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  • Sean O'Reilly: So, what's up with Fitbit? Talk to me.

  • Dylan Lewis: Fitbit was one of the first big headlines coming out of CES this year. They

  • unveiled the Fitbit Blaze, which is basically an update to their line. It's a new product.

  • It's really kind of like an Apple Watch in its design. When you look at a Fitbit--

  • O'Reilly: Does it still look ... I don't want to say rubbery, but do you know what I'm talking

  • about?

  • Lewis: Oh, no, it's a departure from that design, and it looks much more like a smart

  • watch than a fitness tracker band.

  • O'Reilly: [COUGHS] Apple Watch.

  • Lewis: But, the company is calling it a fitness watch rather than a smart watch, and we can

  • get into some of the things that it can and can't do, and maybe why they're doing that,

  • as an explanation. But, some highlights. There's a five-day battery life on the product.

  • O'Reilly: What.

  • Lewis: Which, obviously, compares very favorably to the Apple watches.

  • O'Reilly: I want one of those batteries in my computer, jeez.

  • Lewis: I think Apple Watch has like a 24 hour life.

  • O'Reilly: At best.

  • Lewis: Yeah, about a day. It retails for $200. It's kind of on the expensive side for Fitbit,

  • but it still cheaper than the Apple Watch. I think there's one product in Fitbit's line

  • that's more expensive than that.

  • O'Reilly: Can I get the Blaze in gold like the Apple Watch, and pay like $10,000?

  • Lewis: They were saying--

  • O'Reilly: Are you serious?! I was joking!

  • Lewis: No, not that premium model, but you can accessorize the Blaze a little bit more

  • than the other Fitbit options, and you can put the display out and sub in other holders

  • for it.

  • O'Reilly: I was telling a joke, and here you go and ...

  • Lewis: That's the beauty of not overly-scripting the show, we get moments like that. But, I

  • think, when you look at the product, there are some major design whiffs here, and I've

  • seen some chatter online about it. The product does not support third party apps. And this

  • is something where it's very clear, they're calling it a fitness watch rather than a smart

  • watch, when you're using a smart watch, you expect to be able to have 3rd party apps come

  • in--

  • O'Reilly: That's, arguably, why the iPhone beat out Blackberry in the early days, because

  • they were so app-friendly. People love apps.

  • Lewis: Yeah. And you can build out the ecosystem in a much more scalable way if you allow other

  • people to play in your sandbox. And you can have people interact with stuff they're already

  • using on your platform. So, that's kind of a curious thing, a bit of a head-scratcher.

  • O'Reilly: Was that a conscious decision? Were they incapable of doing that? You see what

  • I'm saying.

  • Lewis: I don't know if the thought there was like, by not allowing third party apps on

  • there, we'll insulate ourselves, but I don't know why they would have done that. It seems

  • like a limiting move for the product. One of the other weird things it was, there's

  • a lack of GPS connectivity. So, the next step up product that Fitbit has--

  • O'Reilly: That's important for running, right?

  • Lewis: Yeah. It's something that, with the Blaze, you can sync up to the GPS tracker

  • on a smartphone, but it is reliant, it's a secondary device because you're relying on

  • the smartphone. And one of the other things, and I think this is another item that makes

  • it clearly a fitness watch and not a Smart watch in and of itself is, users can receive

  • text call notifications, but they cannot respond to them on the watch itself.

  • O'Reilly: Well, I mean, you could get a health alert or something.

  • Lewis: But you could be aware that you're getting something. But I think part of the

  • beauty of the Apple Watch and things like that is--

  • O'Reilly: It's got the little scrolling thing.

  • Lewis: There's a little bit more buildout there. So, the market ... it didn't ...

  • O'Reilly: This was bad. This was the bad part, ladies and gentlemen.

  • Lewis: No, they didn't respond very favorably to it. I think the stock opened at like $30

  • in 2016, and it's now around $21, $22. Which is a huge haircut. Granted, we are in a pretty

  • big contractionary period over the last couple days.

  • O'Reilly: Yeah, which China and everything.

  • Lewis: Huge China concerns. So, there's been a market sell-off anyways.

  • O'Reilly: The Blaze wasn't the only problem to the market for Fitbit, though.

  • Lewis: Yeah, there have been a couple other issues. I think one of the things that people

  • who really like Fitbit were curious about is, they broke out this new product, and it's

  • in this go-between area--

  • O'Reilly: And it looks like the iWatch.

  • Lewis: And it looks like the Apple Watch. But they didn't add any refresh the Charge

  • HR devices, which are their flagship-- like you talked about earlier, like the rubber

  • band products that they're really known for.

  • O'Reilly: And you would expect a tech company to regularly update their stuff.

  • Lewis: Yeah. I think those products are more than a year old at this point. If you're going

  • to make a splash with a product unveiling, it's got to be something like that. So, not

  • really paying attention to their core products quite as much maybe worried some people. But

  • there's also the news that there's a class action lawsuit against Fitbit coming, and

  • I believe, I saw the news coming out of San Francisco, I don't know if that's where the

  • suit will actually take place or if that was the news organization that was breaking it.

  • But, basically, it has to do with the heart rate monitoring on the Fitbit Charge HR and

  • Surge models.

  • O'Reilly: Is it too fast or too slow?

  • Lewis: The plaintiffs are alleging that it was under-counting their heart rate, which

  • is something that is probably not, right?

  • O'Reilly: Yeah.

  • Lewis: If you think you're at ... I don't know what a reasonable heart rate is. But

  • if you're 40 above what you should be--

  • O'Reilly: 120 or something like that.

  • Lewis: Yeah. There are some heath risks there.

  • O'Reilly: Was it off by 5 or 50?

  • Lewis: It was off pretty significantly. Someone cited 40 as an example of what it was off by.

Sean O'Reilly: So, what's up with Fitbit? Talk to me.

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