apologize
US /əˈpɑləˌdʒaɪz/
UK /ə'pɒlədʒaɪz/
- Intransitive Verb
- To say sorry because of a mistake or injury
A2TOEICMoreartificial
US /ˌɑrtəˈfɪʃəl/
UK /ˌɑ:tɪ'fɪʃl/
- Adjective
- Dishonest, to seem fake, not sincere
- (Something) made by people; not created by nature
B1TOEICMorecalm
US /kɑm/
UK /kɑ:m/
- Adjective
- Without wind or storm; quiet; peaceful
- Relaxed and not worried or angry
- Verb (Transitive/Intransitive)
- To make or become relaxed and not worried or angry
A2Moreclient
US /ˈklaɪənt/
UK /'klaɪənt/
- Countable Noun
- Person paying for professional services
A2Morecolleague
US /ˈkɑlˌiɡ/
UK /'kɒli:ɡ/
- Noun (Countable/Uncountable)
- Person you work or cooperate with
- A fellow member of a profession
A2Morecope
US /koʊp/
UK /kəʊp/
- Verb (Transitive/Intransitive)
- To deal with something in spite of difficulties
A2Morecouple
US /ˈkʌpəl/
UK /'kʌpl/
- Transitive Verb
- To join something to something else
- (Two animals) to engage in sexual relations
- Noun (Countable/Uncountable)
- Two people in a romantic relationship
- Two of something; two people; a pair
A2Moredefinition
US /ˌdɛfəˈnɪʃən/
UK /ˌdefɪˈnɪʃn/
- Noun (Countable/Uncountable)
- Explanation of word's meaning, as in dictionaries
- The sharpness of an image on a screen
A2TOEICMoreedition
US /ɪˈdɪʃən/
UK /ɪˈdɪʃn/
- Noun (Countable/Uncountable)
- Form in which a book, magazine etc. is released
- All the copies of a book, newspaper, etc. printed at one time.
B1Moreexpress delivery
US
UK
- Noun
- A service that delivers packages or documents faster than standard delivery.
B2Morefirm
US /fɚm/
UK /fɜ:m/
- Countable Noun
- Company that sells goods or services
- Adjective
- Fairly hard or solid, not soft
- Unchanging and strong
A2TOEICMorefix the problem
US
UK
- Transitive Verb
- To find a solution to a problem; to repair something that is broken.
A1Morefor now
US /fɔr naʊ/
UK /fɔ: nau/
- Phrase
- Temporarily; for the present time.
- In the short term; for the immediate future.
A1Moreformally
US /ˈfɔrml:ɪ/
UK /'fɔ:məlɪ/
- Adverb
- In a formal manner; officially
- In your best clothes, e.g. for a prom
B1Morego on
US /ɡo ɑn/
UK /ɡəu ɔn/
- Phrasal Verb
- To continue doing something
- To happen (usually negative)
- Interjection
- Used to encourage someone
A1Moregrapefruit
US /ˈɡrepˌfrut/
UK /ˈgreɪpfru:t/
- Noun (Countable/Uncountable)
- Large sour yellowish fruit with sour juice
C1Morehave to
US /hæv tu/
UK /ˈhæv tə/
- Auxiliary Verb
- Must do
A1Morehorrible
US /ˈhɔrəbəl, ˈhɑr-/
UK /ˈhɒrəbl/
- Adjective
- Very bad; causing annoyance, distaste or fear
A2TOEICMoreimitation
US /ˌɪmɪˈteʃən/
UK /ˌɪmɪˈteɪʃn/
- Noun (Countable/Uncountable)
- Act of copying or imitating something
- Something made to look like something else, often of lesser quality.
- Adjective
- Made to resemble something else, typically of higher value or quality.
B2Moreimperial
US /ɪmˈpɪriəl/
UK /ɪmˈpɪəriəl/
- Adjective
- Of an empire or an emperor
- Of superior or unusual size or excellence.
- Noun
- A size of printing paper; a strong pointed beard.
B1Morein the middle of
US
UK
- Phrase
- In the central part or point of something.
