Subtitles & vocabulary
What is Service Design?
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Tina posted on 2014/10/04Ever wondered how to make services, from your local DMV to complex healthcare systems, work better for everyone? This video dives into the fascinating world of Service Design, showing you how to use research and prototyping to create amazing customer experiences. You'll pick up advanced vocabulary and practical insights perfect for understanding workplace innovation!
Video vocabulary
experience
US /ɪkˈspɪriəns/
・
UK /ɪk'spɪərɪəns/
- Countable Noun
- Thing a person has done or that happened to them
- An event at which you learned something
- Noun (Countable/Uncountable)
- Knowledge gained by living life, doing new things
- Previous work in a particular field.
A1TOEIC
More people
US /ˈpipəl/
・
UK /'pi:pl/
- Noun (Countable/Uncountable)
- Persons sharing culture, country, background, etc.
- Men, Women, Children
- Transitive Verb
- To populate; to fill with people.
A1
More improve
US /ɪmˈpruv/
・
UK /ɪm'pru:v/
- Verb (Transitive/Intransitive)
- To make, or become, something better
A1TOEIC
More feel
US /fil/
・
UK /fi:l/
- Verb (Transitive/Intransitive)
- To be aware of or experience an emotion, sensation
- To sense through direct contact; touch
A1
More Use Energy
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