all about the pictures that they take and share

  • with their friends, that are almost distracting some diners

  • now from their meal.

  • The chef brings the dish out to the table, served

  • at just the right temperature and the diner

  • wants to orient it and then change the lighting,

  • stand up, take a picture, share with their friends, by which

  • time the food is cold.

  • But really, we cannot ignore the eye appeal of a dish now,

  • both the expectations it sets for the diner when they are

  • there, but also how it's perceived online, on TV,

  • via social networks or an Instagram of plating.

  • Does it really matter though?

  • Does it matter how the food looks to its taste?

  • That was a question that young chef Charles

  • Michelle, working in the lab in Oxford came up with.

  • He was in the Museum of Modern Art in New York

  • staring at this painting, Kandinsky 201.

  • It actually hangs the other way up,

  • if anyone's familiar with it.

  • But he saw a mushroom up there and mushrooms

  • ought to be kind of up right and not upside down,

  • do he inverted the painting.

  • But when he read the panel beside the painting.

  • Kandinsky-- it was meant to be trying

  • to convey emotion directly, the artist talking

  • through color and form.

  • And the chef is thinking, well, aren't I an artist too?

  • I can create visually stunning stuff.

  • Why can't I communicate through my food, emotion

  • directly through color and form?

  • And so this is Charles Michelle's interpretation

  • of Kandinsky's 201.

  • The Kandinsky on a plate.

  • Or in this case served on a canvas, a painting canvas,

  • about a 31 element salad.

  • You might even eat it with a paintbrush

  • if we're feeling a bit adventurous.

  • So you're eating the painting with a paintbrush.

  • The paintbrush may be scented with the some truffle oil

  • or something.

  • And as you eat the dish, this canvas

  • will stain with the colors of those purees

  • and you have your own modernist bit of art

  • to take home and hang on the wall, should you so desire.

  • Does it matter?

  • Yes, it does.

  • People enjoy the food more when it's plated artistically.

  • They're willing to pay more.

  • And they may eat more.

  • Well, in this case it's kind of a healthy thing to be eating.

  • What do the numbers look like?

  • Here you've got them.

  • From 160 diners served at Somerville College in Oxford,

  • where I teach, there's a parent's day.

  • We have all the parents coming in for lunch

  • to see their nearest and dearest.

  • Half of the diners served a regular tossed salad,

  • half of them on the left, served a Kandinsky inspired.

  • You've got 80 plates to make.

  • You can't do the full work, but something

  • in the right direction Kandinksy inspired dish,

  • and you see how much people are willing to pay,

  • a more than doubling of price for exactly

  • the same ingredients served to exactly the same people, simply

  • by getting the eye appeal, jut right.

  • Making it look visually as stunning as it could be.

  • And we're seeing this with fancy sellers like this.

  • We've seen it in home dining.

  • Simple garden salads, the same sorts of effect

  • seem to hold true, that getting the eye appeal right

  • is important for the chef.

  • But what can we do to help the chef?

  • Maybe the chefs, you know, intuitively they

  • get it all right.

  • So here's a dish we saw from Albert Landgraf.

  • He's a Brazilian chef, works out of Sao

  • Paulo, one of South top 50 restaurants.

  • Saw that on the internet one day and thought, wow, that's

  • a visually stunning dish.

  • It's kind of onions with tapioca, vinegar,

  • and sugar, and spume and stuff.

  • It's all those pink onions oriented away from the diner,

  • towards 12:00.

  • I asked the chef, why did you do that?

  • Can we borrow your plate for an experiment?

  • He says, yes.

  • I'll just play around with the plating.

  • That just seemed to feel right to me.

  • But is it right?

  • Are we happy to let the chefs just go on their intuitions

  • or can we use the power of the internet

  • to evaluate, crowdsource, the plating of our cuisine?

  • So take that plate of food, stick it on the internet,

  • allow people to rotate the plate, and say,

  • do you care how this dish would be served to you if you

  • were coming to the restaurant?

  • What orientation would you like?

  • And they'll pick some orientation for this dish.

  • Here, from about 200 people tested online.

  • Here, from 2000 people tested at London's Science Museum.

  • And for any of you interested in this,

  • currently for the whole year, there's a cravings exhibit

  • and you can take part in some of these experiments

  • on rotating famous chef's plates online or in the Science Museum

  • itself.

  • Here, about 2000 people.

  • And in fact, when we average their preferences,

  • they do care.

  • Each dot here is a person, potential diner.

  • And those dots are not equally spread around the circle.

  • The majority of diners like something

  • with the onions pointing away from them.

  • In fact, they like it at about 3.4 degrees

  • to the right of 12:00.

  • Close enough for the chef not to worry.

  • His intuition did bear out with 2000 people.

  • But it's an interesting idea of space

  • here, because the chef can think about a new dish,

  • take a picture of it one evening, we put online,

  • and by the next morning, ready for that evening service,

  • we'll quite often have 500 or 1,000 people

  • saying whether they care.

  • And if they do care, what is the orientation

  • or their preference.