- Engaged or occupied with something.
A2Moreinconvenience
US /ˌɪnkənˈvinjəns/
UK /ˌɪnkənˈvi:niəns/
- Uncountable Noun
- Quality of being difficult or annoying to do
B1TOEICMoreinconvenient
US /ˌɪnkənˈvinjənt/
UK /ˌɪnkənˈvi:niənt/
- Adjective
- Causing difficulty, discomfort, or problems
B1Moreinstead of
US /ɪnˈstɛd ʌv/
UK /inˈsted ɔv/
- Preposition
- When one thing is replaced by another
- Adverb
- As a substitute or alternative.
A1Morelaser
US /ˈlezɚ/
UK /ˈleɪzə(r)/
- Noun (Countable/Uncountable)
- Strong narrow beam of high-powered light
- A device that emits a narrow beam of coherent light.
- Transitive Verb
- To treat with a laser.
- To cut or engrave with a laser.
B1Morelemon
US /ˈlɛmən/
UK /'lemən/
- Noun (Countable/Uncountable)
- Badly made or poorly functioning product
- Small yellow fruit with sour juice
B2Morelime
US /laɪm/
UK /laɪm/
- Noun (Countable/Uncountable)
- White containing calcium used in farming
- Small, round and sour fruit with hard green skin
- Adjective
- Bright green color
B2Moremade with
US
UK
- Phrase
- Containing a particular ingredient or material.
- Created or produced using a specific tool, method, or process.
- Phrasal Verb
- To offer or provide something, often quickly or unexpectedly.
A1Moremake up
US /mek ʌp/
UK /meik ʌp/
- Phrasal Verb
- To invent or create a story
- To add up to
- Verb (Transitive/Intransitive)
- To invent a story, excuse, etc.
- To compensate for something lost, missed, or deficient.
A1Moremess
US /mɛs/
UK /mes/
- Noun (Countable/Uncountable)
- Something that is untidy, dirty or unclean
- A difficult or confused situation.
- Transitive Verb
- To make something untidy or dirty
A2Moreon earth
US /ɑn ɚθ/
UK /ɔn ə:θ/
- Phrase
- Used to emphasize a question expressing surprise or anger.
- Used to emphasize that something is not possible or will not happen.
A1Moreplastic
US /ˈplæstɪk/
UK /'plæstɪk/
- Uncountable Noun
- Stiff but usually flexible man-made material
- Adjective
- Being easily formed or shaped
A2Morepremium
US /ˈprimiəm/
UK /ˈpri:miəm/
- Adjective
- Having a higher than normal quality
- Relating to or denoting a higher quality or more expensive product.
- Noun
- Money paid as a fee for insurance
- An additional sum of money paid above the usual price.
B1TOEICMorerelease
US /rɪ'li:s/
UK /rɪ'li:s/
- Transitive Verb
- To free someone from a responsibility or burden
- To allow a film, music etc. to be sold/distributed
- Noun
- Act of freeing someone from a duty or burden
- Introduction of a new product, film, book, etc.
A2TOEICMorereliable
US /rɪˈlaɪəbəl/
UK /rɪˈlaɪəbl/
- Adjective
- Being likely to be true; believable
- Deserving of your trust; dependable
A2TOEICMorerevolutionary
US /ˌrɛvəˈluʃəˌnɛri/
UK /ˌrevə'lu:ʃənərɪ/
- Adjective
- Marking a significant change in something
- Relating to a violent replacement of a government
- Countable Noun
- Person fighting to replace a government
B2Moretechnology
US /tɛkˈnɑlədʒi/
UK /tek'nɒlədʒɪ/
- Uncountable Noun
- Use or knowledge of science in industry etc.
- Machinery and equipment developed from scientific knowledge.
A2TOEICMoretip
US /tɪp/
UK /tɪp/
- Transitive Verb
- To pour or move something from a place, container
- To give extra money for good service
- Noun
- End point of e.g. a pencil or finger
- Extra money given for good service
A2Moretip top trading
US
UK
- Noun (Countable/Uncountable)
- Trading that is excellent and of the highest quality.
