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  • Hello.

  • Good morning. How can I help you?

  • I have a reservation under the last name Dogato.

  • Okay. One moment Mr. Dogato. Yes, a single room for two nights?

  • Yes, that’s right.

  • Could I have your ID, please? And your signature on the register is also needed, Mr. Dogato.

  • Of course. Can I borrow this pen?

  • Sure. Here you are. I understand youre aware of the $125 towards the advance deposit.

  • Yes, I am. Can I pay through credit card?

  • Yes, you can.

  • Hello, Sir. How may I help you?

  • Hello. I’d like to know if there is a safe locker for the guests.

  • Yes, Sir. Weve got a safe deposit box here.

  • I want to put some stuff in it.

  • Alright. We can only accept small objects. Youll need to put your belongings in a security envelope.

  • No probs. They are just some important documents.

  • Okay. Let me get you an envelope.

  • Excuse me, is the wifi working here?

  • Yes, but wifi access is extra.

  • How much does it cost?

  • Youll need to pay $5 per day.

  • Okay. I’ll pay that.

  • The wifi password is net20.

  • Thanks a lot.

  • Excuse me, I need a hair dryer.

  • Yes. What is your room number?

  • 305

  • I will send one immediately. Do you need anything else?

  • I’ll need a couple of pillows and a blanket.

  • No problem at all.

  • Thank you.

  • Good afternoon, how may I help you?

  • Can you check me out, please?

  • Sure. What’s your room number and name, please?

  • My room number is 305, and my name is Smith.

  • Wait a moment, please. Here is your bill. Please check it to see if the amount is correct.

  • The total cost is 330. What is the extra 20 dollars for?

  • That’s for the international phone call you made in the room.

  • Can I pay with credit card?

  • Of course you can. May I have your passport, please?

  • Here you are.

  • Here is your receipt. Thank you, have a nice day.

  • Thank you, you too. Bye.

  • I have a reservation under the last name Dogato.

  • Can I pay through credit card?

  • I’d like to know if there is a safe locker for the guests.

  • Excuse me, is the wifi working here?

  • How much does it cost?

  • I’ll need a couple of pillows and a blanket.

  • Can you check me out, please?

  • What is the extra 20 dollars for?

Hello.

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