  • And that preference may convert into higher willingness

  • to pay or more enjoyment.

  • Now what we can do is say, OK, that

  • was a dish as the chef prepared it.

  • What more can we do?

  • Well, we can hack the plate now.

  • We can take some of those dishes from famous chefs,

  • take out the elements, say, is three the right number?

  • And chefs are often told odds better than even numbers.

  • Would you like it if all the onions pointed to the right,

  • to the up, to the inside, all in different directions?

  • We can hack the plate.

  • Put it online and next morning, have hundreds or possibly

  • thousands of people saying, what is the ideal orientation.

  • And maybe there's something in the design space

  • of that plate that is better than what the chef has

  • intuitively come up with.

  • That's the idea of hacking the plate

  • and designing culinary experiences for virtually using

  • the power of the internet.

  • Well, I'll just give you this one example here

  • of why it's not always the case that what the chef intuits,

  • people like.

  • So if you go to many a modernist restaurant these days,

  • you'll find lots of this kind of asymmetric plating.

  • All the food is layered down one side of the plate.

  • The other part is just left like a blank canvas.

  • That doesn't seem to work from the visual aesthetics

  • literature.

  • We like balance and harmony.

  • This is very unbalanced, kind of unharmonious.

  • And when we show these plates on the internet,

  • when we serve them in cafeterias or restaurants,

  • people do not like them and they're

  • willing to pay less than for a harmonious, central, balanced

  • plating.

  • Does that mean that the chef shouldn't do it?

  • No, but at least they know they're

  • going against what the majority of people like,

  • so their objective for doing this,

  • maybe it's to be remembered five years hence.

  • As yeah, he was the chef that did that really weird stuff,

  • put it all on the side of the plate.

  • You could become iconic in that way.

  • But if what you're aiming for is kind

  • of the greatest enjoyment of at the time,

  • that certainly is not it.

  • OK.

  • So think, leave plating aside and think a bit

  • about technology, and how that could be integrated

  • into the dining experiences.

  • And here's one dish that's served at the Fat Duck in Bray.

  • Fat Duck currently in Melbourne, but we're back

  • in the UK about 10 days and this dish, I believe,

  • will still be on the menu.

  • It comes out of research we did with a chef in Oxford

  • in Science Oxford, about six years ago,

  • where we served people oysters.

  • Asked them how much they liked the oysters, how salty

  • they tasted.

  • And found that when we play the sounds of the sea,

  • people say the oysters taste better, but no more salty

  • with seaside sounds with sea gulls swarming over head than

  • if we play modern jazz.

  • If we play restaurant cutlery noises or farm yard chickens,

  • or all sort of sounds, but the kind of congruent

  • sounds of the sea, make that food taste better.

  • The Fat Duck research kitchen could then take that insight

  • and turn it into this dish that looks like the sea.

  • But also when the waiter comes to the table,

  • they'll have a conch shell in the other hand,

  • out of which dribbles some earbuds from a little mini

  • iPod.

  • You'll hear the sounds of the sea before you taste the food.

  • And if you see diners in the restaurant

  • with this dish, which has been the signature dish since 2008,

  • up until the present time, when they come in, they're talking,

  • they're chatting, it's exciting.

  • It's that once in a lifetime meal experience,

  • they put the earbuds in, and they're silent.

  • For five minutes, their attention

  • is focused on the food, and we know

  • it tastes better than it otherwise would.

  • Silence for a whole meal, I don't think so.

  • But for one course, it certainly works.

  • And from the first examples, I think of technology,

  • not at the back of house, but technology

  • at the front of house, being used, not to distract diners,

  • but somehow to enhance their experience of food.

  • That's a real passion for us, how to take the technology

  • and enhance the meal experience.

  • Here's something that not only we are passionate about,

  • but also a great number of those modernist chefs,

  • if you look in the newspapers, at new restaurant openings,

  • there's a lot of stuff like this.

  • We're in Sublimotion in Shanghai, Ultraviolet, sorry,

  • in Shanghai.

  • And here we have Paul Pairet, a French chef,

  • serving kind of a fish and chips inspired dish

  • to a single sitting of 12 diners.

  • We're in Shanghai, a French chef,

  • serving kind of an English dish, fish and chips, or thereabouts.

  • So what does he do?

  • He plays the sounds of the sea again, followed up by the sound

  • the Beatles, a quintessentially English band.

  • He projects a British flag on the table.

  • And of course, because we're trying

  • to simulate England with this dish,

  • we put the rain-spattered windows on the backdrop.

  • Each backdrop changing with each dish,

  • but it is technology kind of creating

  • this immersive, experiential, theatrical, magical even,

  • tasting experience that is so much more than the food.

  • That's at high end, maybe $1200 a person,

  • if you're lucky enough to get a shot.

  • But maybe it could be something as simple as this.

  • You go to the restaurant.

  • You read about the sound of the sea dish.

  • And you think, well, why couldn't your tablet,

  • why can't that be plate wear?

  • It's like there's technology and there's food.

