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  • You're learning with 925 English - business English for the workplace.

  • Hi Tim here with their first nine to five English lesson. Appropriately enough

  • we're kicking off with the lesson on how to say hello to colleagues and customers

  • in English. But before we get to the lesson, let me take a second to tell you

  • what 925 english is all about and how you can use it.

  • 925 English lessons give you chunks of language and English expressions that

  • you can use in work in business. We get straight to the point with lots of

  • examples we give you phrases you can say in different situations and advice on

  • why and how we use them. Sound good?

  • All right let's get going! So it's pretty easy to greet someone in english isn't it?

  • We can say good morning or hello or just high and we might add something like my

  • name is Tim Smith or a question like how's it going. But what's the difference?

  • How do we choose which greeting to use? Well in business, like in life, it depends

  • on the situation.

  • That includes who we're talking to and where we're having the conversation. So

  • let's go through three situations and practice some appropriate ways of saying

  • hello. The first situation I want to practice is greeting someone you have

  • never met before. Maybe you're at a conference or on a flight or walking

  • into a meeting with the new customer. We need to be friendly but professional

  • right? So how do we do that? Well we need to start with something like "hello" "hi" or

  • "good morning" That's the actual hello part of the greeting but then we need to

  • add something more. You can either introduce yourself including your name

  • and maybe your job or company. Or you could get the conversation started with

  • a question. And because it's someone you just met we avoid informal expressions

  • that means saying something like "how are you"

  • instead of "how's it going." Alright let's give this a try and practice some

  • examples Listen carefully to each example then repeat the greeting

  • yourself. Ready? Let's get started!

  • Hello there I'm Paul Fulton

  • Good morning my name's Shelly

  • Hi i'm Dave Hall from Delta Enterprises

  • Good afternoon Liz Howard. How are you today?

  • How do you do Frank Little VP regional sales.

  • Great

  • Did you hear how we start with the greeting then we give our name or ask a question?

  • and sometimes we say who we weren't for or a job title. So that's how we say

  • hello to someone. Now how can we respond to someone we've just met when they've

  • said hello to us? Well you can begin by saying hello or something similar or

  • instead of hello you might say something like "nice to meet you." And it's always a

  • good idea to use the other person's name in your response, like "nice to meet you

  • Dave." After your initial greeting then you need to introduce yourself with my

  • name is or just "I'm" meaning I am. Let's practice this kind of greeting. We'll play

  • an example then you can repeat the greeting yourself. Ready let's get started.

  • Nice to meet you Tony. I'm Carolyn Samus

  • Hi Peg. My name is Kurt lang

  • Good meeting you Paul. I'm Gene Dupont

  • Pleasure to meet you Frank. My name's Laura Chang.

  • Nice work. But how do these introductions sound in real life?

  • Well, let's listen to a short dialogue to find out. You'll hear Amber and Shelly,

  • two women at a company party. They've never met before and they want to start

  • a conversation. So they start with the greeting and a response to that greeting.

  • Let's have a listen!

  • Hi there I don't think we've met before I'm Amber from marketing. Oh hi nice to

  • meet you Amber. Shelley Davis. Sales. Pleasure Shelly. Quite the setup here

  • isn't it? So did you hear how that worked the first person started by saying hi

  • then she introduced herself and the second person followed the same pattern.

  • Its friendly and professional and once they've done this they can start a

  • conversation. Now it's your turn to practice will repeat the dialogue but

  • this time we're going to beep out the response and you can play the role of

  • Shelley. You'll need to say hi nice to meet you and your name. If you want you

  • can add what department you work in. Here we go!

  • hi there I don't think we've met before

  • I'm Amber for marketing

  • Pleasure Shelly quite the setup here isn't it?

  • great work! Now what if you already know the person?

  • For example if you want to greet a work colleague or friend?

  • Well this time we can be a bit more informal. That means instead of hello or

  • good morning, we might use hi or hey and because we're talking to someone we know

  • we don't need to say our name. Instead we ask a friendly little question that

  • means something like "how are you?"

  • Let's give it a try. We'll provide some examples. Listen carefully and repeat for

  • yourself. Ready? Let's begin!

  • Hey there Bob. How's it going?

  • Good to see you June.

  • Morning Lana. what's up?

  • Oh hi Chuck. What's new?

  • Ok just a note here on answering questions. If it's a how question like,

  • how's it going, we can say good or not too bad. But if someone uses what in a

  • question, we need to say something like not much or give them some actual

  • information. Alright?

  • How about a little dialogue to show us how this more informal greeting

  • sound. We'll hear Kobe and Liz two co-workers making small talk before a

  • meeting. Ready?

  • Oh hey Liz. How's things? Hi Kobe! Not too bad. And you? Hangin' in there.

  • So did you hear how that was more informal? The speakers used hey and hi

  • and short simple expressions. But what does hanging in there mean?

  • Well it's the same as not to bad and that's a good way to answer the

  • informal question "how's things?" Now it's your turn to practice. We'll repeat the

  • dialogue but this time we're going to be about the response and you can play the

  • role of Liz. You'll need to say hi answer the question how's things and ask Coby

  • a similar question. Here we go!

  • Oh, hey Liz. how's things?

  • Hanging in there.

  • Great! That was attacked little lesson wasn't it? We've practiced different ways

  • to greet new people,

  • introduce yourself and respond to introductions. We've also practiced

  • greeting friends and colleagues. We'll be back soon with another 925 English

  • lesson. Until then so long and happy learning!

You're learning with 925 English - business English for the workplace.

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A2 US greeting liz informal shelly amber question

925 English - Learn Business English Lesson 1: How to Say Hello in English (Business English Course)

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    蔡芝蘭 posted on 2015/12/11
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