- Trading that is very successful and profitable.
B1Moreto do with
US
UK
- Phrasal Verb
- To be about something; concern
A1Moreunacceptable
US /ˌʌnɪkˈsɛptəbəl, -æk-/
UK /ˌʌnəkˈseptəbl/
- Adjective
- Not being or behaving in the correct or right way
B1Moreunveil
US /ʌnˈvel/
UK /ˌʌnˈveɪl/
- Transitive Verb
- To remove something's outer covering
B1TOEICMore
Vocabulary
- tip top trading: Trading that is excellent and of the highest quality.
- have to: Must do
- make up: To invent or create a story
- in the middle of: In the central part or point of something.
- instead of: When one thing is replaced by another
- on earth: Used to emphasize a question expressing surprise or anger.
- to do with: To be about something; concern
- fix the problem: To find a solution to a problem; to repair something that is broken.
- express delivery: A service that delivers packages or documents faster than standard delivery.
- made with: Containing a particular ingredient or material.
- go on: To continue doing something
- for now: Temporarily; for the present time.
- sort: To organize things by putting them into groups
- present: Being in attendance; being there; having turned up
- artificial: Dishonest, to seem fake, not sincere
- mess: Something that is untidy, dirty or unclean
- express: To send something by fast mail
- firm: Company that sells goods or services
- calm: Without wind or storm; quiet; peaceful
- bit: Device put in a horse's mouth to control it
- industry: Hard work; being busy working
- cope: To deal with something in spite of difficulties
- definition: Explanation of word's meaning, as in dictionaries
- mean: Average of a set of numbers
- tip: To pour or move something from a place, container
- premium: Having a higher than normal quality
- release: To free someone from a responsibility or burden
- imitation: Act of copying or imitating something
- pretty: Being attractive to the eye in a simple way
- horrible: Very bad; causing annoyance, distaste or fear
- couple: To join something to something else
- lead: Wire for electricity, computer, etc.; cable
- colleague: Person you work or cooperate with
- reliable: Being likely to be true; believable
- totally: In a complete way; completely; absolutely
- plastic: Stiff but usually flexible man-made material
- receive: To get something someone has given or sent to you
- secret: Kept hidden from others; Known only to a few people
- apologize: To say sorry because of a mistake or injury
- revolutionary: Marking a significant change in something
- important: Having power or authority
- technology: Use or knowledge of science in industry etc.
- imperial: Of an empire or an emperor
- client: Person paying for professional services
- order: Religious or social group, as of nuns
- promise: To say you will certainly do something
- middle: Place that is halfway between two things
- edition: Form in which a book, magazine etc. is released
- unveil: To remove something's outer covering
- unacceptable: Not being or behaving in the correct or right way
- inconvenience: Quality of being difficult or annoying to do
- formally: In a formal manner; officially
- lime: White containing calcium used in farming
- laser: Strong narrow beam of high-powered light
- inconvenient: Causing difficulty, discomfort, or problems
- grapefruit: Large sour yellowish fruit with sour juice
- lemon: Badly made or poorly functioning product
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01:03
She took a brave step forward, leaving behind her comfort zone to chase her dreams.
Vocabulary
- brave
adj. Having courage
- comfort zone
phr. A familiar situation where one feels safe
Explanation
a brave step is a noun phrase, where brave is an adjective modifying the noun step, meaning "a courageous step".
forward is an adverb modifying step, meaning "ahead".
The whole phrase serves as the object, answering the "what" of took (verb) — she took a brave step forward.
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brave
US/brev/
UK/breɪv/
adj.Brave
v.t.To bravely face
A2 Elementary
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80
Saying you're sorry - 07 - English at Work shows you how to apologise
0
yu-tung kao posted on 2026/09/11Ever accidentally sent 800,000 plastic pineapples instead of grapefruit? This video shows you how to handle that customer service nightmare with grace! You'll learn essential apology phrases like "I'm really sorry to hear that" and "That's totally unacceptable," plus how to promise a solution and make amends.
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