  • We keep them separate because one might get

  • into the keyboard of the other.

  • But now there are waterproof tablets.

  • You can stick them in the dishwasher, I guess.

  • Steak and chips I don't suppose would work

  • from that kind of hard surface.

  • But other finger foods.

  • Maybe the sound of the sea.

  • If we actually ate what looked like the kind of sea

  • underneath, how you could tell stories about a dish,

  • about the origins of the ingredients.

  • And again, use the technology to enhance the experience.

  • Are people doing it?

  • There are few chefs out there who are now

  • serving at least one course from a tablet, in Spain, in the UK,

  • and in Switzerland.

  • I think we're going to see more or it as they push to see,

  • what are you trying to do here?

  • Why is it worthwhile?

  • How much better can you make the experience,

  • dining through a tablet, bringing technology

  • to the table in a way that takes us away

  • from this, from the distracted diners who are fiddling

  • with their mobile device, not concentrating on the food,

  • not sharing the moment of dining with those

  • who are physically present.

  • This kind technology that at the moment,

  • we see some chefs around the world, who banned--

  • said you cannot take pictures of the food in my restaurant.

  • Put those mobiles away.

  • Just eat the food.

  • Enjoy the moment.

  • Leave the technology aside.

  • That's an extreme reaction.

  • We think there is a way to bring technology

  • in to augment, to enhance, and to make memorable experiences.

  • Here's the way it happens.

  • We go from the sound of the sea, which

  • is the chef at the three Michelin star

  • restaurant bringing the technology for you

  • for once in a lifetime experience.

  • What we want to do is take the technology that's

  • in everybody's pockets and incorporate it

  • into the experience.

  • We're still in a world of sound and sort of digital seasoning.

  • And here we are 2013, with our culinary artist,

  • Caroline Hobkinson at the House of Wolf

  • restaurant in Islington, North London,

  • with our sensory tasting menu.

  • But the key course here is the sonic cake pop.

  • And on the menu, you can sort of see here, take out your phone,

  • if you want to make your dessert sweeter, dial 08456802419.

  • If you want to make your dessert more bitter,

  • take your mobile out, dial a different number.

  • What's going on there?

  • Well, here we have a diner in the restaurant,

  • listening to some music perhaps.

  • Perhaps not.

  • Play that one again.

  • AUDIENCE: [INAUDIBLE].

  • CHARLES SPENCE: Sorry?

  • AUDIENCE: [INAUDIBLE].

  • CHARLES SPENCE: What did he say?

  • AUDIENCE: [INAUDIBLE].

  • CHARLES SPENCE: [INAUDIBLE].

  • So, what this man is hearing on his headphone,

  • is like a [BUZZING].

  • It's not really a very nice sound at all.

  • It's kind of a distorted traffic noise from an underpass,

  • very low in pitch.

  • Or if they dial a different telephone number,

  • what their hearing is this.

  • And the question is, which of those two sounds is bitter.

  • [BUZZING] Or this tinkling sound.

  • The majority of people, when we asked them in the restaurant,

  • when we ask them online, when we asked them in the lab,

  • say the second sound feels-- [TINKLING] There we go.

  • --sweeter somehow.

  • It's not literally sweeter because tastes do not

  • have a sound.

  • And yet, people will say this is sweet,

  • whereas [BUZZING], that is bitter.

  • If you've got a coffee or a dark chocolate,

  • and you have that in your mouth, when you hear that,

  • it brings out the bitter notes by about 5% or 10%.

  • So this is a whole new world using technology

  • that's in your pocket to deliver digital seasoning, 10% more

  • sweetness without any calories.

  • Who wouldn't be potentially interested?

  • We trial it in the modernist restaurants

  • because the chefs are innovative, creative,

  • will try things out.

  • They are their own boss.

  • But the hope is what starts there, the proof of principle

  • can then be extended to the mass market

  • to make all our lives better.

  • Two examples of how that's kind of extending out.

  • On the one hand, we have a Haagen-Dazs Concerto app.

  • You go to the store, you buy your ice cream.

  • You scan the QR code on the lid, and then you

  • see some musicians playing on top of your ice cream tub

  • through your mobile device.

  • Different musicians playing different music

  • for different flavors of ice cream.

  • When they wrap up after about two minutes,

  • then your ice cream is supposedly

  • soft enough to scoop.

  • Those aren't the best substantiations

  • but there are a number things like this from Krug

  • has also its sensory app that will give you

  • music to play to match the taste of each of its champagnes.

  • This is I think the future of technology and food.

  • Prove a principal in the modernist restaurant,

  • and then to the mass market and the supermarket.

  • Or in airlines with British Airways, last year

  • for its long haul flights, delivering this kind

  • of digital seasoning menu.

  • You choose something to eat from the trolley when it comes down.

  • And then you can plug into the headset

  • and hear music that has been designed to enhance

  • the experience of the food.

  • Maybe it's sweet music like you just heard.

  • Or maybe you've ordered the lasagna

  • and you want some Italian music to bring out

  • the ethnicity of the dish.

