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  • Hey, guys. Today, I'm going to take you with me to one of the American stores to upgrade to our vocabulary.

  • Even if you think you know all these words, you could check your knowledge by watching this video.

  • Ready?

  • Cool.

  • Let's take a little tour of the store.

  • So the first thing we usually do when we enter the store is grab one of these things.

  • They come in really handy when you're shopping.

  • Imagine you're in a store with your American friend and you wanna ask them to get one of these.

  • So what do you say?

  • What do we call it?

  • Yes, that's right.

  • It's a shopping cart.

  • A fun fact: In Great Britain, Australia and New Zealand, they call it a trolley and you might also hear the word buggy in addition to shopping cart in Southern US and Canada.

  • And shockingly, this is not the fullest, but these are the most commonly used ones.

  • When we go through the store, we go through the departments; the specific sections or areas of the store that sell particular types of products.

  • They can also be referred to as sections.

  • There are a lot of different departments in the store among which might be the deli department, clothing department, household goods or seasonal items and so on.

  • This is for example, the produce department or the produce section.

  • So if you lost your American friend in the store and they text you and ask you, "Where are you?"

  • You can say, "I'm in the XYZ section."

  • And these are called aisles.

  • "Excuse me, where can I find the beans?" "They are in aisle 10."

  • If there's something you need from way up there, but you can't reach it. How do you ask someone for help?

  • For instance, you could say to a staff member or someone tall, "Excuse me, can you help me get the pack of cereal from the top shelf?"

  • I have been in this situation countless times because of my height.

  • So these are called shelves where products are placed for display or storage.

  • And here we have another good word: display.

  • It's the arrangement of products in an attractive manner to catch customers attention.

  • Each individual product displayed on the shelf, we can call an item.

  • Do you know what these are called?

  • Let's imagine there is an item you need to get and this thing is nowhere to be found.

  • You go looking for an assistant to ask them about it.

  • So what do you say?

  • That's right.

  • You would say, "Excuse me, there's no price tag for this item."

  • So this is a price tag.

  • Let's move on.

  • Sections like these are called clearance.

  • It's a section in the store where products are heavily discounted to clear out inventory.

  • Do you like pasta, by the way?

  • Let's say that you had dinner at your friend's last night and you wanted to know what sauce they used for the pasta.

  • And let's say they told you that it was marinara sauce, but there are different kinds of marinara.

  • So you would need to ask about the brand name to be able to get that specific one.

  • These are the brand names.

  • This is a checkout.

  • It's the area where you pay for your purchases with the help of a cashier.

  • But I, for instance, very rarely go to a checkout.

  • I prefer a self-checkout.

  • This is where customers can complete their own transactions.

  • Do you know what this action is called?

  • Let's say you did this twice and now you need to call an assistant and describe your problem so that they can delete another item.

  • So what do you say?

  • You would say something like, "Hi, excuse me, I scanned this twice."

  • And they usually reply right away with "no worries," and delete the second item on the list.

  • Thank you so much.

  • So this is called scanning an item.

  • And this is a receipt.

  • Let's go over a couple of more essential vocabulary words associated with stores.

  • In every store, you will find products on sale or discounted.

  • I'm pretty sure we all know what these words mean, but do you know what the difference is between them?

  • If you don't, no worries, I'll tell you.

  • So, discounts show you a certain percentage of the original price and when the product is on sale, the price tag will indicate the exact new price.

  • Also, if you didn't like the item you purchased or the quality wasn't what you had expected or it didn't fit, you can return or exchange it.

  • To return something means to bring an item back and get a refund, meaning you get your money back.

  • And to exchange something means to give one item back and get another one instead of that one.

  • Ok, guys, that's it for this video.

  • If you have any questions, let me know in the comments and I really hope that you enjoyed this video and I'll see you in the next one.

  • Bye.

Hey, guys. Today, I'm going to take you with me to one of the American stores to upgrade to our vocabulary.

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