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  • Hello and welcome to this Bizmates question and answer video series.

  • And today's question is a really interesting one. It's "Is broken English OK for business?"

  • Interesting question. And I got this many times from many students over the years.

  • And I want to share my answer with you. OK. But first let's try to understand. What is broken English? OK.

  • Because many people think this "Broken English is unacceptable for business."

  • Because you sound uneducated; you sound unprofessional; you sound rude.

  • OK. That's not necessarily true. OK.

  • Now, broken English is English with many grammatical mistakes.

  • Yes, there are many mistakes and that's why it sounds broken.

  • And broken is, you know, there is very broken English and not so broken English.

  • Yeah, but basically it's English with many grammatical mistakes.

  • But the key point in business is not... I'm gonna tell you I... I think it's OK.

  • And because the key point in business is whether what you are saying, the other person can understand the meaning of your sentence.

  • I think that is important, not whether you used in or on or at.

  • That's not the important thing. It's better to use correct grammar, of course.

  • But the important thing is can they understand your meaning?

  • OK. And can they understand how you feel? Because when we speak

  • it's not just the meaning, it's also the feeling that's also communicated.

  • So can the other person understand the meaning of your sentence?

  • How you are feeling? And the reaction of the other person. Is that the reaction you want?

  • So the other person is angry or he's insulted. That's not good, right?

  • Or you know he does a different action. That's not good.

  • So these 3 points are important and if you could do it with broken English.

  • I think that's fine for business. Now. OK

  • Because I'll give you an of example of perfect English. Here's a perfect sentence. OK.

  • And someone says to me. You know,

  • we're having a party and everyone is going drinking after work and they say:

  • "Hika, Hika, you had better come to this party." And I would be insulted.

  • I would say what?! You're telling me, I have to go to this party?

  • Because had better is like you have to. Yeah people say it's the same as should.

  • No, it's not the same as should. It's much stronger it's much more direct.

  • So the meaning, I understand the meaning. The meaning is a little bit off. His feeling is a little bit off.

  • I think he's telling me and saying you have to come but he's not.

  • So that meaning and feeling have been misunderstood.

  • My reaction is" what no I don't wanna go. Forget it. I'm not gonna go."

  • It's a bad reaction. So even perfect English will not get you the best result.

  • Here's broken English now. And if you say it the right way,

  • "Ahh Hika ahh if come to party, it is fun for you."

  • OK, and I would be like "Oh really, OK, OK. Yeah sure, sure Taro I'll, I'll go to the party."

  • Broken English, I understand the meaning. I understand the feeling that he's saying. And my reaction is a good one.

  • So that's just one example, just one example of how broken English is OK in business.

  • I hope I answered your question. OK and I look forward to your next question. OK, thank you.

Hello and welcome to this Bizmates question and answer video series.

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