  • Various ways of doing it, but it's technology

  • being used to enhance food.

  • So when I saw this coming out last month,

  • you kind of think, this is kind of what's going to happen

  • and the way of the future.

  • Munchery and Google Play Music team up

  • to turn a simple meal into a dining experience.

  • You go online.

  • I guess you order your food.

  • It arrives.

  • And then what are you going to listen to on the hi-fi in home?

  • Why not offer people a range of music designed

  • to enhance the experience, based on what

  • you know about their music preferences that

  • built on the neuroscience?

  • Do you want to make things sweeter,

  • is a little bit more savory, a little sourer, more bitter?

  • Whatever it is, there will be a musical parameter

  • that can be matched to your musical tastes

  • and delivered along with the food

  • to enhance the home dining experience,

  • just like you had in one of those fancy modernist

  • restaurants.

  • And I'll leave with a final example, which will sort

  • of bring everything together.

  • We've got the sounds that change the experience.

  • And when we do these experiments in restaurants or culinary

  • artistry.

  • And I'd really like to test in somewhere like this.

  • May be a bit like your dining facility here.

  • You might think is it a restaurant?

  • Are they experimenting on me or am I just having

  • a great tasting experience.

  • And there's kind of an interesting world

  • where you don't know.

  • Is this a science lab or a dining room?

  • It's kind of both.

  • They can change the temperature, the lighting, the music,

  • they can vibrate the table.

  • They can do all sorts of stuff.

  • They may measure your responses.

  • But you might have a great experience

  • of eating at the same time.

  • We want to test in these great restaurants,

  • but if you're paying $1,200 a shot,

  • my department is not going to pay for 100 subjects

  • to go and have dinner at one of these.

  • So we can't literally test very often in this very high end

  • experience restaurants.

  • So what we have to do instead is create experiential events

  • that capture the idea.

  • And this is the idea of the Singleton Sensorium.

  • It was in London, November, 2013, I think now.

  • [BIRDS CHIRPING]

  • You come to a building in Soho, a [INAUDIBLE] maker's studio.

  • You're given a glass of whisky.

  • You're taken into the green room.

  • We have grass on the floor, deck chairs, croquet hoops.

  • We have the sounds of the English summer.

  • You tell me how grassy that whisky tastes, smells

  • on the nose, how sweet on the palate,

  • and how woody the texture of the aftertaste

  • once you've swallowed.

  • OK, had your whisky, made your rating.

  • We then take you downstairs to this room.

  • [TINKLING SOUND]

  • Same whisky in hand, score card in the other.

  • 500 people over three nights.

  • Suddenly, there's that tinkling sound.

  • It's coming from the ceiling, because these

  • are the sounds of sweetness.

  • The room itself is red, because red is the color of sweetness.

  • Everything in this room is round, because round is sweet.

  • Angular is bitter.

  • Round window frames, round floor plan, round, poof,

  • round everything.

  • Trying to connote sweetness.

  • And finally take your whisky, your score card,

  • to the woody room.

  • We've got the sound of wood, everything we can think of,

  • the sound of a wood fire, creaking wood doors.

  • [CRACKLING, CREAKING DOOR, BASS FIDDLE]

  • Double bass wooden instruments, a walk through the woods.

  • We've got wood on the floor, stressed wood

  • on the floor, a dead tree behind me this picture was taken.

  • Rate your whisky again.

  • You know it's the same whisky in all three environments.

  • And yet, when you look at your score card

  • after 15 minutes going through these three environments,

  • you find that the whisky tasted a lot woodier

  • in the woody room.

  • Tasted about 10% sweeter in the sweet room

  • and the grassiness was brought out in the green room.

  • And some people went through this

  • and said, well, I knew what you were trying to do.

  • Of course, you wanted me to say it

  • was more grassy in the green room, so I did the opposite.

  • They were still affected by the environment.

  • They couldn't just give a straight rating every time.

  • And if you roll up the 300 or 3,000 people

  • we've tested in these kind of multi-sensory, experiential

  • events, you can demonstrate that exactly the same food or drink

  • tastes dramatically different as a function

  • of the lighting, the music, and all

  • the other environmental cues.

  • So I'll wrap up there.

  • But just leave you with a couple of areas

  • that we're working on now.

  • I think the modernist restaurant is a great place

  • to work because the chef is their own boss,

  • they're creative, they're innovative.

  • They can put stuff on the menu if they

  • believe in neuroscience story.

  • Some of it will work.

  • Some of it will work brilliantly.

  • Others may fail.

  • But of course that Michelin starred restaurant experience

  • is very exclusive.

  • Most of us can't afford to go there, especially not

  • us academics working in Oxford.

  • Maybe it's a once in a lifetime thing.

  • So the question is how to take the insights from there

  • to the real world to affect all of our dining experiences.

  • And we're currently trying to translate

  • some of those insights about plate color, cutlery weight,

  • lighting, music, and so on, into the world of hospital food.

  • You have all these patients in hospitals whose hospital stays

  • are prolonged because they're underfed, under nutritionalized

  • because the food looks so horrible, tastes so horrible.

  • And there's a business case to have enhanced sensory designer

  • food to improve nutrition and reduce bed nights.

  • We're thinking about foods of the future.

  • So we're working with Ben Reade, who was formerly

  • head of the Nordic Food Lab and Jozef

  • Youssef, a chef in London, thinking

  • about how to make these little critters more appealing.

  • The food of the future, highly nutritious,

  • highly proteinaceous, very good for you.

  • You think, uck, disgusting.

  • But you know, there are other things

  • that you think were disgusting, like ripe French cheeses,

  • and yet somehow, you've come to love them.

  • So how to make you love these guys?

  • Through kind of the graying silver palate,

  • all those people are over 70 years

  • of age, the age at which you start

  • to lose your ability to taste and to smell,

  • two senses for which there are no prostheses to bring it back.

  • What can you do to improve their dining experiences

  • through finally kind of the nudging?

  • What we do for the obese populations in terms

  • of plate color, plate size, and other kind of tricks or rules

  • of mind that might be used to make people satisfied

  • with a little bit less?

  • All very big challenges, all very important,

  • but I think the best insights here

  • may well come from that interface between design

  • technology, the high end chef, and the measurement

  • scientists such as myself.

  • So I shall leave it there, but hopefully

  • convinced you why this is an exciting area

  • and why I think technology and food will in the future

  • be merged seamlessly in our day-to-day experience.

  • And it's a very exciting time to be here with all the technology

  • that's coming out it;s [INAUDIBLE].

  • You know, you go back to the 1930s

  • and you find FT Marinetto, one of the Italian futurists,

  • they were thinking about multi-sensory dining.

  • They were spraying atomizers over the food.

  • They were serving you frog's legs

  • while listening to the sound of croaking frogs.

  • They were having you rub textured materials

  • while you dined.

  • They were miscoloring food.

  • They were dining in the dark.

  • They were doing all that in 1930.

  • They had the ideas, the inspiration, the desire,

  • but what they did not have is the technology to bring it off

  • in the [INAUDIBLE].

  • But we do have the technology now.

  • We have the interest.

  • We have the chefs and we have the scientists

  • working together.

  • And I'm very excited about what the perfect meal might

  • be a few years hence.

  • Thank you.

  • [APPLAUSE]

  • MALE SPEAKER: We have time for a couple of questions.

  • Questions.

  • Right.

  • We're going to use the throw box,

  • so you can throw it and catch it, and then

  • speak into the black circle.

  • AUDIENCE: OK.

  • You can hear me?

  • MALE SPEAKER: Yes.

  • AUDIENCE: During these experiments,

  • do you get the different responses

  • based on where the person is from, like culture?

  • CHARLES SPENCE: So sometimes, yes.

  • Sometimes, I believe that that sweet and bitter sound

  • will be sweet and bitter across the world.

  • It will be sweet and bitter to a chimpanzee and to a rat.

  • Why so?

  • Because at birth, we're all born sticking our tongues

  • out and down.

  • If you put a bitter taste on a newborn chimp,

  • rat, human's tongue, bleck, because bitterness is poisonous

  • probably.

  • We learn to eject it.

  • Put a sweet taste on a newborn's tongue,

  • the tongue will go [SLURPING] licking, ingesting calories,

  • growth, that's what we need.

  • So we're all born sticking our tongues out and down

  • to bitter tastes, out and up to sweet tastes.

  • And maybe we just captured something of that difference

  • in there or there.

  • It's there in all of us.

  • Our brains pick up the statistics of the environment.

  • This is a useful statistic to know about.

  • Nevertheless our brain can't tell

  • the difference between an incorporated in sound.

  • That should be, I think, predictionally universal.

  • Maybe I'll be proved wrong.

  • When it comes to what instrument is sweetness,

  • we find in Western populations, it maybe

  • a tinkling piano or wind chime.

  • Would it be the same instrument that Chinese or South Americans

  • would match to sweetness?

  • We don't know for sure yet.

  • But we are currently starting to go around the world in person.

  • So we've been testing them Himba tribe of Kaokoland

  • in Namibia, with no written language,

  • no schooling, no supermarkets.

  • What do they think about the shape of taste and sound?

  • And we're also using kind the online testing

  • that is now allowing us to run studies in seven or eight

  • countries simultaneously.

  • Currently, we're looking both at the color of food.

  • Is red sweet everywhere in the world or not?

  • And we're also looking at plateware.

  • So if you go to China, they may serve noodles

  • in what looks like my dog's bowl, kind of bashed up metal.

  • Looks terrible to me, but they think it looks fine.

  • Whereas, some of the Western plate ware

  • might look just a bit odd.

  • So we are presenting images of food, plateware, glassware,

  • arrangements, odd and even numbers on the plate in the UK

  • and in many other countries to try and pick up

  • those similarities and differences.

  • And it's going to be a bit of both I think.

  • There will be some universals.

  • Probably maybe sweet will be round, more or less the world

  • over, I think too.

  • But also kind of the culture-specific ones,

  • that's something that then maybe the chef

  • would want to know about.

  • Because if they see, as they increasingly try and get

  • kind of personalized meals for their diners,

  • if you know you've got a big booking

  • of a sort of Chinese delegation coming to your restaurant

  • tonight, maybe they don't like odd numbers

  • in the plate in the way that a Western diner does.

  • Maybe they like even numbers instead.

  • And if you have that information in hand,

  • you kind of personalize the experience a bit.

  • It's a rich area.

  • Takes a long time to do.

  • But we are interested in making little steps.

  • AUDIENCE: OK, thank you.

  • AUDIENCE: I have the mic, so I'm going to ask the question.

  • Fascinating topic, amazing speech.

  • Thank you for coming.

  • Along the last comment you made, my question

  • is along those lines.

  • I think a lot of the examples you showed

  • were focused on creating a kind of a similar experience

  • for the whole restaurant or the whole table.

  • Can you push that to like maybe send a survey before coming

  • to the restaurant, to say, how are you feeling today?

  • CHARLES SPENCE: Yes.

  • AUDIENCE: Was it a good day?

  • Was it a bad day?

  • CHARLES SPENCE: Yep.

  • AUDIENCE: Or tracking your customers over time,

  • to say, hey, that guy actually prefers this.

  • And then let's cater to that individual.

  • Like push it to it's limits.

  • CHARLES SPENCE: So there's kind of two questions in there.

  • On the one hand, it's about is this one

  • of these experiences as a whole environmental experience?

  • And that's true.

  • Unless we're working with them we

  • can't really build stuff exactly,

  • but are working with the lab in Bristol

  • to try and make augmented, sort of digital glassware

  • that will only play sweet music when you pick the glass up

  • and tilt it to your lips.

  • And it's personalized to you.

  • It happens you only hear the sound when you taste.

  • And it's kind of directed or hyper-directionalized.

  • Because we are trying to personalize where we can.

  • But it is sometimes a challenge.

  • And then the other part of the question, about sort

  • of the personalisation.

  • We work closely with Chef Jozef Youssef up in Maida Vale.

  • I'm always trying to convince him about the next dining

  • concept to get his creative juices working.

  • And what I want to do is like personalized for you,

  • which involves you book a table and then you get a plastic bag.

  • It's says, please spit in the bag and send it off.

  • And you've got about two months between booking and actually

  • arrival.

  • And that bag is off to our colleagues

  • in Monell Chemical Senses and they can analyze your spittle

  • and then personalize a meal for you.

  • They can say, you'll be a super taster or not.

  • You'll be anosmic, will be unable to smell

  • this cork taint, like myself.

  • Coriander will taste soapy to you,

  • so don't put that in the dish.

  • And you can get eight or 10 perhaps

  • predictions that could be used by a chef

  • to personalize the thing.

  • That'll be part of it.

  • But then also it would be I think the whole personalization

  • is a real interesting one.

  • So what you could also do, you see

  • the success of Coca Cola putting your name on the bottle.

  • That's personalized.

  • It's kind of meaningless personalization, but it works.

  • You see Starbucks writing your name on the cup.

  • Why?

  • Because it makes the coffee taste better.

  • Kind of personalization from the genetic level

  • to these other kind of more [INAUDIBLE] ones.

  • You can just wrap all that together

  • and it's a personalized experience.

  • Which could be nice, but I think I've

  • seen there was press coverage last week in The Times,

  • I think The Guardian about the reopening of the Fat Duck

  • restaurant.

  • And there it was announced that, like some US restaurants, when

  • you book a table two months in advance of your reservation,

  • they'll start Googling you.

  • What do we know about this person?

  • What do they like?

  • When were they born?

  • Maybe they'll deliver a dish from your childhood.

  • and some of the response to that, I heard that about 100

  • diners, as soon as that article came out,

  • kind of canceled the reservation.

  • I like personalized, but I don't want

  • you to be probing into my darkest secrets.

  • So you can make it and you can do an obvious way.

  • But maybe one of the nicest examples of personalization,

  • I think, is from the Fat Duck, where

  • for the first few courses, as in many other restaurants,

  • they give you finger food.

  • And part of the purpose of that finger food

  • is to see how you interact, to figure out whether you're

  • a left or right hander.

  • And then without telling you anything,

  • if they figure out you're a lefty,

  • your food and the cutlery will be arranged slightly

  • differently, just for you.

  • No one says a word.

  • But somehow, hopefully it just feels just right.

  • The evening flows.

  • It's personalized for you without you ever realizing,

  • but hopefully it delivers a better experience.

  • Whether you make people wear it or not, probably not.

  • There is a lot you can do.

  • The chef says no.

  • He doesn't like the idea of spit in a bag.

  • We need a better name but--

  • MALE SPEAKER: Question in the front.

  • AUDIENCE: Yeah.

  • I had a question about the experiment

  • you did with the white plate and the black plate

  • and the sense of sweetness.

  • Do you think that it was the white that was associated

  • specifically with sweetness or if the question had been,

  • is this a saltier food, would they also

  • have experienced a heightened sense of salt as well?

  • CHARLES SPENCE: OK.

  • So I think it is sweetness.

  • So we've repeated the experiment in Paul Bocuse, where

  • each week the chefs make a different dessert

  • as a part of their training.

  • And then that dessert is served on a white or a black plate.

  • So I think, from a few, we're talking about five or six

  • experiments now, as some other groups have, it's true,

  • you're mostly asked about sweetness.

  • but I think somewhere in that mix,

  • we have asked about other taste sensations.

  • But it seems to be about sweet.

  • Whether enhanced sweetness is a good thing,

  • whether that means you like the food more,

  • really depends on how it came from the kitchen.

  • So we've done one version of this in a Scottish hotel, where

  • the dessert, a sticky toffee pudding, was, I think,

  • too sweet.

  • And then when you added sweetness from the white plate,

  • you thought, yeah, it's really sweet, but I don't like it.

  • It's gone a bit too far.

  • It's hard to know.

  • We don't really the reason why.

  • We just know it happens.

  • It could be that that dessert-- we know if we actually

  • change the color of a food, it will change the taste.

  • You never see colors by themselves.

  • You always see them set against a contrasting background.

  • So maybe the color of the plate serves

  • to change the apparent color of the food.

  • And that's part of how things work.

  • Or maybe it's just from your lifetime.

  • You never think about it, but in fact, your brain

  • is kind of making records of wherever you've

  • eaten, what you've eaten off.

  • Maybe there's black slates normally presaged the cheese

  • board or something else.

  • So maybe savory food is more normally associated

  • with those angular, black plateware.

  • And you've just learned the statistics of the environment

  • and play them back here.

  • I'm not sure.

  • AUDIENCE: I guess I'm asking, if there something about white

  • that is generally [INAUDIBLE]?

  • Like could it be that purple could

  • be chilly and yellow could be [INAUDIBLE]?

  • CHARLES SPENCE: Yep.

  • So what we do sort of with Chef Youssef and his synesthesia

  • dinner.

  • Just closed last month or two months ago.

  • We served the first course-- He served

  • the first course of the menu was four verified spoons of taste.

  • Sweet, bitter, salty, sour.

  • One green, one red, one white, and one browney-black.

  • And the task for the diner was, the waitress would just

  • randomly put these four spoons on the table.

  • And she says, well, the chef recommend

  • you start with the salty, then have the bitter, then sour,

  • and end on a sweet note.

  • And disappears.

  • And you're left wondering, well, how

  • do I know which one's which?

  • Well, you do know, and you're challenged

  • to arrange the spoons in the right order,

  • sour, bitter, salt, then sweet.

  • Then you can look around the table

  • and see how many other people agreed that those tastes do

  • have specific colors.

  • And from that we find, that a pinky-red is most definitely

  • kind of sweet in the food itself.

  • White tends to be salty, white and blue.

  • Yellow and green are sour.

  • And browney-black and purple tends

  • to be bitter in many situations.

  • Probably more work to be done.

  • Certainly I know we're often asked about what could you

  • do to reduce salt in food?

  • Because that's a big health concern, not just sugar.

  • It certainly is the most challenging one for us

  • in terms of sound.

  • I always play the salty sound, sweet, bitter, salty, sour

  • sounds. and I always play the salty sound lasts.

  • Because it's hardest one to capture sonically.

  • Not quite sure why.

  • And in terms of color, if I change the color of a food,

  • it's also-- I can make it sweeter

  • or I can make it more sour.

  • But I find it very difficult to make it more salty.

  • Perhaps because in the environment,

  • salty foods come in all sorts of colors.

  • So there isn't something very clear there.

  • And perhaps also, our response to saltiness,

  • we're not born liking or disliking

  • salt. It comes online after some months.

  • Whereas, we're born liking sweet and bitter.

  • And perhaps those other tastes have a head start.

  • AUDIENCE: Yeah.

  • I'm curious to know how much you extend this from restaurant

  • environment to the home, and whether you actually

  • would apply some of this when you prepare a meal at home?

  • CHARLES SPENCE: Yeah.

  • So certainly there are some things that are easy to do,

  • some things that are harder.

  • And you haven't met my wife.

  • So there's a challenge there between the neuroscientist,

  • the gastrophysicist says, and what Mrs. Spence says.

  • And she wins in the home environment.

  • So I have lots of angular black plates, very good

  • for certain foods.

  • But I have to keep them in the lab, because she won't let me.

  • The cutlery's heavy.

  • I've got that one through.

  • And when it comes to the music that we play when we're eating,

  • that's certainly a part.

  • And we quite often have these kind

  • of dinner parties with the chef in the lab and all the students

  • together.

  • I'm cooking and doing some experimenting.

  • You can buy the cheap one euro light bulbs now,

  • remote control, change the color as we eat the food.

  • You've got the tone generator to find the music that

  • matches the taste of the beer.

  • And we do lots of experimentation, things

  • like the Kandinsky on a plate.

  • That was served kind of in a home environment to see a bit

  • about how things work before going

  • to the live, big experiment.

  • So that's the best place to do it, in the lab dinners at home.

  • And then the battle with um, yeah.

  • AUDIENCE: Hi.

  • You know, there's a saying that says, the way to a man's heart

  • is through his stomach.

  • And I saw a TV program with Heston Blumenthal,

  • cooking Valentines Day meals for couples.

  • And afterwards, they reported feeling more in love.

  • So is there a connection between science and food?

  • CHARLES SPENCE: Yes, so I advised some of the courses

  • on the Heston the TV lunch.

  • My trip, it was a hot chili, which

  • I've used for years, decades now,

  • that kind of releases a flustering and arousal

  • and pupil dilation.

  • And the person sitting opposite you

  • might confuse that for signs of love.

  • It works very well, I think.

  • I think there's a great book by Bunny Crumpacker, a great name,

  • "The Sex Life Of Food."

  • And she-- kind of from 2006, and she sort

  • of brings these two things together.

  • And that maybe in a way, you think,

  • well, our brains are designed for the three

  • Fs, sort of feeding, foraging, and something else.

  • So two of those three are, because of what the brain does,

  • so there's food and love or sex should be intimately linked.

  • And I know there are some companies starting up

  • who are trying to bring these things closer,

  • so for a certain sort of audience,

  • when you go to a hotel, maybe you're thinking about romance.

  • And they might deliver a multi-sensory edible.

  • But, how shall I put it?

  • Enhancing the romantic moment as well.

  • That border, say, is an interesting one.

  • Probably you've seen, if you do the brain scanner,

  • you'll see many of the sort of same areas

  • in the brain lighting up with great food and other things.

  • MALE SPEAKER: Final question.

  • AUDIENCE: Hi, Charles.

  • I love the evidence that you put forward

  • to show how there's a real connection between being

  • thoughtful and creative about multi-sensory approaches

  • and how people enjoy the experience in a restaurant.

  • I'm curious what you think about what opportunities there

  • are for creating really great multi-sensory environments

  • in either a business context or in other contexts.

  • So for us, when we meeting each other,

  • we want to have a great experience

  • so we can be more productive.

  • Similarly with clients.

  • So any tips or do we just need to take them to the Fat Duck?

  • CHARLES SPENCE: I think the multi-sensory approach

  • could be applied anywhere.

  • And we have done work about a decade ago with ICI Paints

  • and Qwest's looking at fragrance and paint color

  • for productive working environments.

  • Maybe that was more for spotting typos

  • than it was for any real, genuine kind

  • of innovative, creative thought.

  • But we have worked there for a number of years.

  • It certainly does work-- there's evidence

  • that the use of fragrance can-- so,

  • if you're stuck in a certain mindset,

  • then if you change any aspect of the sensory environment,

  • it can almost refresh or restart your mental processes

  • so you're more likely to have the good thoughts.

  • If you're in one environment, you're

  • stressed, that stress gets associated

  • with the smell of that environment.

  • Go somewhere else, different color, different scent,

  • it helps.

  • I see also a lot on touch.

  • So some of the companies that we have worked with-- I mean,

  • touch is like, it's not necessary.

  • It's kind of a luxury rather than a necessity one feels.

  • And yet from the emerging body of neuroscience,

  • our skin is our biggest sense.

  • And it's full of these receptors that love to be stroked

  • or to be groomed.

  • And if you do give people a lunch time massage,

  • say, that leads to significant improvement in performance

  • afterwards, to lowering tension and it can lead

  • to many other sort of benefits.

  • So I think certainly through touch, through smell,

  • certainly color, illumination levels, can change,

  • can make us more alert, more relaxed,

  • can just serve to completely change the scene.

  • And I also really worry about two things.

  • One is sometimes, with some of the companies,

  • they have sort of innovation workshop or science workshops,

  • and too often they're in the bottom of some terrible hotel

  • in a windowless room.

  • That you're stuck there for 48 hours.

  • And you think that is not the environment for creativity.

  • And also from Charles Michelle, the guy

  • who made the Kandinsky on a plate dish,

  • he comes from Colombia, as do many of my students.

  • And there it's kind of a country with 50 years of turmoil

  • and war.

  • And you think of sort of the multi-sensory approach there.

  • It's kind of a peacemaking process.

  • And so, this whole idea of kind of gastro diplomacy

  • becomes kind of an interesting one.

  • How many meetings where they don't

  • think about deciding the fate of a nation and no one

  • serves any food or it's dreadful food or-- would

  • things have gone differently if somebody had paid attention

  • to that?

  • For my students who've been here,

  • they say, they were very impressed

  • about the gustatory element to some of the things

  • that you were doing.

  • MALE SPEAKER: Thank you very much.

  • Please join me in thanking Charles.

  • [APPLAUSE]

MALE SPEAKER: Hello, everyone.

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